vern,sorry to hear of your poor experience with starband. i posted earlier this week of my experience with starband and their customer no-service department. i signed with starband in october '04 and got a lightning strike that fried my modem and transmitter, their response to my situation showed me just how valuable i, as a new customer, was to them. they offered to SELL me a rebuilt modem 484 ($350.00) and a rebuilt trans ($200.00) and return damaged equipment. i politely asked for a little assistance with the cost, since i've only used their service for less than 3 months. thier response was basically "tough shit, write us a check". i now have the almost same fancy little ornaments sitting on my desk, only my lights don't work. i now subscribe to cox cable and their service and speed is uncomparable. they actually act as though i am important to their company.
again sorry to hear of you misfortune with starband, spread the word, i am!!!
Almost