mohawkjo Posted January 8, 2007 CID Share Posted January 8, 2007 I forgot to mention I did a test on this site after the telsat and my result was 363. better than before. But I just thought I would run a test now and to my amazement I got the following result: :::.. Download Stats ..::: Download Connection is:: 500 Kbps about 0.5 Mbps (tested with 2992 kB) Download Speed is:: 61 kB/s Tested From:: https://testmy.net/ (Server 1) Test Time:: 2007/01/07 - 9:37pm Bottom Line:: 9X faster than 56K 1MB Download in 16.79 sec Tested from a 2992 kB file and took 49.065 seconds to complete Download Diagnosis:: May need help : running at only 63.86 % of your hosts average (barrettxplore.com) D-Validation Link:: https://testmy.net/stats/id-4ZYTJ79R6 User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.9) Gecko/20061206 Firefox/1.5.0.9 [!] anyone else? Quote Link to comment Share on other sites More sharing options...
dlewis23 Posted January 8, 2007 CID Share Posted January 8, 2007 mohawkjo if your advertised is 512/128 then you are fine, your not going to get any better. Quote Link to comment Share on other sites More sharing options...
tommie gorman Posted January 8, 2007 CID Share Posted January 8, 2007 Those speeds look fine mohawkjo. You are where you should be. And welcome to the forum. Sounds like your tech support is doing OK. Quote Link to comment Share on other sites More sharing options...
mohawkjo Posted January 11, 2007 CID Share Posted January 11, 2007 I thought it was good until this: looks like consistency is a big problem for xplornet. Download Stats ..::: Download Connection is:: 177 Kbps about 0.2 Mbps (tested with 2992 kB) Download Speed is:: 22 kB/s Tested From:: https://testmy.net/ (Server 1) Test Time:: 2007/01/10 - 2:32pm Bottom Line:: 3X faster than 56K 1MB Download in 46.55 sec Tested from a 2992 kB file and took 138.297 seconds to complete Download Diagnosis:: D-Validation Link:: https://testmy.net/stats/id-database_down_for_maintenance___score_not_logged User Agent:: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0; InfoPath.1) [!] Quote Link to comment Share on other sites More sharing options...
tommie gorman Posted January 11, 2007 CID Share Posted January 11, 2007 mohawkjo are you clearing out your temp files before testing. Always. And that is in the afternoon. It would be a bit slower then. Not saying that is all of it, but it could be some. Quote Link to comment Share on other sites More sharing options...
mohawkjo Posted January 11, 2007 CID Share Posted January 11, 2007 No I did not clear out my temp files. Where do these files go to? Are they in c:temp c:windowstemp or in my browser cache? Any help you can be would be great. Quote Link to comment Share on other sites More sharing options...
tommie gorman Posted January 11, 2007 CID Share Posted January 11, 2007 I will try to explain it to you. It is sort of like everything you do on the computer is a file of some size. Some very small. To clear it is simple. Top of browser* internet options* Delete files* Including Offline Content *OK*OK* now test. That is called cleaning out temp files. Here, when you get a chance read this. It is the daily maintenance for running top notch. Slower systems need it the most. I actually do some of it daily before even starting. "Achieve the Best Performance Out of Your Computer " http://www.testmy.net/forum/t-4257 Quote Link to comment Share on other sites More sharing options...
mecne Posted January 19, 2007 CID Share Posted January 19, 2007 Hello All, I have been lurking for a while and just wanted to share some information about the Trenton/Brighton area towers. I have been back and forth with xplornet since the New Year turned.. I upgraded my package to the 3.0 Meg for the Christmas Holidays and was told my minimum should be 700kbps I did not notice a difference in speed.. My speeds where actually slower over the holidays, but only makes sense right everyone is home and online, Plus I think more people signed on over the holidays. So I got one of there "Speed Documents" LOL... on Jan 2 .. Best speed I got over the last 2 weeks was 356k.. Last weekend it was constantly 80kbps.. DOG slow.. So I call Decastris in Bellville the people that installed it my SM.. They areare upgrading the towers.. backhaul links and the main fiber connection. I am on the Hilton tower and speeds seem to have improved tonight, here is my current speed. Hopefully this fixes our speed issues. Mike Quote Link to comment Share on other sites More sharing options...
fikester Posted January 19, 2007 CID Share Posted January 19, 2007 [move] to the forum[/move] Perhaps they will give you credit on your bill until they get the issues resolved, I would expect a little closer to 3MB mark Quote Link to comment Share on other sites More sharing options...
tommie gorman Posted January 19, 2007 CID Share Posted January 19, 2007 Welcome to the forum mecne So like Fikester mentioned give them a shout about lowering the bill. I upgraded my package to the 3.0 Meg for the Christmas Holidays and was told my minimum should be 700kbps I did not notice a difference in speed.. . So you upped with the wireless service then? The 3.0. And is that a guarantee on the speed? Or not? Quote Link to comment Share on other sites More sharing options...
