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SMARTBRO PLAN 999.. Please POst Your Fastest Speed Here ^^

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wow, i am really amazed how these guys are contented with the speed. you know what? you should not be contented with that. that's why, Philippines ISP providers don't bother to improve their system or even if they do improve their system, they tried to get more customers and clog the system that's why the speed is still quite slow. And with the money you are paying for, you should be getting more than what you currently have.

When I was in US. i was paying $45 for the speed of 10Mbps. We should dump the attitude of "this is Philippines...". We should encourage the ISPs in Philippines to provide better service.

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you got a point! any idea how we can make a noise about this? it seems Smartbro management has deaf ears... :mad2:

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you got a point! any idea how we can make a noise about this? it seems Smartbro management has deaf ears... :mad2:

Yeah your right CoolBuster!!! Maybe they need to see an Ear Specialist for that....

Any good ideas on how to reach those deaf people? Maybe we should learn how to do sign language so we can communicate with them....LOL

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Well guys, all you need is be consistent and persistent. Know the person to contact in your local area and if they still don't anything about it. Report it to NTC and DTI via email and/or snail mail. Make sure you carbon copy yourself and the PLDT when you send and email. This is for record purpose. And if your sending a mail, make sure you make it registered mail and have a send receipt type of mail so you will know who received the mail you sent.

And the most important thing is ask for a rebate. Rebate is their weakness. They don't want to give you rebates because if they do, they won't have "record breaking profits". Make sure you log your calls when you report the problem. Log the date and time, name of the agent you talk to and the nature of call why you and/or the problem you reported. Make your log as detailed as possible. This way, they can't placate you or tell you that they have already given you the rebates or tell you that your problem is not qualified for a rebate.

I am the living proof that they don't give the exact rebate because when I asked for the detailed report for my rebate, none on their report matches my record. That's why it's the best idea to have a record yourself so you can send it to your local PLDT office and show them your call logs.

Their are more points to show you how to do this. I will make a blog about Philippine ISPs. Will give you updates about this. But for the meantime, we all need to work on this. All ISPs are depending on the filipino attitude that we tend to accept even if it's not fair. This is where the ISP is hitting their record profits.

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:::.. Download Stats ..:::

Download Connection is:: 463 Kbps about 0.5 Mbps (tested with 1024 kB)

Download Speed is:: 57 kB/s

Tested From:: https://testmy.net/ (Main)

Test Time:: 2008/06/14 - 6:09am

Bottom Line:: 8X faster than 56K 1MB Download in 17.96 sec

Tested from a 1024 kB file and took 18.109 seconds to complete

Download Diagnosis:: Looks Great : 16.62 % faster than the average for host (smartbro.net)

D-Validation Link:: https://testmy.net/stats/id-Y85N1QA3M

User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; IEMB3; MEGAUPLOAD 2.0; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; IEMB3) [!]

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Hope this is how to show my test :?:

:::.. testmy.net test results ..:::

Download Connection is:: 6567 Kbps about 6.57 Mbps (tested with 6144 kB)

Download Speed is:: 802 kB/s

Upload Connection is:: 679 Kbps about 0.7 Mbps (tested with 1496 kB)

Upload Speed is:: 83 kB/s

Tested From:: https://testmy.net (Main)

Test Time:: 2008/06/20 - 2:47am

D-Validation Link:: https://testmy.net/stats/id-WBLJDFAZV

U-Validation Link:: https://testmy.net/stats/id-93CPBQA4E

User Agent:: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.14) Gecko/20080404 Firefox/2.0.0.14 [!]

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My pride :smiley:

:::.. Download Stats ..:::

Download Connection is:: 85 Kbps about 0.1 Mbps (tested with 97 kB)

Download Speed is:: 10 kB/s

Tested From:: https://testmy.net/ (Main)

Test Time:: 2008/06/28 - 7:22am

Bottom Line:: 1X faster than 56K 1MB Download in 102.4 sec

Tested from a 97 kB file and took 9.391 seconds to complete

Download Diagnosis:: May need help : running at only 21.57 % of your hosts average (smartbro.net)

D-Validation Link:: https://testmy.net/stats/id-HKNSFXAT2

User Agent:: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1) [!]

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:::.. testmy.net test results ..:::

Download Connection is:: 365 Kbps about 0.37 Mbps (tested with 512 kB)

Download Speed is:: 45 kB/s

Upload Connection is:: 368 Kbps about 0.4 Mbps (tested with 748 kB)

Upload Speed is:: 45 kB/s

Tested From:: https://testmy.net (Main)

Test Time:: 2008/06/29 - 5:58pm

D-Validation Link:: https://testmy.net/stats/id-EOK9ZBQAW

U-Validation Link:: https://testmy.net/stats/id-XRLWVMKU7

User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9) Gecko/2008052906 Firefox/3.0 [!]

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