Guest aerodude Posted January 17, 2007 CID Share Posted January 17, 2007 Last two days i have been getting this a whole lot. i restart my modem and unplug it for 30 min and sometimes it will go away. anyone know wat it means? Link to comment Share on other sites More sharing options...
tommie gorman Posted January 17, 2007 CID Share Posted January 17, 2007 As far as I know, it simply means you are getting a low signal strength. Like through a storm or something. Mine seldom does that. Except during something like that. Hows the weather at those times? Link to comment Share on other sites More sharing options...
granpa Posted January 17, 2007 CID Share Posted January 17, 2007 Last two days i have been getting this a whole lot. i restart my modem and unplug it for 30 min and sometimes it will go away. anyone know wat it means? There is a possibility that your power supply is dropping off. There have been problems that could never be figured out but went away after a PS change. Modem could be next, I have a DW7000 and I'm on my 3rd in just about 1 year. Link to comment Share on other sites More sharing options...
tommie gorman Posted January 17, 2007 CID Share Posted January 17, 2007 3rd in a year? And did you have to pay for all 3? I am still on my first modem, in 16 months. Link to comment Share on other sites More sharing options...
granpa Posted January 17, 2007 CID Share Posted January 17, 2007 3rd in a year? And did you have to pay for all 3? I am still on my first modem, in 16 months. Nope, the first only made one boot and never got registered, the second died early Sept and under warranty, now my time will expire, I guess it's 15 months, so I say May. Link to comment Share on other sites More sharing options...
fikester Posted January 17, 2007 CID Share Posted January 17, 2007 Mid - Feb 07 will make a year on my 7000....they did swap me one in Jan 06, but did not fix my upload issue until the transponder was changed. Not easy to get that to happen. Keep in mind during the 15month contract......all is under warranty. I was getting degraded (yellow) on Sunday 1-14-07......figured it was weather related. NOC had heavy rain, so did my site location. Link to comment Share on other sites More sharing options...
granpa Posted January 17, 2007 CID Share Posted January 17, 2007 I was getting degraded (yellow) on Sunday 1-14-07......figured it was weather related. NOC had heavy rain, so did my site location. I have really never seen a yellow (system status button, correct?) during weather, it has only been out for less than a minute so I never checked. I couldn't see the street so I just knew. Link to comment Share on other sites More sharing options...
fikester Posted January 17, 2007 CID Share Posted January 17, 2007 yes , light on status turns yellow. Only seen it a few times usually dont last long. Link to comment Share on other sites More sharing options...
ghostmaster Posted January 17, 2007 CID Share Posted January 17, 2007 but did not fix my upload issue until the transponder was changed. That sounds like a polarization/transponder mismatch...... Degraded usually means 2 things. Either Web Acceleration is down, or TCP acceleration is down. This can be caused by almost anything. Water in the feedhorn, cable connector corrosion, bad PS, bad xmitter. The best thing to do is check everything on your setup before calling. If you notice water in the feedhorn, call support and have them replace it. They might tell you to cut a slit or poke a hole in it(which is what I did), but insist that they replace it. In your case, it sound like it could be a transmitter grounding issue. The clue is that when you restart the modem, it clears up. If the transmitter is not grounded properly, it will have static buildup and screw with your system. http://www.dslreports.com/faq/2626 Check the top right graphic.... Link to comment Share on other sites More sharing options...
fikester Posted January 17, 2007 CID Share Posted January 17, 2007 The transponder issue was almost a year ago....when I had upgraded to the 7000, back then downloads were good uploads were always below 100. After the transponder change good to go. The system degrade yellow.....I see very rarely. But yes the first install ( Jan 05) was a mess, since relocated to a pole site, grounded, also wired with RG-11.....sitting on a 1/2yd of concrete 3ft deep. Very little complaints for me since Feb. 06 In my experience with this system.....(with a good install) chances are likely most issues are found on Hughes side of the fence. Link to comment Share on other sites More sharing options...
Guest aerodude Posted January 17, 2007 CID Share Posted January 17, 2007 when i get degraded my stats go to TCP Acceleration Status; and i cant remember this Web Acceleration Status; inactive but my signal strength is good. i had a guy replace the long thing (idk the parts on it sorry) he said i can just leave the big grey thing off. it has been raing a lot and in the 19 - 30 degree range. wonder if the poor thing is cold Link to comment Share on other sites More sharing options...
Guest aerodude Posted January 17, 2007 CID Share Posted January 17, 2007 haha right after my last post it did it again i got this Suspected Recent Satellite Link Outage (Error 506) The satellite link was operating properly up until the most recent web page request, but the last request could not be successfully sent across the satellite link to the DIRECWAY Network Operations Center. Possible causes for this include recent changes in weather conditions or equipment problems in the DIRECWAY Network Operations Center. Retrying the web page may correct the problem. then i checked sytem status it said "degraded" TCP Acceleration Status; Operational Web Acceleration Status; not operational yellow flag System status went back to okay and i have this TCP Acceleration Status; Operational Web Acceleration Status; inactive trying to load the thread i get... Service Unavailable Service Unavailable im typing this on notepad. this is pissing me off. im fixing to hook dial up up. okay i restarted the terminal from the control panel. i get TCP Acceleration Status; IMpaired Web Acceleration Status; inactive system status okay loading a page still gets service unavailble haha yay it finally loaded. Link to comment Share on other sites More sharing options...