brokersdad Posted January 19, 2007 CID Share Posted January 19, 2007 I'd like to shed some light here for some of the new less informed users on Xplornet if I may..to all you that really know your stuff, please let me shine for a few minutes and seem like I know what im talking about. (LOL) j/k I am also new ot Xpornet coming from dail up. In a new fasinating world of streaming videos, faster dloads and whatever else I was deprived of in dial up world I took advantage of watching clips from you tube, dloading files that took so long on dial up I cancelled, etc. I was geting good speed tests in the morning and found my service got sucky as the day went on like it seems alot of you are also experiencing, so I called Xplornet. I was instructed to do speed tests three times daily over the weekend and call them on Monday with the results, and he did tell me with the 512/128 pkg I should expect to get avg speeds of 300-350 down, 80 or so Up. I did the tests all weekend and low and behold, good in the morning, slowing down as usual. So I called them back today because I was getting frustrated with my connection again. I must say I spoke to a very friendly lady and very helpfull in trying to explain how the service works. She did say that a few of my speed tests didn't look quite right, but for the most part the rest were around whats expected. She did say she would ask some techs about the few that didn't look right, so hopefully she will . She then went on to explain that she saw I was FAP'd quite a few times for excessive usage. I told her what I was doing on the internet and asked if each action I was performing includes itself into the FAP. Streaming videos yes, dloading files yes, which is mainly what I am doing, I figured dloading was in it but didn't realize watching videos would be.Now mind you I didn't think I was doing it that much, but I guess when your not looking at the file sizes, they can add up quickly. So therefore FAP! She couldn't tell me the size when I asked her what the limit is, I don't know if it changes throughout the day or what, in her defence, maybe that's not her area to know that. She suggested I run updates , dloads or anything else that uses alot of bandwith during hours that peek time isn't an issue. If you are FAP'd on Xplornet, she said they cut your service by 25% for one hour, after that hour is up if they see basically you aren't being a hog, you get the 25% back, if you continue to dload or whatever got you FAP'd, after that hour, another 25% cut back on your service and so on until you can basically be at a crawl. Seems I was FAP'd today and I didn't eventhink I was using it much and the wife said she wasn't doing much, so that ones a little wierd, but nevertheless, it happened! I'm glad she told me the time limits and such so I know now and I'll have to try to adjust what I do.. As for what I think of my Xplornet now, I think for $65/month plus $400 for the hardware, I should have a little more freedom than what they give without having to pay the high costs of the top plans. Would I recommend this satellite to anyone..probabaly not! Will I keep it or go back to dail up..not sure yet. Quote Link to comment Share on other sites More sharing options...
fikester Posted January 19, 2007 CID Share Posted January 19, 2007 Sounds like a Hughes story to me....telling people 200k is satisfactory speeds, because they got greedy and oversold the BW Quote Link to comment Share on other sites More sharing options...
tommie gorman Posted January 19, 2007 CID Share Posted January 19, 2007 Welcome to the world of satelite simi-dimpskin. I think they are all the same underneath. They will promise us the moon just to get us to buy equipment from them. And then the monthoy fees and FAP. Even Wild Blue was found no different. Good story by the way. Been there also. Quote Link to comment Share on other sites More sharing options...
brokersdad Posted January 19, 2007 CID Share Posted January 19, 2007 ::::::::::.. Download Stats ..:::::::::: Download Connection is:: 470 Kbps about 0.5 Mbps (tested with 1496 kB) Download Speed is:: 57 kB/s Tested From:: https://testmy.net/ (Server 1) Test Time:: 2007/01/18 - 8:19pm Bottom Line:: 8X faster than 56K 1MB Download in 17.96 sec Tested from a 1496 kB file and took 26.078 seconds to complete Download Diagnosis:: Awesome! 20% + : 53.59 % faster than the average for host (112.48) D-Validation Link:: https://testmy.net/stats/id-5G1ZY40PF User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727) ::.. Upload Stats ..::: Upload Connection is:: 110 Kbps about 0.1 Mbps (tested with 1013 kB) Upload Speed is:: 13 kB/s Tested From:: https://testmy.net/ (Server 1) Test Time:: 2007/01/18 - 8:18pm Bottom Line:: 2X faster than 56K 1MB Upload in 78.77 sec Tested from a 1013 kB file and took 75.5 seconds to complete Upload Diagnosis:: Awesome! 20% + : 92.98 % faster than the average for host (112.48) U-Validation Link:: https://testmy.net/stats/id-MLU0P64YQ User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727) Im being a good boy now! Quote Link to comment Share on other sites More sharing options...
tommie gorman Posted January 19, 2007 CID Share Posted January 19, 2007 There are FAP monitors also. I don't use one, but a suggestion might come along for one. I think Fikester even has one. But they say, they help out. To keep an weye on it anyway. Quote Link to comment Share on other sites More sharing options...
