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Was getting 190 UL consistently on AMC9 but my DL every night was 90 or lower, that's why i requested the repoint. Now my UL sucks ass. I give up.

Today, my local hughes installer came out and repointed me to the SatMex bird. My downloads are better for peak hours, but my uploads are retarded. Does anyone have any insight? :::.. testmy.net test results ..::: Download Connection is:: 631 Kbps about 0.63 Mbps (tested with 579 kB) Download Speed is:: 77 kB/s Upload Connection is:: 16 Kbps about 0 Mbps (tested with 97 kB) Upload Speed is:: 2 kB/s Tested From:: https://testmy.net (Server 1) Test Time:: 2006/11/20 - 7:00pm D-Validation Link:: https://testmy.net/stats/id-EOHADMWTZ U-Validation Link:: https://testmy.net/stats/id-8V547REHK User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1) Gecko/20061010 Firefox/2.0 [!]

Thanks. On the phone now. Have been through 2 support tiers, now on hold for the highest level. They keep telling me to do the same crap I already know to do.

You think I can get out of my 15 month commitment? This is sad: :::.. Download Stats ..::: Download Connection is:: 83 Kbps about 0.1 Mbps (tested with 386 kB) Download Speed is:: 10 kB/s Tested From:: https://testmy.net/ (Server 1) Test Time:: 2006/11/12 - 5:59pm Bottom Line:: 1X faster than 56K 1MB Download in 102.4 sec Tested from a 386 kB file and took 38.172 seconds to complete Download Diagnosis:: May need help : running at only 7.79 % of your hosts average (direcpc.com) D-Validation Link:: https://testmy.net/stats/id-D9H2IVXFG User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; .NET CLR 2.0.50727) [!] I emailed Hughes earlier today, Here's my reply, but every time I call them they can't help: Dear Curtis Thank you for contacting HughesNet Technical Support. We appreciate the opportunity to assist you. Curtis, I am terribly sorry that you have had an unsatisfactory experience and that we have not been able to get the issue resolved. We are committed to ensuring that we provide the best level of service that HughesNet is capable of, and hopefully soon we can get this taken care of. I just want you to know personally that there is little that is more irritating than not being able to use the internet, either for business or for pleasure, and I completely understand your frustration. As you have tried the steps provided by us and the issue was not resolved, I would request you to give us a call on 1-866-347-3292 so that we can help you resolve the issue in a better way. Please let me know if there is any misunderstanding from my end. Your response is greatly appreciated. Your case ID for this issue is: 10689149 Thank you once again for contacting HughesNet Technical Support, Broadband Unbound. You may receive a survey about your experience concerning my level of support. Please help us to continually improve our service by taking time to complete the survey. Kind Regards Emily

Can't figure it out. I sure will be glad when i move out of this rural neighborhood and can get cable. Check out these speeds! :::.. testmy.net test results ..::: Download Connection is:: 199 Kbps about 0.2 Mbps (tested with 386 kB) Download Speed is:: 24 kB/s Upload Connection is:: 175 Kbps about 0.2 Mbps (tested with 386 kB) Upload Speed is:: 21 kB/s Tested From:: https://testmy.net (Server 1) Test Time:: 2006/11/12 - 12:32pm D-Validation Link:: https://testmy.net/stats/id-1AOI2F90T U-Validation Link:: https://testmy.net/stats/id-FL3KJVYG7 User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; .NET CLR 2.0.50727) [!]

I have tried before. It just seems that certain times of the day it is very slow. I have been able to achieve 1.4mbps but not very often. Average for me is around 400-500. I have just learned to live with it. Any recommendations?

:::.. Download Stats ..::: Download Connection is:: 416 Kbps about 0.4 Mbps (tested with 579 kB) Download Speed is:: 51 kB/s Tested From:: https://testmy.net/ (Server 2) Test Time:: 2006/11/12 - 8:47am Bottom Line:: 7X faster than 56K 1MB Download in 20.08 sec Tested from a 579 kB file and took 11.391 seconds to complete Download Diagnosis:: May need help : running at only 38.99 % of your hosts average (direcpc.com) D-Validation Link:: https://testmy.net/stats/id-8OC30K2E7 User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1) Gecko/20061010 Firefox/2.0 [!] I hate my fu&!ing Hughes

opps, Tommie, my apologies for the poor attempt to spell your name

Tommy, I did not know that you could do that in 6. But I just tried it with my version 7 and it worked for me? You are talking about the "e" just to the left of the url, right?

