14 replies to this topic

[azaria]

Am I the only one who gets such horrible speeds from Mediacom??  It's been getting worse and worse and finally I found this site and knew I wasn't just imagining it.    I did the ccleaner and it helped slightly. I'm not sure what kind of connection speed I was supposed to be getting but this isn't much better than dial-up.

:::.. Download Stats ..:::
Connection is:: 151 Kbps about 0.2 Mbps (tested with 97 kB)
Download Speed is:: 18 kB/s
Tested From:: http://testmy.net/ (server2)
Test Time:: Sun Oct 2 11:24:35 CDT 2005
Bottom Line:: 3X faster than 56K 1MB download in 56.89 sec
Diagnosis: May need help : running at only 4.56 % of your hosts average (mchsi.com)
Validation Link:: http://testmy.net/stats/id-SLHCGVOPT

:::.. Upload Stats ..:::
Connection is:: 58 Kbps about 0.1 Mbps (tested with 97 kB)
Upload Speed is:: 7 kB/s
Tested From:: http://testmy.net/ (server2)
Test Time:: Sun Oct 2 11:29:54 CDT 2005
Bottom Line:: 1X faster than 56K 1MB upload in 146.29 sec
Diagnosis: May need help : running at only 27.1 % of your hosts average (mchsi.com)
Validation Link:: http://testmy.net/stats/id-NVTZ5MB64

[arjunpatel2003]

Hey man, i think there is a problem with your cable line.  Because i am getting about 580Kb/s Downloads Speeds and about 32Kb/s Upload Speeds.  Thats the 5000/256 Plan.  I live in West Frankfort, and i usually never have a problem

[rjk1ng]

I'm in both camps. I'm in the Sugar Grove system and some times it is horrid - mostly upstream issues that make my Vonage sound like Darth Vader on quaaludes.  Other times, it's pretty good.

Check your cable modem - I had a misbehaving Linksys.  Also note that Mediacom is doing radical upgrades to become a VoIP and VOD provider, so some of the wires are duct-taped while they do this.

[Inferno1424]

I live in sugar grove with mediacomm cable and at peak times it's real nasty.  Right now I'm getting horrible d/l . 

:::.. Download Stats ..:::
Connection is:: 552 Kbps about 0.6 Mbps (tested with 748 kB)
Download Speed is:: 67 kB/s
Tested From:: http://testmy.net/ (server2)
Test Time:: Sat Dec 3 17:19:38 CST 2005
Bottom Line:: 10X faster than 56K 1MB download in 15.28 sec
Diagnosis: May need help : running at only 16.38 % of your hosts average (mchsi.com)
Validation Link:: http://testmy.net/stats/id-M701TL29Z

:::.. Upload Stats ..:::
Connection is:: 231 Kbps about 0.2 Mbps (tested with 97 kB)
Upload Speed is:: 28 kB/s
Tested From:: http://testmy.net/ (server2)
Test Time:: Sat Dec 3 17:21:03 CST 2005
Bottom Line:: 4X faster than 56K 1MB upload in 36.57 sec
Diagnosis: 90% + Okay : running at 95.06 % of your hosts average (mchsi.com)
Validation Link:: http://testmy.net/stats/id-G9CJBMY1I

[harryhood]

:::.. Download Stats ..:::
Connection is:: 805 Kbps about 0.8 Mbps (tested with 579 kB)
Download Speed is:: 98 kB/s
Tested From:: http://testmy.net/ (server2)
Test Time:: Tue Jan 10 2006 18:52:02 GMT-0600
Bottom Line:: 14X faster than 56K 1MB download in 10.45 sec
Diagnosis: May need help : running at only 23.84 % of your hosts average (mchsi.com)
Validation Link:: http://testmy.net/stats/id-YI3CUK7ZG

This is mine. I live in Elburn, IL 10 Minutes from Sugar Grove, Small world . MediaCom Sucks balls. It is alright sometimes. But lately its been so horrible i cant do anything. 5 mins ago when i did this test it was at 14%.

[wscottw3]

I'd love to help with your situation. My name is Scott Westerman and I'm the Region Vice President for Mediacom with responsiblity for Northern Illinois. If you'd like, please feel free to send me a note or call me directly and we'll get working on this.

Scott Westerman
Region Vice President
Mediacom Communications Corporation
scottwesterman@mchsi.com
309 743-4100

[Vampyfan]

i live in New Holland, Illinois and i get

[eversman]

I am a former mediacom customer. i live about 20 minutes from westerman's office. the service sucks here too. go to DSL, you'll be a lot happier, with a lot less headaches, and a lot less often. and to boot, youll get a lot better service.

The problem isnt the techs mediacom employs, its the crappy burueacracy that makes it impossible to get any service in any REASONABLE time frame and usually requires more than one trip from said techs.

mediacom sucks. go with DSL. When VP shows up on a forum to do damage control, that should be a big clue something is not right. Bail, youll be happier.

ev

[eversman]

That, and ask Mr. Westerman just how it is mediacom doesnt have enough techs in the field, cant seem to retain them very long, and cant seem to fix the chronic customer service issues mediacom is infamous for?

ev

[Inferno1424]

Actually have to disagree with you there ev,  after Mediacomm did their major upgrade in our area (to support VoIP on their networks) my speeds have been kick ass.  Sorry I can't post them I'm writing from work.  My friend who switched to DSL during the bad times gets way slower speeds and his modem resets itself often.  Sounds like he's the one with a headache now.

[Vampyfan]

Whats VoIP?

[TimPawlak]

Voice over IP (internet) like vonage, though ISP's do it via modem...

[eversman]

all i know is what i see here in my area. im glad they are working out for you, inferno. in my area, the service is substantially less reliable, and dealing with their customer service is worse than a trip to the dentist for drilling. they suck. and DSL here doesnt seem to have any of the headaches your friend is currently experiencing, and costs 40% less.

im happy with my switch, and for those in my area atleast, i would recommend the same course of action.

ev

[asrabbit91]

When I first got my internet it sucked I had the 5 mb download speed and was getting 2 mb at top, but they fixed it with the lines or whatever, and ended up with like 4 mb download, but then I got the max thing, and have been getting like 8 mb and 700 upload.  Only downside is there cable service sucks.  They haven't added anything in the year and a half ive had it.

[troubles]

I'm a new subscriber to Mediacom, I got the VIP pack.
I have gotten a pretty good deal I suppose.
My reciever was bad once and It only took me a day or two to get someone to come out and change out the box. See if they will come out and look at your modem and cabling if they havern't already and do testing of their own.
Best of luck.

:::.. Download Stats ..:::
Download Connection is:: 8383 Kbps about 8.4 Mbps (tested with 12160 kB)
Download Speed is:: 1023 kB/s
Tested From:: http://testmy.net/ (Main)
Test Time:: 2007/10/05 - 8:37am
Bottom Line:: 146X faster than 56K 1MB Download in 1 sec
Tested from a 12160 kB file and took 11.883 seconds to complete
Download Diagnosis:: Awesome! 20% + : 76.48 % faster than the average for host (mchsi.com)
D-Validation Link:: http://testmy.net/stats/id-LDH8J5KV3