Guest aerodude Posted January 17, 2007 CID Share Posted January 17, 2007 yeahh it did it again dial up now :::.. Download Stats ..::: Download Connection is:: 7 Kbps about 0 Mbps (tested with 97 kB) Download Speed is:: 1 kB/s Tested From:: https://testmy.net/ (Server 1) Test Time:: 2007/01/17 - 1:47pm Bottom Line:: 0X faster than 56K 1MB Download in 1024 sec Tested from a 97 kB file and took 115.735 seconds to complete Download Diagnosis:: May need help : running at only 0.91 % of your hosts average (Level3.net) D-Validation Link:: https://testmy.net/stats/id-TMLDECK7U User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.1) Gecko/20061204 Firefox/2.0.0.1 [!] hah yayyy.. Link to comment Share on other sites More sharing options...
fikester Posted January 17, 2007 CID Share Posted January 17, 2007 yes its prolly cold..... cashmere blankets work great I have been seeing suspected satellite link once in a while, not very often. Speeds still good. Link to comment Share on other sites More sharing options...
Guest aerodude Posted January 17, 2007 CID Share Posted January 17, 2007 HAHA ill go put one on it tonightt Link to comment Share on other sites More sharing options...
tommie gorman Posted January 17, 2007 CID Share Posted January 17, 2007 It probably wants a nice electric blanket. And a comfort control mattress. With silk sheets. Link to comment Share on other sites More sharing options...
Bird Fan Posted January 17, 2007 CID Share Posted January 17, 2007 I thought I've read somewhere that there have been some problems with some of the sats lately, so it might not be a problem on your end at all. To be sure, I always wait a couple weeks for my problems to clear up (that's normally how long it takes for HugesNet) and if they don't then fix it. Link to comment Share on other sites More sharing options...
Guest aerodude Posted January 18, 2007 CID Share Posted January 18, 2007 hah yeah i am just thought you guys could might clear it up. ill just wait. Link to comment Share on other sites More sharing options...
tommie gorman Posted January 18, 2007 CID Share Posted January 18, 2007 Me personally, if it went degraded for more than an hour. I would be calling hughes. It would not be normal, so it would be considered broke by me. Link to comment Share on other sites More sharing options...
fikester Posted January 19, 2007 CID Share Posted January 19, 2007 Guaranteed laughter ..call even it ain't broke, give them a moment to look up "system status" first, then after you explain degraded to them....be prepared for them to tell you your modem lights should be blinking blue! So by the time you might speak to somebody that could possibly answer you question a few days from now...the issue will be resolved at NOC or maybe at this point Hughes will replace the faulty equipment. No need to get mad at them......just laugh at it, cause it really is a joke on us. If your mission to search for intelligent life fails....Hughes hides the brains very well in "deep support", always file a claim with the BBB. Link to comment Share on other sites More sharing options...
tommie gorman Posted January 19, 2007 CID Share Posted January 19, 2007 Guaranteed laughter ..call even it ain't broke, give them a moment to look up "system status" first, then after you explain degraded to them....be prepared for them to tell you your modem lights should be blinking blue! So by the time you might speak to somebody that could possibly answer you question a few days from now...the issue will be resolved at NOC or maybe at this point Hughes will replace the faulty equipment. No need to get mad at them......just laugh at it, cause it really is a joke on us. If your mission to search for intelligent life fails....Hughes hides the brains very well in "deep support", always file a claim with the BBB. Funny post fikester It had style. Link to comment Share on other sites More sharing options...
The WizARD Posted January 19, 2007 CID Share Posted January 19, 2007 I know Hughesnet is growing and I'll bet there are a fair amount of subscribers that are quite as "tech savvy" as some of us. I feel lucky that I've had my rig for about 2 years now and I could not imagine if my mother or someone else in the family that has DSL or cable had to use a sat system. They would go nuts. Just an observation and combined rant I guess. But I do feel for the folks that don't understand all the quirks of the sat systems. Link to comment Share on other sites More sharing options...
tommie gorman Posted January 19, 2007 CID Share Posted January 19, 2007 I know Hughesnet is growing and I'll bet there are a fair amount of subscribers that are quite as "tech savvy" as some of us. I feel lucky that I've had my rig for about 2 years now and I could not imagine if my mother or someone else in the family that has DSL or cable had to use a sat system. They would go nuts. Just an observation and combined rant I guess. But I do feel for the folks that don't understand all the quirks of the sat systems. Very true. Welcome to the forum The WizARD Glad to have you aboard. Link to comment Share on other sites More sharing options...
fikester Posted January 19, 2007 CID Share Posted January 19, 2007 Yes I have a brother that is considering sat service as he lives too where there is no other choice....anyways he is already confused with installation details. He thinks the pole mount will be free in his situation, also does not understand a router or switch is needed to hook up his daughters PC. Regardless of which provider he chooses it will be front row tickets for me! Its like talking to a stump. I feel sorry for the installer....he is in for a big treat. Link to comment Share on other sites More sharing options...
tommie gorman Posted January 19, 2007 CID Share Posted January 19, 2007 Post a video. Sounds like fun. How much was front row anyhow? Link to comment Share on other sites More sharing options...
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