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New DW7000 User (Help!)


Decade

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yes that is correct software in the system info.....thats would be the one.

I am on the pro plan as well....every evening its the same old story around 6-10pm EST

in the morning hours its fine 1000 down - between 150/200up

:::.. Download Stats ..:::

Connection is:: 372 Kbps about 0.4 Mbps (tested with 1496 kB)

Download Speed is:: 45 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Mon Dec 19 18:32:54 EST 2005

Bottom Line:: 7X faster than 56K 1MB download in 22.76 sec

Diagnosis: May need help : running at only 40.26 % of your hosts average (direcpc.com)

Validation Link:: https://testmy.net/stats/id-BP5VC8X01

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Decade, run this test:

http://server1.testmy.net/d_load.php?ni=1&tt=1&s=2992&st=st&ta=&top=

What's your rate code I'll have a screenshot showing at the bottom to show you how to find it.

Go here to see the code:

http://192.168.0.1/fs/advanced/advanced.html

Has support told you to force range?

What's your signal?

What kind of pings are you getting to the DW7000? (If you don't know how to do a ping, go to start->run->type "cmd" without the quotes->then type "ping 192.169.0.1" without the quotes-> and post your average ping here.

Are you behind a router or a switch?

Is there any spyware, adware, malware, viruses, trojans, etc. on your computer? Check this page for info on getting rid of it:

http://www.testmy.net/forum/index.php?topic=4257.0 (it's outdated, but if you want an updated version of spyware tools go here: http://www.basketballboards.net/forum/showthread.php?t=157363

that's a list of good programs on my personal forum on another message board.)

Have you installed cablenut? or tcp optimizer? Cablenut can be found at cablenut.com, and tcp optimizer is almost the same as cablenut, cablenut is just more advanced. I included a screenshot of my settings that you can use.

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Where do you check for firmware update... i looked under my modem settings but I can olny find where it says "Software Date: Dec 13 2005, 13:57:57 "

My speeds via DirecWay are now at 540 down and 140 up... still not the greatest for being on the pro plan.

If you guys really want to know what kind of speeds you are capable of getting, do a test at 1-6 A.M.

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W I hate to ask you this, but do a test around 3 in the morning,with the biggest file on download and the 5** size file on upload, and post your results. I'd be curious to know what they are then.

Always, always, always, test with the biggest download test. It soooo much more accurate.

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Always, always, always, test with the biggest download test. It soooo much more accurate.

Just so ya know....I've been testing with smartest....and the largest file....for over a year now.....and never a diffrence of more than 15 kbps....... :whaa:

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It all depends on the time of day....579....to 1496....always diffrent.....then I run 2992....never off by more than 15 kbps...for a year now... ;)

It may sound like I'm shitting you, but I've always had a lot of difference. Since I have a high speed burst, the 579 kb one isn't very accurate, as it says my connection is 2mb down.

The 1496 is actually pretty accurate (I used to use it), and is one that is fine for posters to test on. I just prefer the 2992 kb one as I've gotten used to using it in the past couple months.

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Smart test:

:::.. Download Stats ..:::

Connection is:: 375 Kbps about 0.4 Mbps (tested with 579 kB)

Download Speed is:: 46 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Mon Dec 19 21:59:08 EST 2005

Bottom Line:: 7X faster than 56K 1MB download in 22.26 sec

Diagnosis: May need help : running at only 40.58 % of your hosts average (direcpc.com)

Validation Link:: https://testmy.net/stats/id-YR9F8G427

2992kb:

:::.. Download Stats ..:::

Connection is:: 692 Kbps about 0.7 Mbps (tested with 2992 kB)

Download Speed is:: 84 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Mon Dec 19 21:57:49 EST 2005

Bottom Line:: 12X faster than 56K 1MB download in 12.19 sec

Diagnosis: May need help : running at only 74.89 % of your hosts average (direcpc.com)

Validation Link:: https://testmy.net/stats/id-9GA30OXWM

My brother is on playing "Runescape" so it would download about 10% then pause and download 10% and pause, and .... I'll do another test tomorrow morning when he's not awake, and when my speed is faster.

