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hey, i've been out of town. sorry for the late reply. i'm guessing here (i don't pretend to understand satellite technology): i had a service tech at my house change the beam i was on. now it seems it doesn't matter whether i'm running single thread or multi thread. i'ts just slow all the way around. hughesnet forums not helping me....they just tell me it's the "inherent limitations of the technology"...nothing i can do about it. but average speeds measuring in kbps? and what's up with the little random spikes in speed? are they doing that to skew test results so that when i go to customer service they can say "hey, but look, you're speeds aren't always slow?" so, i've put in another service call. i'm going to ask the tech to change the beam back to what it was before. we'll see how that goes. the hughes representative that replied to me on the forums said that both of the gateways that i can be switched to "experience issue frequently". end of discussion. nothing we can do to help. either the technology itself is just really wonky or hughes is manipulating speeds and data.