peepnklown Posted March 25, 2007 CID Report Share Posted March 25, 2007 I have recently been having a few problems with Time Warner Cable: Roadrunner. 1. They decreased my 6Mbps/768Kbps [Adelphia] to 4Mpbs/512Kbps in my region which made my quite unhappy. 2. From February to March I would have random days of outages and I had the technicians come out a few times. So, a few days ago it started randomly going out all night so I called them up and asked them to transfer me to a manager or the department so I can make a formal complaint. The person on the phone said that they would send a lead technician out and that he would be the one to talk with. I had to be at work so I have a friend deal with the technician. To my surprise I get home and my friend told me that the technician tested everything but, this is what shocked me: he gave me a year free of their Extreme Package which is 7-10Mbps/768Kbps. I am now getting about 9.1Mpbs/876Kbps Quote Link to comment Share on other sites More sharing options...
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