hi mohanned and welcome to the site
as you said you have wireless internet connection. you are alone in this connection?
and your send rat more then recive coz my be you have trojan .. and why your isp limite the connection speed...may be this problem from them they can give you your true upload and limit the donwload .. plz what is your speed. and what is your upload and download test...
and the programe is here if you have cridet card