chez.piol Posted October 26, 2008 CID Share Posted October 26, 2008 help w/ my smartbro internet.. my internet is fast..but after a second while downloading, it always get dissconnected or not receiving and sending packets.. help me! newbei hir! is memory affects my internet? Quote Link to comment Share on other sites More sharing options...
mudmanc4 Posted October 26, 2008 CID Share Posted October 26, 2008 I'm sure there will be an experienced smartbro user on soon, try browsing around the smartbro threads until your question has been addressed Check these threads . Quote Link to comment Share on other sites More sharing options...
arm1433 Posted October 26, 2008 CID Share Posted October 26, 2008 I also experienced this...what i did was to change my Canopy color code and it solved my problem! just search for the thread on how to change your color code if you still don't know how... Quote Link to comment Share on other sites More sharing options...
coolbuster2007 Posted October 26, 2008 CID Share Posted October 26, 2008 yeah. you will find useful here >> http://www.testmy.net/t-18616 Quote Link to comment Share on other sites More sharing options...
chez.piol Posted October 27, 2008 Author CID Share Posted October 27, 2008 I'm using a NOD anti-virus.. i already tried changing my color code but i don't know what to put.. hehehe.. my color code is 20.. what number will i replace? I'm from (laoag city) .. i need a fast reply...plsss... Quote Link to comment Share on other sites More sharing options...
coolbuster2007 Posted October 27, 2008 CID Share Posted October 27, 2008 please post a screenshot of your task manager processes. can you access your canopy webpage? enter 169.254.1.1 in your browser Quote Link to comment Share on other sites More sharing options...
chez.piol Posted October 27, 2008 Author CID Share Posted October 27, 2008 hey sir!! i already fixed my net.. the problem is how to boost? i tried the steps on how to tweak but i didn't work.. any suggestions sir?tnx.. Quote Link to comment Share on other sites More sharing options...
arm1433 Posted October 27, 2008 CID Share Posted October 27, 2008 glad to hear that your connection is now okay., but how did you fix it? please share for the benefit of others who might have the same problem..thanks Quote Link to comment Share on other sites More sharing options...
iesnes Posted October 27, 2008 CID Share Posted October 27, 2008 Call smartbro service at *1888 on your cell. Ask to speak to a supervisor. They will say none is available. Tell them you won't hang up until you speak to one. If after 15 minutes of this, they still say the same thing, tell them to have one return your call. They will do that for you. Tell the supervisor your problem. They may ask you to do a few simple troubleshooting tasks, just do what they say. If the problem is still not fixed, tell him you want a technician (NOT an installer) to come and fix it. If you get any resistance to this, tell him if they don't get it fixed in 24 hours, you will go up and tear the smart antenna down, and you will not give it back until they give you a cash refund. You will give them 7 days to do that, after that you will sell the smartbro antenna for 8000p to somebody (hell... I'll buy it from you for that!). Make sure they make a service report, and make them give you the service report number and WRITE IT DOWN, cuz you may need it again when you follow up Quote Link to comment Share on other sites More sharing options...
chez.piol Posted October 27, 2008 Author CID Share Posted October 27, 2008 i just simply change its color color to 21... but i can't boost it up... Quote Link to comment Share on other sites More sharing options...
chez.piol Posted October 27, 2008 Author CID Share Posted October 27, 2008 :::.. Download Stats ..::: Download Connection is:: 372 Kbps about 0.4 Mbps (tested with 507 kB) Download Speed is:: 45 kB/s Tested From:: https://testmy.net/ (Main) Test Time:: 2008/10/27 - 10:23am Bottom Line:: 6X faster than 56K 1MB Download in 22.76 sec Tested from a 507 kB file and took 11.172 seconds to complete Download Diagnosis:: 90% + Okay : running at 98.94 % of your hosts average (smartbro.net) D-Validation Link:: https://testmy.net/stats/id-G3E1QL54U User Agent:: Opera/9.60 (Windows NT 5.1; U; en) Presto/2.1.1 [!] tnx for the tips!! Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.