jun Posted June 27, 2008 CID Share Posted June 27, 2008 Help! I accidentally deleted a file from add/remove programs that caused the sound system don't work. Now we can't listen to music anymore. And I can't use System restore. Quote Link to comment https://testmy.net/ipb/topic/22857-help-recovering-the-sound-system/ Share on other sites More sharing options...
mudmanc4 Posted June 27, 2008 CID Share Posted June 27, 2008 The first thing that I would do, is to restart, then goto windows update, and when it asks if you want "express " or custom or whatever the other one is press that one, many times it will let you know you need something , and allow you to download it. Try that , and if it doesn't work, then we'll need to find the system builder, or more-so, the motherboard manufacturer, and find there firmware to install the correct drivers. But usually there going to be the " AC97 " ones. Quote Link to comment https://testmy.net/ipb/topic/22857-help-recovering-the-sound-system/#findComment-275188 Share on other sites More sharing options...
dlewis23 Posted June 27, 2008 CID Share Posted June 27, 2008 Just install the drives again for your sound card. Quote Link to comment https://testmy.net/ipb/topic/22857-help-recovering-the-sound-system/#findComment-275190 Share on other sites More sharing options...
jun Posted June 28, 2008 Author CID Share Posted June 28, 2008 mudmanc4: How will I meet the manufacturer then? Is this what the update looks like: dlewis23: How will I do that? Do I need an installation CD or is there a shareware for the drive? Quote Link to comment https://testmy.net/ipb/topic/22857-help-recovering-the-sound-system/#findComment-275236 Share on other sites More sharing options...
tommie gorman Posted June 28, 2008 CID Share Posted June 28, 2008 Go to control panel*classic view*left click system icon*hardware tab*device manager*sound, video, and game controllers*(for me its )ATI unified*right click*properties*driver tab* uninstall*reboot That should do it for sure. Quote Link to comment https://testmy.net/ipb/topic/22857-help-recovering-the-sound-system/#findComment-275244 Share on other sites More sharing options...
coknuck Posted June 28, 2008 CID Share Posted June 28, 2008 don't use automatic updates! Go to Windows Update choose Custom then on the left hand side choose hardware update. Edit: try what Tommie said first! http://www.update.microsoft.com/windowsupdate/v6/default.aspx?ln=en-us Quote Link to comment https://testmy.net/ipb/topic/22857-help-recovering-the-sound-system/#findComment-275245 Share on other sites More sharing options...
coknuck Posted June 28, 2008 CID Share Posted June 28, 2008 oops double post. if you have Realtek AC'97 sound here are the drivers for it! http://www.realtek.com.tw/Downloads/downloadsCheck.aspx?Langid=1&PNid=14&PFid=23&Level=4&Conn=3&DownTypeID=3&GetDown=false Edit: here is another download site. http://www.download.com/Realtek-AC-97-WDM-Driver-Windows-98-Me-2000-XP-2003-/3000-2120_4-10238712.html Quote Link to comment https://testmy.net/ipb/topic/22857-help-recovering-the-sound-system/#findComment-275246 Share on other sites More sharing options...
jun Posted June 28, 2008 Author CID Share Posted June 28, 2008 tommie gorman: ATI unified who TT-TT Coknuck: The preview seemed mismatched TT__________________TT Preview Quote Link to comment https://testmy.net/ipb/topic/22857-help-recovering-the-sound-system/#findComment-275250 Share on other sites More sharing options...
tommie gorman Posted June 28, 2008 CID Share Posted June 28, 2008 Sorry, "ATI unified AVStream driver " Basically it is uninstalling the sound drivers, and letting the computer find the ones on its own. Its pretty fast for mine that way. Quote Link to comment https://testmy.net/ipb/topic/22857-help-recovering-the-sound-system/#findComment-275253 Share on other sites More sharing options...