Thanks. None of those. Just willing to try anything to help speeds. Earlier I was down to 15kbps. What a joke

Can anyone tell me whether I would benefit by getting a static ip or should I leave it like it is?

The reason I ask is that I haven't gotten this new computer yet. Fedex is bringing it today. I will be mainly playing games like Madden, Tiger Woods, and some fighting games like Call of Duty. But with my older computer anytime something would use the processor in the background, the graphics would get choppy (which I already had them set on low quality). I had only 512mb RDRAM with a p4 1.7 ghz with ATI 256mb video card. Should I be better off now with my new setup?

7000 since December. Direcway since like 2001?

Thanks a bunch. This forum is great. People are so prompt and courteous.

Hello all, I just purchased a computer and i have question about the RAM. Here's what I have: 2048MB PC5300 DDR2 667MHz SDRAM (2-1024MB modules) If I added 2 more GB of Ram would it be a big difference or would I be wasting my money. My processor is: Core 2 Duo E6400(2.13GHz 1066MHz FSB 2MB cache,non-HT Any advice would be helpful Thanks, Curtis

It fixed itself right after I made the post. Thanks. Was getting ready to restart.

Anyone know why my web acceleration is INACTIVE. When I go to a web site, while it's loading the INACTIVE changes to NOT OPERATIONAL. My sytem status also says "degraded". Browsing speeds are good though (1.1 mbps) SYSTEM STATUS Signal Strength 75 Note: Signal Strength is not an indicator of browsing speed. Precipitation can affect Signal Strength. If you do not see a red flag next to any of the status messages on this page, you should be able to browse the Internet successfully. Receive Status Receiver operational. (RxCode 5) Transmit Status Transmitter ready. (TxCode Software Download Status All files are up-to-date. Commission Status Commissioned [Keys updated] TCP Acceleration Status Operational Web Acceleration Status Inactive

looking good now.. :::.. Download Stats ..::: Connection is:: 1036 Kbps about 1 Mbps (tested with 1496 kB) Download Speed is:: 126 kB/s Tested From:: https://testmy.net/ (server2) Test Time:: Mon Jan 9 16:48:04 EST 2006 Bottom Line:: 18X faster than 56K 1MB download in 8.13 sec Diagnosis: Looks Great : 13.1 % faster than the average for host (direcpc.com) Validation Link:: https://testmy.net/stats/id-71MWGC2SF

Anyone else having this problem? :::.. Upload Stats ..::: Connection is:: 162 Kbps about 0.2 Mbps (tested with 579 kB) Upload Speed is:: 20 kB/s Tested From:: https://testmy.net/ (server1) Test Time:: Mon Jan 9 15:43:31 EST 2006 Bottom Line:: 3X faster than 56K 1MB upload in 51.2 sec Diagnosis: Awesome! 20% + : 121.92 % faster than the average for host (direcpc.com) Validation Link:: https://testmy.net/stats/id-N7WS00CXL :::.. Download Stats ..::: Connection is:: 80 Kbps about 0.1 Mbps (tested with 579 kB) Download Speed is:: 10 kB/s Tested From:: https://testmy.net/ (server2) Test Time:: Mon Jan 9 15:47:06 EST 2006 Bottom Line:: 1X faster than 56K 1MB download in 102.4 sec Diagnosis: May need help : running at only 8.72 % of your hosts average (direcpc.com) Validation Link:: https://testmy.net/stats/id-6UV2LFPMO

Anyone know how to hack the IRS.... I have back taxes....LOL

have to do that tomorrow. Wife's asleep. Can't be beebopping around the house. Thanks for the info.

