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Different Speed On Different Websites

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I sent a cust to do a speed test on testmy and the upload speed test result he got was 33 Kbps & 44 Kbps

but then cust went to speakeasy's test site and the upload speed he got there was 350 Kbps. what could be causing this difference?. i myself did the test from both sites and the result was same. he also went to some other test website and got the same 350 result (i don't remember the name).

I always send my cust here and never had a issue like this. but today i had to take the blame on my voip device as cust said his speed is fine but call aren't clear. please if anyone can explain why this is happening

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testmy

Your connection is:  376  Kbps      (about 0.4 Mbps)

You uploaded at: 46 kB/s

speakeasy

Your upload speed : 368143 bps, or 359 kbps.

On speakeasy they don't show you the kB's Just the kbps so the upload is just about the same.

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