spudler_t

I cannot recall what the realistic expected speed one should be expecting on a ISP Tier of 2000/300 As usual I did not hear about this other then coming across this information searching online about latest Xfinity Gateways etc. I guess this upgrade was implemented Some time in January of 2025 in my area I think 90% of advertised speed was what would be expected or considered proper, now with the higher speeds ( The 90% I Think was back when speeds were like 1000/20 or so) the 10% would much greater amount lost IE 100/2 now it would be something like 200/30 or expected speed of 1800/270 IS this still valid with today's technology.

latest test like a min ago

Today it shows 32 downstream channels and supposed to have 5 upstream channels but only 2 are showing up at the moment I honestly think there is something wonky with this gateway but surprisingly the last test I did the download was a bit shy of what the claim my speed should be and the upload was above what they claim I should have as they recently upgraded the tier to 2000/200 last test was 1264/304 I need to get a new Gateway from them since it has been easily 2 years since i got this current one One thing I found out about them is they will come out with new hardware but do not inform you that you need to come in and exchange the old one for the updated one I noticed the Gateway felt really warm to me (even though I made a special stand so it has a good 3" of space underneath where the intake vent is) So I skinned it (Took cover off) and it seems to be acting better every since but that is just a temp solution 🤣 I just reloaded page and all but 2 download channels vanished and now it shows 3 upload so ya I think something is not right with the gateway as that should not happen

again like in the IP post sorry for the massive delay, Ill do better from now on . I do know the 3 way that they installed a few years ago, well like 6 or so now ( Time goes by so fast the older i get seems just yesterday I was 40. I believe it has something like 0 3.5 and 3.5 Let me go out and look actually Nope it is -7, -7 , -3.5 and the -3.5 is the cable that runs to the Gateway and TV box in G friends office (there is a 2 way in there of -3.5) They did run a new line from the 5 way hub by street to the house a few years ago probably same time they replaced the splitter actually As far as getting my own modem I also have Xfinity voice so I have to use a gateway and last i checked they were not that cheap

Sorry CA3LE I been slacking and just seen this crap i did not realize how long ago this was as well Truly I'm sorry for not getting back to you way sooner

I understand the test number as I have been testing a lot last week or so, But the 6 IP's has me puzzled as I am on my iRacing desktop hardwired to my Xfinity Gateway so the IP should be the same ( IP looks the same to me as it was last week, The gateway is called a XB8 Model CGM4981COM by Technicolor?? That's not who I thought made it but that's what the UI says anyway

well now it shows 2 download and 3 upload . LOL it has come issues.

-Prior to my internet speed was great,like 1200-1400 Mbps Down and 200+ Mbps upload but after that it drastically dropped Not the Download it is the same or close to it but the upload now appears to max out around 64Mbps. Nothing has changed as far as my setup, my computer, my Ethernet cable. ( I run hardwired from my 2.5 Gbps Network card to the Xfinity 2.5 Gbps ethernet connection on the gateway. As far as iRacing goes I am absolutely Steller there I have only had connection issues back when Xfinity woudl for some reason restart my gateway at like 03:15 sat morning about 45 min after my weekly NIS race would start, is early but have between 200-400 drivers racing at that time (In Different sessions of course) After my 5th contact with Xfinity and basically explaining if this keeps happening I will have to end using their service and find something else. It was fixed right then never to happen again. I noticed again when looking at the specs in the URL that something is not working correct in the gateway as my Ipv6 is not connected, my 4 Upstream channels only have 2 Showing as well as my 32 downstream channels are down a few as well and when I did a hard reboot then no upload channels were showing up and only 8 downstream ones. To me that is obviously a issue with the Gateway or Xfinity Software.