jun Posted June 28, 2008 Author CID Share Posted June 28, 2008 I have to review every suggestion first. Thank you! Quote Link to comment https://testmy.net/ipb/topic/22857-help-recovering-the-sound-system/#findComment-275267 Share on other sites More sharing options...
coknuck Posted June 28, 2008 CID Share Posted June 28, 2008 Thanks for the picture. If you have onboard sound that came with your motherboard right click Multimedia Audio Controller go to update driver and click. The you should get a pop up saying 'Welcome to the Hardware Update Wizard". Select, check internet one time. When it ask you for a CD put the one that came with the Motherboard and let it do its thing. Quote Link to comment https://testmy.net/ipb/topic/22857-help-recovering-the-sound-system/#findComment-275268 Share on other sites More sharing options...
mudmanc4 Posted June 28, 2008 CID Share Posted June 28, 2008 mudmanc4: How will I meet the manufacturer then? Is this what the update looks like: Do that update , then do the windows update again, and like coknuck said, look over at the left hand side of the screen after looking for up dates, and hopefully it shows something in the drivers section. If not , just find on the computer who made the thing, if there's nothing you can see, like a sticker, or an insignia, then you'll have to open the case, looking at the motherboard, usually there is large writing somewhere on the motherboard itself that say's what board, and the numbers as well. Post that name, and those numbers here, and we'll find the correct drivers for you. Thanks for the picture. If you have onboard sound that came with your motherboard right click Multimedia Audio Controller go to update driver and click. The you should get a pop up saying 'Welcome to the Hardware Update Wizard". Select, check internet one time. When it ask you for a CD put the one that came with the Motherboard and let it do its thing. I was assuming he did'nt have the disk. Quote Link to comment https://testmy.net/ipb/topic/22857-help-recovering-the-sound-system/#findComment-275269 Share on other sites More sharing options...
grift3r74 Posted June 28, 2008 CID Share Posted June 28, 2008 Try this one (credit to Shug for this program) if all else fails.. http://www.innovative-sol.com/drivermax/ Quote Link to comment https://testmy.net/ipb/topic/22857-help-recovering-the-sound-system/#findComment-275271 Share on other sites More sharing options...
coknuck Posted June 28, 2008 CID Share Posted June 28, 2008 I was assuming he did'nt have the disk. I guess I was assuming he did! Quote Link to comment https://testmy.net/ipb/topic/22857-help-recovering-the-sound-system/#findComment-275272 Share on other sites More sharing options...
mudmanc4 Posted June 28, 2008 CID Share Posted June 28, 2008 I guess I was assuming he did! Well guess what that makes me and you ? Nothing new here. Quote Link to comment https://testmy.net/ipb/topic/22857-help-recovering-the-sound-system/#findComment-275279 Share on other sites More sharing options...
jun Posted June 29, 2008 Author CID Share Posted June 29, 2008 I'll bear every option I can do and skip the ones I'm not aware On the contrary these are indeed great aid for amendment. I'll come back when things have sorted out. Thank you for all your help Quote Link to comment https://testmy.net/ipb/topic/22857-help-recovering-the-sound-system/#findComment-275334 Share on other sites More sharing options...
jun Posted July 4, 2008 Author CID Share Posted July 4, 2008 Sorry for the double post - We can hear sound from computer now! I didn't have the sound installer as everyone suspects so we replaced the drivers with AC'97 from a network computer. Thank you for everyone's ideas! Quote Link to comment https://testmy.net/ipb/topic/22857-help-recovering-the-sound-system/#findComment-275896 Share on other sites More sharing options...
coknuck Posted July 4, 2008 CID Share Posted July 4, 2008 Your welcome! Quote Link to comment https://testmy.net/ipb/topic/22857-help-recovering-the-sound-system/#findComment-275897 Share on other sites More sharing options...
tommie gorman Posted July 4, 2008 CID Share Posted July 4, 2008 Thats what we're here for 24/7 Quote Link to comment https://testmy.net/ipb/topic/22857-help-recovering-the-sound-system/#findComment-275915 Share on other sites More sharing options...
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