ChappyUGA Posted April 26, 2005 CID Share Posted April 26, 2005 I had FIOS installed last Friday and I haven't had a problem reading e-mail on Office Outlook until today. I can't receive mail, but I can send it. Keeps saying POP3 e-mail server has reported internal error. Anyone have a solution? Quote Link to comment Share on other sites More sharing options...
php Posted April 26, 2005 CID Share Posted April 26, 2005 i dont think thats a problem with FIOS... sounds more like the POP3 server is at fault Quote Link to comment Share on other sites More sharing options...
Ronnie1055 Posted April 26, 2005 CID Share Posted April 26, 2005 I know this is really elementary but do you have your settings right... incoming.verizon.net (POP3) outgoing.verizon.net (SMTP) If nothing else... go in and set it up again. Quote Link to comment Share on other sites More sharing options...
wingzero2309 Posted April 26, 2005 CID Share Posted April 26, 2005 i think it might just be problem with outlook 2003 i have gmail set up with it and every now and then it wont receive mail but it will send it, and sometimes vice versa (this problem didnt happen when i used Mozilla Thunderbird) the only workaround i found for this was to wait a couple mins (idk, like 20 mins or something) then it just starts working again...its weird Quote Link to comment Share on other sites More sharing options...
ChappyUGA Posted April 26, 2005 Author CID Share Posted April 26, 2005 I know this is really elementary but do you have your settings right... incoming.verizon.net (POP3) outgoing.verizon.net (SMTP) If nothing else... go in and Quote Link to comment Share on other sites More sharing options...
TM Posted April 27, 2005 CID Share Posted April 27, 2005 my apologies for the tech not calling you back. i suggest rechecking the settings in outlook and then calling the tech suport and having them look at it on their end. or if possible try using another email clinet like Thunderbird just to see if its an outlook problem as to isolate it. the ore you know before you call the tech the less work for us as well as less headache and less time on the phone for you. not that i mind i love taking calls and take as much time as needed to help out you guys. but thats just me all i can suggest is try that and then if it still doesnt work call VZ and have them look into it on their end but have as much knowledge as you can about your problem before you call (i.e. Email Cleint your using, Settings of the client user pass pop3 and smtp server settings also try it in Outlook Express the one that comes with windows XP to see if its a problem with office outlook.) just my suggestions sorry if im rambling im at work and its slow. feel free to post anything in here if that dont work. and ill help you personally as much as i can, again sorry for the tech not calling you back when he said he would. ~TM Quote Link to comment Share on other sites More sharing options...
KingCobra Posted April 28, 2005 CID Share Posted April 28, 2005 You can do some quick checks to determine cause. Quote Link to comment Share on other sites More sharing options...
ChappyUGA Posted April 28, 2005 Author CID Share Posted April 28, 2005 I talked to a Verizon tech guy again today and my problem is fixed. It was a corrupted e-mail in their system that was messing things up. The FIOS tech guy today was way better than the guy who tried to help me on Tuesday. Thanks to everyone for your replies. Quote Link to comment Share on other sites More sharing options...
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