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Comcast and Wireless Router


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Hey, I'm a little new to this forum, and just thought I might give it a shot with my little problem.

Modem: Motorola Surfboard SB5101 (Comcast Modem)

Wireless Router: Netgear RangeMax (WPN824)

OS: Windows XP Pro SP2

Firewall: Router Firewall & Zone Alarm Pro.. Win Firewall is off

I just got Comcast incredible 8MB/786KB internet speed. Since I installed my modem with my router, I've always been getting internet speed around 500KB/1MB/2MB. I called in Comcast and they said the same exact thing I expected (No help on the router, connect modem to PC). I have tried to use my PC MAC address, but that didn't seem to help at all with my internet speed.

The second time I called Comcast they said that I probably had bad cables, and they were sending out someone to check the cables since Friday. (No improvement since then)

I've also been reading some on this forum about Comcast and other routers having their issues just exactly like mine, but most of them have been resolved. My last option is upgrading to the Motorola Surfboard SB5120, which I've read increased the bandwidth to what it should be.

I have also tried to turn the DHCP server off. But as I thought that didn't help, and restarted my router and modem to many times to count.

Router Settings:

Account Name: Empty

Domain Name: Empty

Internet IP Address: Get Dynamically from ISP

Domain Name Server (DNS) Address: Get Automatically from ISP

Router MAC Address: Use This MAC Address (MAC Address is the PC MAC Address)

DHCP Server: On

Speed Test:

:::.. Download Stats ..:::

Connection is:: 1697 Kbps about 1.7 Mbps (tested with 1013 kB)

Download Speed is:: 207 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Mon Oct 31 16:38:22 EST 2005

Bottom Line:: 30X faster than 56K 1MB download in 4.95 sec

Diagnosis: May need help : running at only 38.29 % of your hosts average (Comcast.net)

Validation Link:: https://testmy.net/stats/id-WVDIZUXAT

:::.. Download Stats ..:::

Connection is:: 2160 Kbps about 2.2 Mbps (tested with 1013 kB)

Download Speed is:: 264 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Mon Oct 31 16:53:50 EST 2005

Bottom Line:: 39X faster than 56K 1MB download in 3.88 sec

Diagnosis: May need help : running at only 48.73 % of your hosts average (Comcast.net)

Validation Link:: https://testmy.net/stats/id-Y76UMS2G0

:::.. Download Stats ..:::

Connection is:: 1515 Kbps about 1.5 Mbps (tested with 2992 kB)

Download Speed is:: 185 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Mon Oct 31 16:54:25 EST 2005

Bottom Line:: 27X faster than 56K 1MB download in 5.54 sec

Diagnosis: May need help : running at only 34.18 % of your hosts average (Comcast.net)

Validation Link:: https://testmy.net/stats/id-3UB41OT9V

:::.. Upload Stats ..:::

Connection is:: 680 Kbps about 0.7 Mbps (tested with 579 kB)

Upload Speed is:: 83 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Mon Oct 31 16:38:56 EST 2005

Bottom Line:: 12X faster than 56K 1MB upload in 12.34 sec

Diagnosis: Awesome! 20% + : 94.84 % faster than the average for host (Comcast.net)

Validation Link:: https://testmy.net/stats/id-JVFXU34W0

:::.. Upload Stats ..:::

Connection is:: 744 Kbps about 0.7 Mbps (tested with 579 kB)

Upload Speed is:: 91 kB/s

Tested From:: https://testmy.net/ (server1)

Test Time:: Mon Oct 31 16:55:40 EST 2005

Bottom Line:: 13X faster than 56K 1MB upload in 11.25 sec

Diagnosis: Awesome! 20% + : 113.18 % faster than the average for host (Comcast.net)

Validation Link:: https://testmy.net/stats/id-35U80JTH1

:::.. Upload Stats ..:::

Connection is:: 706 Kbps about 0.7 Mbps (tested with 579 kB)

Upload Speed is:: 86 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Mon Oct 31 16:56:35 EST 2005

Bottom Line:: 13X faster than 56K 1MB upload in 11.91 sec

Diagnosis: Awesome! 20% + : 102.29 % faster than the average for host (Comcast.net)

Validation Link:: https://testmy.net/stats/id-76T8WBYZL

PS: Upload is fine as you can see, if you need any more infomation let me know. Also I have tried all those "optimize" internet and TCP Connections thing. (No improvment)

Thanks

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OK... let's try this angle.  Check the website of your router vendor and see if they have any forums.  Check to see if anyone has had issues with the most recent upgrade... I have found in the past where some updates can create problems... where in most cases they improve things... but there are always exceptions.  Just a thought... :)

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i currently have close to ur same settup except with a belkin pre n instead of rangemax, i get constant 7-8mb on the labtop. I ahve the motorola sb5100 so i dont think upgrading ur modem will do it as i have an other one than u, and i get advertised speeds. have u tried direct connecting ur modem to ur pc(wired) to see wat u get, thatway u can narrow down if its ur router or not.

