itchiemitten Posted April 21, 2008 CID Share Posted April 21, 2008 Sorry it's taken so long to get back to you. Nice weather and all has kept me outside. I am around a little later if you want to try and tackle this. Very hard for me to do during business hours. Thanks Quote Link to comment Share on other sites More sharing options...
mudmanc4 Posted April 21, 2008 CID Share Posted April 21, 2008 Sorry it's taken so long to get back to you. Nice weather and all has kept me outside. I am around a little later if you want to try and tackle this. Very hard for me to do during business hours. Thanks I gotcha there, I had to jump on the scoot and burn some of that 47 MPG fuel Quote Link to comment Share on other sites More sharing options...
itchiemitten Posted April 22, 2008 CID Share Posted April 22, 2008 Hey There I'm around for the evening if that works for you. Hopefully it won't take the whole evening! Quote Link to comment Share on other sites More sharing options...
mudmanc4 Posted April 22, 2008 CID Share Posted April 22, 2008 Alrighty then. I would be very careful to move as few of the network components as possible. From what we have talked about, you should be able to place the voip router that you can get into first in the string. Before doing o, make sure the DHCP in that first router is turned off. I you have to , reset the voip routers w/ the reset button. This will default them to there original configuration. Quote Link to comment Share on other sites More sharing options...
itchiemitten Posted April 22, 2008 CID Share Posted April 22, 2008 Should I go into the VOIP router and see if I can turn the DHCP off first or should I just reset it? Quote Link to comment Share on other sites More sharing options...
mudmanc4 Posted April 22, 2008 CID Share Posted April 22, 2008 Should I go into the VOIP router and see if I can turn the DHCP off first or should I just reset it? Just to make it simple, reset them both, there should be no reason that there should be any setting that you need that the vonage server wont place back where they need to be. Your phone service will obviously be down during this. When you do this, one at a time, after reset, set the passwords to whatever you want, just write them down, you may never need them, but routers all need to be password protected. Quote Link to comment Share on other sites More sharing options...
itchiemitten Posted April 22, 2008 CID Share Posted April 22, 2008 OK If memory serves me, the reset button is in the back of the VOIP router, correct? Quote Link to comment Share on other sites More sharing options...
mudmanc4 Posted April 22, 2008 CID Share Posted April 22, 2008 OK If memory serves me, the reset button is in the back of the VOIP router, correct? Should be, just look around for the thing, it will be in a little hole, recessed back a bit. Quote Link to comment Share on other sites More sharing options...
itchiemitten Posted April 22, 2008 CID Share Posted April 22, 2008 Found it I have reset both of them Quote Link to comment Share on other sites More sharing options...
mudmanc4 Posted April 22, 2008 CID Share Posted April 22, 2008 Found it I have reset both of them Your going to have to access each one of them directly. To set the passwords, and turn off the DHCP. Quote Link to comment Share on other sites More sharing options...
itchiemitten Posted April 22, 2008 CID Share Posted April 22, 2008 The only way I know to access them is to hook them up directly to the internet modem, which I have done before. In the past I was able to get into 1 of them but not the other. Should I go ahead and try to get in them. It may mean that I will be offline until I hook things back up the way they are now. I just tried to get into them hooked up the way I am now and page could not be found. If something happens and I can't get back on line, my land line phone# is 802-xxxxxxxxx Edited # for security reasons Quote Link to comment Share on other sites More sharing options...
mudmanc4 Posted April 22, 2008 CID Share Posted April 22, 2008 I edited your number, but i got it. Listen, is there another machine in the house? Because all you have to do , is connect the voip routers to your machine directly, they will find them, if you have the default ip, which is 192.168.15.1 Quote Link to comment Share on other sites More sharing options...
mudmanc4 Posted April 22, 2008 CID Share Posted April 22, 2008 Do you still have the PDF of the user manual? Quote Link to comment Share on other sites More sharing options...
itchiemitten Posted April 22, 2008 CID Share Posted April 22, 2008 What I did before is hook the internet modem to the VOIP router and then hook the router to one of the computers in the office here. That was when I was able to get into one of the routers but not the other. If my understanding I need to have an internet connection to the voip routers to be able to get into them is that correct Quote Link to comment Share on other sites More sharing options...
itchiemitten Posted April 22, 2008 CID Share Posted April 22, 2008 No I think I got rid of it when I had to shut my machine down Quote Link to comment Share on other sites More sharing options...
mudmanc4 Posted April 22, 2008 CID Share Posted April 22, 2008 No I think I got rid of it when I had to shut my machine down ok, hold on.. here, get it, maybe save it. http://www.vonage.com/knowledgeBase/admin/file_download.php?name=VT2142_UserGuide.pdf Quote Link to comment Share on other sites More sharing options...
mudmanc4 Posted April 22, 2008 CID Share Posted April 22, 2008 BTW, I'm just diein to ask, why does your mitten itch anyway ? :2funny: Quote Link to comment Share on other sites More sharing options...
itchiemitten Posted April 22, 2008 CID Share Posted April 22, 2008 got the pdf for the vonage router Thanks Quote Link to comment Share on other sites More sharing options...
mudmanc4 Posted April 22, 2008 CID Share Posted April 22, 2008 AAR, If there is not another machine available, just unplug the network wire from the last device, ( remembering where it was ), and plug iot into each voip router to configure. : ) Quote Link to comment Share on other sites More sharing options...
itchiemitten Posted April 22, 2008 CID Share Posted April 22, 2008 I have machines available, the problem is that I only have one port in my internet modem. I suppose I could try to link one voip router to the other off the internet connection Quote Link to comment Share on other sites More sharing options...
mudmanc4 Posted April 22, 2008 CID Share Posted April 22, 2008 I have machines available, the problem is that I only have one port in my internet modem. I suppose I could try to link one voip router to the other off the internet connection no You just plug the cat5 cable into the machine itself. Then to the router. Quote Link to comment Share on other sites More sharing options...
itchiemitten Posted April 22, 2008 CID Share Posted April 22, 2008 OK Sorry a little confused I have a cat 5 coming out of my internet modem, do I hook that to the computer? If so I have no way of hooking back to the voip router as my computer has only 1 cat 5 plug in. The voip router has 2 hookups, a blue for internet connection and a yellow that is supposed to be hooked to the computer Quote Link to comment Share on other sites More sharing options...
mudmanc4 Posted April 22, 2008 CID Share Posted April 22, 2008 ok listen , there will be a cat5 cable comming out of the back of your computer, this is going to the last router if I remember from last week, either way, leave this plugged into the back of the computer, follow it until it connects to whatever it connects to, then disconnect it from whatever it is connected to, leaving it plugged into the back of your machine, plug the other end into the voip router, and click the link that says 192.168.15.1 , and you'll be in the voip router. Quote Link to comment Share on other sites More sharing options...
itchiemitten Posted April 22, 2008 CID Share Posted April 22, 2008 Ok We'll do I may be offline for a bit, will let you know when I'm back up Quote Link to comment Share on other sites More sharing options...
mudmanc4 Posted April 22, 2008 CID Share Posted April 22, 2008 Ok We'll do I may be offline for a bit, will let you know when I'm back up okay Quote Link to comment Share on other sites More sharing options...
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