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Registration confirmation email SMTP bugs


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#1 martyinfotech

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Posted 20 June 2011 - 05:25 AM

I had to use a yahoo account to register because the confirmation email comes from a misconfigured mailserver.  Here are the exim error messages from my mail server for the account I originally tried to register with:

2011-06-20 04:39:30 no IP address found for host testmynet.theplanet.host (during SMTP connection from 8a.bb.78ae.static.theplanet.com (testmynet.theplanet.host) [174.120.187.138])
2011-06-20 04:39:36 H=8a.bb.78ae.static.theplanet.com (testmynet.theplanet.host) [174.120.187.138] Warning: remote host presented unverifiable HELO/EHLO
2011-06-20 04:39:36 H=8a.bb.78ae.static.theplanet.com (testmynet.theplanet.host) [174.120.187.138] sender verify fail for <tmn@testmynet.theplanet.host>: Unrouteable address
2011-06-20 04:39:36 H=8a.bb.78ae.static.theplanet.com (testmynet.theplanet.host) [174.120.187.138] F=<tmn@testmynet.theplanet.host> rejected RCPT <marty@heavyreckoning.com>: Sender verify failed

There are multiple problems with the session which an experienced mail server admin should see right away.  For starters, there is no such domain as .host, then it appears that the sender verify is failing, possibly because of the .host issue, which is likely a typo.

Also, this forum appears to be the only way to get feedback to the website admins about site bugs.  The old site had a contact form which doesn't work anymore because the new login doesn't work on the old site and the old site registration redirects to the new site redirection.

#2 CA3LE

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Posted 20 June 2011 - 11:23 AM

There was a hostname entry out of place.  That should be corrected.
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#3 tdawnaz

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Posted 20 June 2011 - 03:34 PM

View Postmartyinfotech, on 20 June 2011 - 05:25 AM, said:

Also, this forum appears to be the only way to get feedback to the website admins about site bugs.  The old site had a contact form which doesn't work anymore because the new login doesn't work on the old site and the old site registration redirects to the new site redirection.

http://testmy.net/ip...-bug-reporting/

http://testmy.net/ip...-bug-reporting/

http://testmy.net/ip...stmynet-better/
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#4 CA3LE

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Posted 20 June 2011 - 11:37 PM

View Posttdawnaz, on 20 June 2011 - 03:34 PM, said:


He posted in multiple locations.  Just wanted to make sure we got his message.  Sometimes people don't realize that their post won't show until it's approved so they keep trying to post it.  For some reason people don't seem to notice the... notice...  :-P  I think I need to make it more obvious or something.

... by the way, once you've been approved you can post like normal.  I'm sorry to say that we have to take steps to make sure that our forum contains zero spam... hopefully this is 100% automated soon.  Getting closer.  ;)
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#5 tdawnaz

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Posted 21 June 2011 - 03:57 AM

yeh...i just wanted to show him where the bug reporting and idea topics were...cuz he said there wasn't a place to do that

oh wait!!...this IS in the idea topic...duh me... :2funny:

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worship me like the Goddess I am :)
"The greatness of a nation and its moral progress,can be judged by the way its animals are treated" MAHATMA GANDHI
You must not change one thing,one pebble,one grain of sand,until you know what good or evil will follow on that act. The World is in balance,in equilibrium. It is most Perilous. It must follow Knowledge and serve need. To Light a Candle is to cast a Shadow





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