granpa Posted January 19, 2007 CID Share Posted January 19, 2007 simi-dimpskin I'm glad you finally have come to an understanding of your system, no matter what you do on it it counts toward your usage. Many using sat have upped there plans not for faster D/U but for a higher FAP. Even your testing counts toward your usage. It does cost more than cable or dsl but it works well even being limited. I'm glad that this forum has helped you so you didn't feel alone with the problem. Later Quote Link to comment Share on other sites More sharing options...
mecne Posted January 19, 2007 CID Share Posted January 19, 2007 Welcome to the forum mecne Thanks tommie gorman , Glad to be here and join the testing community and share my useless or maybe usefull IT Knowledge. Hey I get paid for it, so it must be usefull. So you upped with the wireless service then? The 3.0. And is that a guarantee on the speed? Or not? I called them back this morning and dropped my plan back to a 1.5 . Complained about the speed being an issue and that I spoke to Tech Support a number of times and told her the times. It sounded like she was just an answer the phone girl and do basic tasks so I didn't push the Billing issue as she wasn't part of that department. I will call back to billing once I get the adjusted bill for the plan change and talk to someone in Billing. The Guraranteed speed on the 3.0 package is 700kbps .. Max 3.0 Mbps. I'll watch my speeds and may drop back to the 300kbps plan.. I'm sure i would get the 300 kbps all the time.. Mike Quote Link to comment Share on other sites More sharing options...
RolandHaley Posted January 20, 2007 CID Share Posted January 20, 2007 I just upgraded to the Xtreme package here in southwestern Ontario thinking I could boost my speeds, but no, I am still the same, in fact here is what I got at 11:45am today Download :: 640 Kbps or 0.64 Mbps (78 kB/s) Upload :: 547 Kbps or 0.5 Mbps (67 kB/s). I noticed a slow down a week or so before Christmas and started to do periodic speed tests sending Xplornet the results on Jan 2, 2007. They got back to me on January 9th 2007 requesting I do more tests and contact them again. I talked to them on the 11th. and after jumping through hoops and powercycling the modem (as I had done every day prior), I was told to do more tests and contact them again. I did and on the 12th I was passed along to a level 2 person who did some things and had me do more tests with the same results. The level 2 person said that he would pass it along to a level 3 and someone would contact me. No one did, so I called again on the 13th and was told that they were presently working on the tower and I would be contacted when it was complete. Today, January 20th after not hearing anything and doing tests six times a day for the past week with no improvement, I phoned again and I was told that the level 3 people need me to do more tests to find out what port is being tested. Pity they forgot to phone me and advise me of this. It seems like I am going around in one big circle. Quote Link to comment Share on other sites More sharing options...
tommie gorman Posted January 20, 2007 CID Share Posted January 20, 2007 Welcome to the forum RolandHaley I would think that is a lot of U/L for satelite. Please take this test. The one that says this. "Largest - 2992 kB " http://www.testmy.net/speedtest/d_load.php And this. The one that says this. "Medium - 579 kB" http://www.testmy.net/speedtest/u_load.php And paste your speeds here please. Quote Link to comment Share on other sites More sharing options...
pbicp Posted January 20, 2007 Author CID Share Posted January 20, 2007 Hes on the 5MB wireless package and the upload is supposed to be 1.2 megs Quote Link to comment Share on other sites More sharing options...
tommie gorman Posted January 20, 2007 CID Share Posted January 20, 2007 So they must have pretty good U/L then. But that D/L stinks. Try reading this and do it all. Do not just say I do it often enough. Just do the whole page after posting the speed tests. http://www.testmy.net/forum/t-4257 And you might switch that to the 1013 for your U/L test. And this for your D/L. Be sureto clean out your temp files before testing the D/L as it will take you directly into the test. http://www.testmy.net/tools/test/d_load.php?ni=1&tt=1&s=5983&st=st You may just need a larger test to let it warm up. Also try scanning in safe mode also. Quote Link to comment Share on other sites More sharing options...
pbicp Posted January 20, 2007 Author CID Share Posted January 20, 2007 With xplornet wireless it is burst internet so bigger test sizes show slower results. Quote Link to comment Share on other sites More sharing options...
tommie gorman Posted January 20, 2007 CID Share Posted January 20, 2007 Hughes satelite is burst speeds also. So lets try this, what would you suggest since my suggestions don't work pbicp ? ? Quote Link to comment Share on other sites More sharing options...
fikester Posted January 20, 2007 CID Share Posted January 20, 2007 Looks like Hughes is moving up the ladder......as they very well might not be the worst IP available. Quote Link to comment Share on other sites More sharing options...
tommie gorman Posted January 20, 2007 CID Share Posted January 20, 2007 Yep, slowly step by step. Soon we will be on a decent ISP. Just hang in there. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.