So I have been noticing my iRacing streams are Dropping Frames (Network) and I am only set to upload now at 18Mbps (I am paying for 200 Mbps Upload) Before I have to contact Xfinity Customer Service and play the BS game I want to see if my Idea of what is wrong sounds correct. I have Hard rebooted the Gateway a few times now and each time I see the list for the Channels upstream are either completely blank or only have a couple channels shown so I am suspecting the gateway is having some sort of issue. Dang I did not realize that this started on 8-8-24 according to my results history , prior to that my upload was close to 200Mbps after that it is in the 60's Mbps I could see that being an issue if I am streaming at 18Mbps as well as having the Sim running and a few other apps. But just to be sure ill wait for a reply before I call or go to the xfinity store

I do not know if I am getting Old is what is causing me to be so lost here (I know last 2 years I get frustrated easier and have a harder time learning new tech) but I have no idea if my results are in line with what I normally have been getting or if it has slowed down ( I think my download has again dropped down to about 1/2 the speed it was but ??) Hopefully as I use this ill start to figure it out >>A great example of my acquired learning disability , my neighbors had a Galaxy Note 20 Ultra 5G was told it had a bad screen and was $400 to fix. They gave it to me and said if I can fix it I can keep it (as they make I Fix It kits) I fixed it though the screen was perfect it was some Software bug (So screen would not display anything) that took me 72 hours to figure out and get the screen to display then do a complete reset. It has not had an Issue since but am having a hell of a time figuring out how to operate the dang thing, Two days to figure out how to install a app so I can listen to music without ads blocking my ability to start or stop replay LOL << Example shows my speed to figure out how to fix things is about 1/4 speed I used to be and due to me using up all my patience when I was younger dealing with stupid people I no longer have any left.

I think I feel like it is more often as that time frame is a big race I usually do in iRacing the NIS Series. So to most people they probably do not even realize it has reset. I will start keeping a much better record keeping on when it does restart from now on As I noticed by my OP I t was about 02:15 or so when it did it only had 2 laps left in race LOL

I have not seen any faster internet and the reliability claim is 100% a Lie, I have had my Gateway reset more times then I can count ( I do have it tallied up in a file though as I am have lost a few chances to make $$ by broadcasting iRacing races as I cannot be sure I will not have my gateway restarted in the middle of a Leagues race. If i cannot even be sure that I can run a race myself while also streaming without Xfinity disregarding the (they shoudl be able to tell my internet is not idle or even at 20% use when I am racing as well as streaming at 15000 Kbps I would think it woudl be something noticeable. Not only that I was told they do not have the technology to detect activity and postpone the restarts ( A restart is all they did to as the Software as well firmware ( I guess it is) is the exact same version it was prior to the restart. So in reality what is this restart about? is it some way they can download my internet activity as this happens a lot with not a single thing changing as far as software versions etc. I feel for the amount I pay each month they shoudl not have the right or ability to tell my gateway to restart any time they want, yet again I am told that is not a possibility I just wish there was a different ISP in my area that was able to provide a speed tier remotely close to what I have now I think the best is 200 down and 15 up where I have 1200 down and 45 up. If I owned my own Gateway would they still lie and claim they need to do these updates (just restarts a majority of the time) and @CA3LE do you feel it is worth it to buy your own gateway as they are not even remotely cheap.

What I did that stopped them dead in their tracks from the BS they pull is I went back in the History and I showed many tests and that the results were within an acceptable range up to the day the speed took a dive and said , Here is the history and here is where it went south. Of course Xfinity tried to say the same thing to use the speedtest they recommend and I flat out said No. Here is the history here is the date it changed, it has not improved since so you need to fix it and honestly I have not really had any issues with them arguing about what internet test to use and that is irrelevant as I have the history to prove what I was claiming. Though I have found that the techs or Customer service must be reading off a pre made set of answers or possibilities as they always want to blame anything but their network as the problem, I got so irritated one time that I literally said to the tech I bet next you will claim my speed issues are due to my cat being orange. Thankfully I have not had to deal with techs or customer service in quite some time now.

Thanks ya I was thinking something was not right with it dropping frames when i was only running at 8,000 kbps. Initially I was thinking Xfinity was doing something to limit me, then by accident I seen the GameFirst VI was setting the OBS stream section to low. Once I changed that I was easily able to stream at 10,000 kbps I just streamed a iRacing ARCA race at Indy RC and had no problems so all seems to work great. Funny when you set things correctly how nice they work LOL

I am not sure if I messed up the designation between B and b (Bits and Bytes). I did find the problem and I was shocked to be honest, my ASUS Strix Z-490 E Gaming MB has VI and I found it had the OBS Streaming set to Low which I guess was causing all the problems. I changed that setting to extreme (which is what iRacing is set at) I set the OBS to 10000 kbps and since then I have not had a single issue of dropped anything and am in the bitrate suggested for 3440x1440 If anything changes or I find I start getting more dropped frames I will update this thread