The email I received from direcway when I complained last night Dear Curtis, Thank you for contacting DIRECWAY Technical Support. We appreciate the opportunity to assist you. I apologize for the inconvenience this issue may have caused. As I understand from your email, you are facing problem of slow browsing. I see that you are on a professional edition of DW7000. Curtis, First of all the concern here is whether you are getting the signal strength more than the minimum in your area. I would like you to pull up the Internet explorer and put in a web address as 192.168.0.1 and click on system status. Please look for signal strength, according to area i.e zip code 24520 the minimum should be 52. If the signal strength is below this please call at our voice support as it seems to be a signal issue. If the signal strength is higher,Then the speed which can be expect from direcway is any number more than 500 kbps for download & more than 30 kbps for upload. Kindly follow the steps below, so that you are able to browse at a good speed: A. Clear Cache ( IE 4.x & >) 1. Launch Internet Explorer. 2. Select Tools from the menu bar. For Internet Explorer version 4.x, select View from the menu bar. 3. Select Internet Options. 4. Click the General tab. 5. In the Temporary Internet files section, click Delete Files. 6. In the Delete Files window, place a check in box next to Delete all offline content. 7. Click OK. 8. Also delete cookies 9. Click OK to close the Internet Options window. B. Enable Proxy IE 6.0. 1. Launch Internet Explorer. 2. From the Menu click Tools and select Internet Options. 3. On the Connections tab, click LAN Settings to open the Local Area Network (LAN) Settings dialog. 4. Verify that the Automatically detect settings and Use automatic configuration script boxes are NOT checked. If they are checked, uncheck them now. 5. Mark the check box next to Use a proxy server for your LAN. 6. Click Advanced. 7. Beside the HTTP protocol, enter 192.168.0.1 in the proxy address to use and enter 87 in the Port. 8. Under exceptions enter systemcontrolcenter.com;192.168.0.1. 9. All other fields should be empty. 10. Make sure that Use same proxy server for all protocols is unchecked and that all other entries are blank. 11. Click OK. 12. Mark the check box next to Bypass proxy server for local addresses. 13. Click OK to close the Proxy Settings dialog. 14. Click OK to close the Local Area Network (LAN) Settings dialog. 15. Click OK to close the Internet Options. C. Check HTTP 1.1 settings. 1. Launch Internet Explorer. 2. From the Menu click Tools and select Internet Options. 3. On the advanced tab,scroll down to HTTP 1.1 settings,make sure that the box which says use HTTP 1.1 is checked and the box which says use HTTP 1.1 through proxy connection is not checked. 4. Click apply & ok. D.I would recommend you to follow the steps to do powercycle: 1. Unplug the power cord from the DIRECWAY 7000 modem (for at least 30 seconds). 2. Plug the power cord back into the modem (wait for the lights to be steady on the mode). 5.Please download the LCCU_4.0.3.12.exe software, from the site www.mydirecway.com.Incase if you find any difficulty for downloading the software from this site, you can try the ftp site: ftp://sw.direcpc.com Please relaunch Internet Explorer and try to browse and run the speed test. I understand that it has been a consistent issue and if the problem persists, please contact us on the voice technical support number at 1-866-347-3292 because it can be concern with either the modem or with some advanced settings. We are providing the information below for your records. Should you need to contact us in the future about this request, please reference the Request ID : 9015215. For future Web service and support assistance, as well as finding the latest drivers and updates, please visit our support website at www.mydirecway.com. The DIRECWAY Technical Support team is pleased to provide you with technical support. We look forward to serving you in the future. Thank you for choosing DIRECWAY. "Broadband that is out of this world". Regards, Darren. DIRECWAY Technical Support. On January 7 2006 at 4:23:41 GMT+05:30 Curtis Higgs <[email protected]> wrote: > Clear DayDear Direcway, > I don't know about you, but when I buy something I would like for it to perform as advertised. The speeds that i am getting are decent but they are on the decline. I assure you that by 8p.m. tonight, as the case everynight, they will be under 200kbps and at some point probably under a 100kbps. Your service is great but your inability to handle users during peak hours is getting on a lot of your customers nerves. I have heard talk of people inquiring about wildblue because of this. I would like to know what you are doing to remedy this situation. I hope that this email doesn't get pushed aside by the same level 1 tech support person that i always get when i call that just wants me to restart my modem.

unusual result - wireless... :::.. Download Stats ..::: Connection is:: 609 Kbps about 0.6 Mbps (tested with 2992 kB) Download Speed is:: 74 kB/s Tested From:: https://testmy.net/ (server2) Test Time:: Sat Jan 7 23:31:35 EST 2006 Bottom Line:: 11X faster than 56K 1MB download in 13.84 sec Diagnosis: May need help : running at only 66.48 % of your hosts average (direcpc.com) Validation Link:: https://testmy.net/stats/id-RHAILDT4P

wired :::.. Download Stats ..::: Connection is:: 613 Kbps about 0.6 Mbps (tested with 2992 kB) Download Speed is:: 75 kB/s Tested From:: https://testmy.net/ (server2) Test Time:: Sat Jan 7 23:32:23 EST 2006 Bottom Line:: 11X faster than 56K 1MB download in 13.65 sec Diagnosis: May need help : running at only 66.92 % of your hosts average (direcpc.com) Validation Link:: https://testmy.net/stats/id-O8YJDABRM

Haven't really noticed the difference in signal strength. No security.