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This is the results of my internet when it is directly wired to my computer, without the router.

:::.. Download Stats ..:::

Connection is:: 7989 Kbps about 8 Mbps (tested with 12160 kB)

Download Speed is:: 975 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Mon Oct 31 19:45:07 EST 2005

Bottom Line:: 143X faster than 56K 1MB download in 1.05 sec

Diagnosis: Awesome! 20% + : 80.22 % faster than the average for host (Comcast.net)

Validation Link:: https://testmy.net/stats/id-NWYB08O4P

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Here is my signal level.

Downstream Value 

Frequency 693000000 Hz

Signal To Noise Ratio 34.8 dB

Power Level -9.8 dBmV

The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading

Upstream Value

Channel ID 5

Frequency 32000000 Hz

Power 52.5 dBmV

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  • 1 month later...

your power level is alittle low not enough to cause any problems... I know for a fact that wireless slows down speeds... but the issue with the router not getting a ip address is easy to fix, first you should hard wire your puter to the cable modem make it give you a ip you should be able to getonline that way, then once you have done that get the mac address of the pc that you had pluged in to the modem, clone that same mac into your router... Plug the router into the modem after it is cloned, make sure modem says on... That should work has for me in the past...

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  • 3 months later...

This is with a Linksys Wireless Router BEFW11S4 and a RCA DCM325

:::.. Download Stats ..:::

Connection is:: 38639 Kbps about 38.64 Mbps (tested with 12160 kB)

Download Speed is:: 4717 kB/s

Tested From:: https://testmy.net  (main)

Test Time:: 2006/03/29 - 1:05pm

Bottom Line:: 674X faster than 56K 1MB Download in 0.22 sec

Tested from a 12160 kB file and took 2.578 seconds to complete

Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; FunWebProducts; .NET CLR 1.1.4322; .NET CLR 2.0.50727)

Diagnosis: Awesome! 20% + : 688.87 % faster than the average for host (comcast.net)

Validation Link:: https://testmy.net/stats/id-GSLNEP0MI

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  • 3 months later...

I had this same kinda of problem with my Inspiron XPS Gen 2 and Mediacom 10/1 service.  I found what fixed mine was unintalling the QoS Packet Scheduler from windows, then running TCP Optimizer and setting up optimized settings for you ISP speed, then after loading those into the registry, run tcp optimizer again and go to advanced settings and click custom settings and under Type/Quality of Service, put 0 in Qos: NonBestEffortLimit, put 1 in Tos: DisableUserTOSSetting, and put 240 in ToS: DefaultTOSValue  Apply and restart computer.  That is what did it for me, also check you wireless cards properties under Windows Device manager and make sure that any power management is turned off or turned to max performance.  Hope this helps you, let me know...

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:::.. Download Stats ..:::

Download Connection is:: 50002 Kbps about 50 Mbps (tested with 12160 kB)

Download Speed is:: 6250 kB/s

Tested From:: https://testmy.net/ (Server 1)

Test Time:: 2006/07/28 - 5:42pm

Bottom Line:: 893X faster than 56K 1MB Download in 0.16 sec

Tested from a 12160 kB file and took 1.95 seconds to complete

:::.. Upload Stats ..:::

Upload Connection is:: 49224 Kbps about 49.2 Mbps (tested with 2992 kB)

Upload Speed is:: 6153 kB/s

Tested From:: https://testmy.net/ (Server 1)

Test Time:: 2006/07/28 - 5:45pm

Bottom Line:: 879X faster than 56K 1MB Upload in 0.17 sec

Tested from a 2992 kB file and took 0.49 seconds to complete

Rofl Owned :)

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:::.. Download Stats ..:::

Download Connection is:: 50002 Kbps about 50 Mbps (tested with 12160 kB)

Download Speed is:: 6250 kB/s

Tested From:: https://testmy.net/ (Server 1)

Test Time:: 2006/07/28 - 5:42pm

Bottom Line:: 893X faster than 56K 1MB Download in 0.16 sec

Tested from a 12160 kB file and took 1.95 seconds to complete

:::.. Upload Stats ..:::

Upload Connection is:: 49224 Kbps about 49.2 Mbps (tested with 2992 kB)

Upload Speed is:: 6153 kB/s

Tested From:: https://testmy.net/ (Server 1)

Test Time:: 2006/07/28 - 5:45pm

Bottom Line:: 879X faster than 56K 1MB Upload in 0.17 sec

Tested from a 2992 kB file and took 0.49 seconds to complete

Rofl Owned :)

HAHA,

why do people have to keep modifying there test results. Were gonna know that they are fake right away. espically when you remove the validation link

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