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:::.. Download Stats ..:::

Connection is:: 1088 Kbps about 1.1 Mbps (tested with 1013 kB)

Download Speed is:: 133 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Tue Dec 20 07:19:30 EST 2005

Bottom Line:: 19X faster than 56K 1MB download in 7.7 sec

Diagnosis: Looks Great : 17.75 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-JNTML46QP

:::.. Download Stats ..:::

Connection is:: 1083 Kbps about 1.1 Mbps (tested with 2992 kB)

Download Speed is:: 132 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Tue Dec 20 07:20:06 EST 2005

Bottom Line:: 19X faster than 56K 1MB download in 7.76 sec

Diagnosis: Looks Great : 17.21 % faster than the average for host (direcpc.com)

Validation Link:: https://testmy.net/stats/id-GQ4JHL2SR

frenchy.gif

Just don't use the 97kb.

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Here are my speeds as of 3:03

:::.. Download Stats ..:::

Connection is:: 447 Kbps about 0.4 Mbps (tested with 2992 kB)

Download Speed is:: 55 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Tue, 20 Dec 2005 15:00:41 GMT-0600

Bottom Line:: 8X faster than 56K 1MB download in 18.62 sec

Diagnosis: May need help : running at only 48.43 % of your hosts average (direcpc.com)

Validation Link:: https://testmy.net/stats/id-XTJGQIL92

My rate code is 256k 4/5 (TC)

Signal Strength 67

Im using a router, Linksys, but It doesnt make a different because ive ran speed tests with/without the router and there typically the same.

Support has never told me to try to force range.

Heres my ping : Pinging 192.169.0.1 with 32 bytes of data:

Reply from 192.169.0.1: bytes=32 time=1156ms TTL=239

Reply from 192.169.0.1: bytes=32 time=1778ms TTL=239

Reply from 192.169.0.1: bytes=32 time=889ms TTL=239

Reply from 192.169.0.1: bytes=32 time=799ms TTL=239

Ping statistics for 192.169.0.1:

    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 799ms, Maximum = 1778ms, Average = 1155ms

There is no spyware/adware/viruses or anything like that on my computer.  It is only 2 weeks old, just got it.

Ive ran Cabluenut and the TCP optimizer.

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What site are you pinging there?

You don't need to force range at this point, because you have the highest rate you can get. (256k 4/5)

Those pings don't look right, they should be around 600-800ms for the 7000. (at that rate code anyways)

Lets wee what happens tonight after peak hours are over....

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My downloads are still slowing during peak hours, however the uploads are between 150-200 at anytime.

Tech support now says its a server issue they are working on?

The new Dec,13 software seems to have made no differnce in my download speed dropping during 6-9pm est.

:::.. Download Stats ..:::

Connection is:: 317 Kbps about 0.3 Mbps (tested with 1496 kB)

Download Speed is:: 39 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Tue Dec 20 19:52:22 EST 2005

Bottom Line:: 6X faster than 56K 1MB download in 26.26 sec

Diagnosis: May need help : running at only 34.38 % of your hosts average (direcpc.com)

Validation Link:: https://testmy.net/stats/id-BMJ8PXDER

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How do I ping a certain site?

Time 7:05 pm

:::.. Download Stats ..:::

Connection is:: 156 Kbps about 0.2 Mbps (tested with 1496 kB)

Download Speed is:: 19 kB/s

Tested From:: https://testmy.net/ (server2)

Test Time:: Tue, 20 Dec 2005 19:04:44 GMT-0600

Bottom Line:: 3X faster than 56K 1MB download in 53.89 sec

Diagnosis: May need help : running at only 16.92 % of your hosts average (direcpc.com)

Validation Link:: https://testmy.net/stats/id-IP5ZGBM7T

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K, I went into cmd and pinged 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:

Reply from 192.168.0.1: bytes=32 time=3ms TTL=63

Reply from 192.168.0.1: bytes=32 time=2ms TTL=63

Reply from 192.168.0.1: bytes=32 time=2ms TTL=63

Reply from 192.168.0.1: bytes=32 time=2ms TTL=63

Ping statistics for 192.168.0.1:

    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 2ms, Maximum = 3ms, Average = 2ms

So, is that up to par with you guys?

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yeah they did 192.169.*.* the first time lol..I was like huh?....

Yeah that looks fine....I still say it's something at Dway's end, not at your site..your high rate code indicates that your site is setup fine.  I don't know what to think anymore, they have something totally screwed up there....You are definately not the only one having this problem though...

Have you called the installer to get them to come back out and check everything? (grounding, etc)

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