If you are going through Level3 your going to get packet loss no matter where you go.
Tracing route to testmy.net [67.18.179.85]
over a maximum of 30 hops:
1 14 ms 9 ms 6 ms 74-129-0-1.dhcp.insightbb.com [74.129.0.1]
2 8 ms 9 ms 7 ms 74-128-19-241.dhcp.insightbb.com [74.128.19.241]
3 10 ms 8 ms 33 ms 74-128-16-114.dhcp.insightbb.com [74.128.16.114]
4 18 ms 12 ms 35 ms 74-128-16-85.dhcp.insightbb.com [74.128.16.85]
5 24 ms 13 ms 24 ms 74.128.8.97
6 31 ms 39 ms 23 ms so-7-1-0.gar2.Atlanta1.Level3.net [4.78.214.17]
7 30 ms 28 ms * ae-31-53.ebr1.Atlanta2.Level3.net [4.68.103.94]
8 39 ms 70 ms * ae-3.ebr1.Dallas1.Level3.net [4.69.132.81]
9 * 47 ms 47 ms ae-14-55.car4.Dallas1.Level3.net [4.68.122.144]
10 52 ms 44 ms 59 ms THE-PLANET.car4.Dallas1.Level3.net [4.71.122.2]
11 50 ms 55 ms 54 ms te9-2.dsr02.dllstx3.theplanet.com [70.87.253.30]
12 45 ms 74 ms 47 ms te9-2.dsr01.dllstx3.theplanet.com [70.87.253.14]
13 46 ms 45 ms 45 ms vl42.dsr02.dllstx4.theplanet.com [70.85.127.91]
14 47 ms 48 ms 46 ms gi1-0-2.car17.dllstx4.theplanet.com [67.18.116.85]
15 48 ms 56 ms 48 ms 55.b3.1243.static.theplanet.com [67.18.179.85]
Trace complete.
If you are using Outlook Express 6 your mail might be considered spam by your ISP. I use this program (MailWasher) before I send it to Outlook. It even gives you an option to bounce the spam back to where It came from.
http://www.download.com/MailWasher/3000-2382-10192298.html
Tommies right about ccleaner. It cleans good and after using it I get the default theme every time. But thats no biggie, just reset the theme I like and go on with it.