Low bandwidth!

[hawkman624]

I have Windstream as my ISO. It says I paid for 100mbs but is getting about 2.(?) . I often get messages , "not enough bandwidth" how does one get more bandwidth?

[Pgoodwin1]

Have you talked to them about this on the phone?

[hawkman624]

Yes I have. But it's still the same.

 

[Pgoodwin1]

Keep pestering them. After a couple or three calls, they'll usually treat it like a real problem and elevate it

[mudmanc4]

Completely agree with @Pgoodwin1 , just be kind and continue perseverance with this issue.

 

 Looking at your test scores, it would appear they could have you on a 10Mbps plan.

 

@hawkman624

Can you say whether you have a cable, or using the phone line through windstream?

[mudmanc4]

I see they do offer a 100Mbps connection in your area, so you should be able to get this sorted with them.

 

[hawkman624]

The Local Area Connection reads that I have 100Mbps which I KNOW is not the case. I pay $74.00 plus change every month for my phone bill. And I do have a wireless Modem ( which I connect a telephone wire to) is also provided by Windstream. I have talked to Windstream several times . They have sent this old guy that I think I know more about computers than he does. Just because I live in rural America doesn't mean I have to get cheated. I'm stumped. Would Xfinity or something like that work better here?

[Pgoodwin1]

Try plugging your computer directly into the modem using an Ethernet cable and see what your test scores are here on TestMy

[mudmanc4]

The Local Area Network, or LAN, can and will achieve 100MBps with cards as old as ~1990 give or take ten years depending on what card and network it is.

 

The Wide Area Network, or WAN, is what the ISP controls.

 

To visualize the idea, think of the WAN  as the jug of milk.

Now think of the opening of the jug of milk as the Network card in your machine in this instance.

 

Lots of milk in that jug, the size of the opening, where the 'cap' / bandwidth is, will determine at which the flow of milk runs from inside the jug, to the glass / LAN.

 

Just as; lots of available 'bandwidth' or available flow on the WAN, where settings or size of the 'cap' or capacity of flow in the network card to the local machine.

 

Where are you reading the 100MBps from? If it is hovering over an icon in the lower task bar in windows, that is the current maximum theoretical speed the Local network, or LAN can achieve from the hardware / software which controls it.

 

Where are you reading 'Not enough bandwidth' ?

And what are you attempting to do when seeing this message?

[hawkman624]

I am reading it in the Local Area Connection Status window. I use that to get into the internet. It says, 100Mbps.

 

Not enough bandwidth comes on when I am watching such streams as Netflix, Hulu, Amazon etc.I know I am not getting 100Mbps. I only receive about 2.34 mbps. 

[hawkman624]

Pgoodwin1

I have connected it with an ethernet cable and without. It is still the same. about 2.34 mbps and it's supposed to be 100mbps.

[Pgoodwin1]

The 100Mbps info your seeing may be the max theoretical limit of your hardware on your local area network, but what plan you are on may be something less. When I look in the database here on TestMy.net, none of the speeds logged for any of the Windstream members average anywhere near 100 Mbps.

 

 

[Pgoodwin1]

Your speeds still seem very low, so I still would keep contacting them. Ask them what download speed should you expect as a max. 

 

Since your our speed with the Ethernet cable connected was the same as when on wireless, it's obviously not a wireless signal strength problem. Try booting in Safe mode with networking and see if that makes a difference. That eliminates some software issues.

 

you could also check with friends using Windstream and find out what their speeds are - tell them to measure using TestMy.net.

 

if you're using a laptop, you could take it to a friends house and run speed tests there and see if your results are any different.

[hawkman624]

Thank you Pgoodwin1. I have tried everything possible. If they don't change their field technicians. It will never be fixed. They just don't know what they are doing. But you don't know how much I appreciate your help. Again...Thank You!

[MattyJD]

Good morning, im pretty new to this kind of stuff and was wondering if anyone was able to help me out. I've had broadband internet for about 11 months now and I'm very curious as to my internet speeds cause to me it seems a little on the slow side by quite a lot. I've enquired about this to my ISP but they keep telling me it's all within their acceptable limits. So just hoping to clarify my concerns with someone other than my ISP.

 

https://testmy.net/HsN7l6iLd.7Mpq6EOUi.png  
select all, copy, paste somewhere.

 

Thanks in advance.

[Pgoodwin1]

21 hours ago, MattyJD said:

Good morning, im pretty new to this kind of stuff and was wondering if anyone was able to help me out. I've had broadband internet for about 11 months now and I'm very curious as to my internet speeds cause to me it seems a little on the slow side by quite a lot. I've enquired about this to my ISP but they keep telling me it's all within their acceptable limits. So just hoping to clarify my concerns with someone other than my ISP.

 

https://testmy.net/HsN7l6iLd.7Mpq6EOUi.png  
select all, copy, paste somewhere.

 

Thanks in advance.

 

I noticed you had one fast test 4.7 Mbps on  9/10/16 at 11:48 pm. I don't know if that's indicative of less congestion in your area after prime time - the rest of your test data was from about 9AM to 9PM.

 

are you on a mobile device testing via phone service? Or on your home network"

[Pgoodwin1]

If you're on a mobile device, try testing with a computer hooked to the modem with Ethernet.