gotmilk Posted February 1, 2007 CID Share Posted February 1, 2007 Yeah, basically, they're terrible. For those of you who have seen my previous posts about my ISP, you know they're bad, but they're getting a lot worse. Here is an email I sent them earlier today (be sure to click the links, they have speed test results, I'm supposed to be getting 3/256): Lately, I've been getting terrible internet speeds, regardless of when I test. My downloads are slow, pages load like I'm on dial-up (partly because of low speed, partly because of packet loss), and my online games are lagging unbearbly. Here are a bunch of tests I took these were on my wireless computer with consistent 100% signal strength (It never drops below 100%): Both testmy.net servers are located in Dallas, TX testmy.net server 1 test 1 testmy.net server 1 test 2 testmy.net server 2 test 1 testmy.net server 2 test 2 Speakeasy.net Dallas, TX server DSLreports.com Atlanta, GA server Just to make sure it wasn't my wireless router causing the problem, I took some tests on my hardwired computer. Same thing: testmy.net test 1 wired testmy.net test 2 wired Yes, the test results page from the wired test #2 took more than a minute to load because of packet loss (I was monitoring my network with the task manager while I tested). Why are you providing such low quality Internet access when we're paying for 3 Mbps downstream? Could you fix this please? I suspect they'll give me the "up to" 3 Mbps response. What should I do? What's better? That AT&T DSL I was hoping to get is not available at my current address! Conwaycorp (my current ISP) is my only option. They pretty much have a monopoly over my city and can do whatever they want with our Internet access. Quote Link to comment Share on other sites More sharing options...
Roco Posted February 3, 2007 CID Share Posted February 3, 2007 gotmilk I share your frustration , sorry I cant advise on Conway Corp But I know what you mean by the "UP TO " bit , I have a DSL connection in the UK With "UP TO 8Mb " estimated at least 5Mb. when I signed up for a year , But after much they have reduced the price to my old 256Kb service the best I have ever seen on this "UP TO 8Mb service " is Quote Link to comment Share on other sites More sharing options...
gotmilk Posted February 3, 2007 Author CID Share Posted February 3, 2007 Yeah, and they haven't even replied to my email yet. I have a suspicion they won't even reply at all. Quote Link to comment Share on other sites More sharing options...
Roco Posted February 3, 2007 CID Share Posted February 3, 2007 Yeah, and they haven't even replied to my email yet. I have a suspicion they won't even reply at all. Hit them with the same email every day , if no luck, find a different address, just wear the ba***ards down, I did and finally got a tech by name, and he did the biz for me, he could not improve my speeds (line length and age ) but had the power to adjust my bill , , I found by being polite and keeping calm, made all the difference, so thanks goes to my ISP PIPEX UK , BTW he was impressed by TMN speed test and forum , :Lil: he may even be a member now ? Quote Link to comment Share on other sites More sharing options...
tommie gorman Posted February 3, 2007 CID Share Posted February 3, 2007 :Lil: he may even be a member now ? You old sly dog. Quote Link to comment Share on other sites More sharing options...
Roco Posted February 4, 2007 CID Share Posted February 4, 2007 You old sly dog. no point in getting older , if you dont get wiser Quote Link to comment Share on other sites More sharing options...
coknuck Posted February 4, 2007 CID Share Posted February 4, 2007 no point in getting older , if you dont get wiser Man aint that the fucking truth! Quote Link to comment Share on other sites More sharing options...
tommie gorman Posted February 4, 2007 CID Share Posted February 4, 2007 AIn't nothing wrong with that. Quote Link to comment Share on other sites More sharing options...
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