Bird Fan Posted January 8, 2006 CID Share Posted January 8, 2006 First check your cros pol - It SHOULD NEVER FAIL - if it is then that is your speed problem. It should be up in th mid 60's to 70's at least - My signal strength is never above 60 and I run pretty good all the time. HOWEVER , I know this sounds crazy but it is true, Direcway seems to throttle down certain sats at certain times of the year. Anyway check that cros pol that is usually the flux speed problem. And did you have a 6000 before the 7000? And if so where your speeds better then or is the 7000 your first modem. The last time I did an auto cros pol test, I got a 61. I've heard that if you don't pass, then you have to call Dway and tell them to push you through. I'm worried that I won't pass, so I'm not going to take the test again. Quote Link to comment Share on other sites More sharing options...
fikester Posted January 8, 2006 CID Share Posted January 8, 2006 My cros-pol is always 80-89.....still having problems. Usual signal is 79-81 Did not have this problem with the 6000 every evening only with the upload speed. IF you cant pass cros-pol your dish needs adjusted. Quote Link to comment Share on other sites More sharing options...
Bird Fan Posted January 8, 2006 CID Share Posted January 8, 2006 My cros-pol is always 80-89.....still having problems. Usual signal is 79-81 Did not have this problem with the 6000 every evening only with the upload speed. IF you cant pass cros-pol your dish needs adjusted. I've been told that even if I get a 61 cros pol, I still need to repoint. Quote Link to comment Share on other sites More sharing options...
fikester Posted January 8, 2006 CID Share Posted January 8, 2006 Almost a year ago when mine was first installed thats what happened the installer called to force it through. A few weeks later found the coax was junk and run too far. I fixed that mess myself. Cross- pol will change throughout the year as well as with the weather it seems. On a clear day at your home, and NOC with no approaching storms I would not settle with a 61 cross-pol. Early morning testing results in less Que times. Its still is not going to fix the speed problem that we are dealing with. Somebody recently posted a 99 cros-pol with speed issues. Quote Link to comment Share on other sites More sharing options...
ghostmaster Posted January 8, 2006 CID Share Posted January 8, 2006 99 cross-pol is indicative of a error. There are a lot of people getting cross-pol's that high right now, and their uploads are suffering from it. The same thing happend a while back, and it seems to be happening again. I'm getting a cross-pol of 69, and my speeeds are great, for now. I had a slow down 2 nights ago (AMC9) similar to what everyone else is experiencing, except my uploads were bad too. Hasn't happend again.... Quote Link to comment Share on other sites More sharing options...
Decade Posted January 8, 2006 CID Share Posted January 8, 2006 How do I check my current cross pol? Quote Link to comment Share on other sites More sharing options...
ghostmaster Posted January 8, 2006 CID Share Posted January 8, 2006 You can see it on the advanced screen. The option is called ACP statistics. Quote Link to comment Share on other sites More sharing options...
JoeOtto Posted January 9, 2006 CID Share Posted January 9, 2006 Uck... Worst ever I think.... I am back on the phone with them... :::.. Download Stats ..::: Connection is:: 82 Kbps about 0.1 Mbps (tested with 1013 kB) Download Speed is:: 10 kB/s Tested From:: https://testmy.net/ (server2) Test Time:: Sun Jan 8 19:19:26 EST 2006 Bottom Line:: 1X faster than 56K 1MB download in 102.4 sec Diagnosis: May need help : running at only 8.95 % of your hosts average (direcpc.com) Validation Link:: https://testmy.net/stats/id-CZKTUSY37 Quote Link to comment Share on other sites More sharing options...
JoeOtto Posted January 9, 2006 CID Share Posted January 9, 2006 The low down on the call tonight... Some straight answers for once maybe... Admits there is an issue with the system maxing out, especially on SatMex 5. Engineers are working on it. Checked some things on the advanced page. Says the rate code should be up to 3/4 or 4/5 at times. Very pleasant support call for once. Very apologetic, but could not give a definitive timeline. He said "I think you'll see improvement soon, but for an exact date or time, I cannot say. Encouraged me to continue running speed tests on MyDirecway so they are logged and to continue to document the slow times with calls or e-mails to reinforce the problem and ensure it gets addressed. Hard to be rude to the guy when he is that nice! Quote Link to comment Share on other sites More sharing options...
ghostmaster Posted January 9, 2006 CID Share Posted January 9, 2006 I noticed your XPOL was 99 in your sig line. You might want to run it again, as an XPOL that high usually indicates an error. Quote Link to comment Share on other sites More sharing options...
JoeOtto Posted January 9, 2006 CID Share Posted January 9, 2006 I have run it 8 or 9 times on the 7000. Always 99. Probably wrong. Does read 99 in the advanced page too. My 6000 had a XPOL of low 90's all the time. Signal strength of 91 too. I tweaked the hell out of my dish after the idiot installer left. I tune the dish up if the values drop. Laptop out on the roof! I wonder what will happen with that value when they get things straightened out. Quote Link to comment Share on other sites More sharing options...
ghostmaster Posted January 9, 2006 CID Share Posted January 9, 2006 Hopefully it will go back to around 90. My RSL is always between 88 and 90, but my XPOL is always 68 to 70. Never had any problems though.... Quote Link to comment Share on other sites More sharing options...
php Posted January 9, 2006 CID Share Posted January 9, 2006 After tweaking my dish for a bit, I'm at signal strength of 77 and XPOL of 71, up from 69 and 63... speed still sucks though Quote Link to comment Share on other sites More sharing options...
JoeOtto Posted January 9, 2006 CID Share Posted January 9, 2006 AM speeds are very consistent.... :::.. Download Stats ..::: Connection is:: 1067 Kbps about 1.1 Mbps (tested with 2992 kB) Download Speed is:: 130 kB/s Tested From:: https://testmy.net/ (server2) Test Time:: Mon Jan 9 05:49:57 EST 2006 Bottom Line:: 19X faster than 56K 1MB download in 7.88 sec Diagnosis: Looks Great : 16.48 % faster than the average for host (direcpc.com) Validation Link:: https://testmy.net/stats/id-267MQD9VE :::.. Upload Stats ..::: Connection is:: 211 Kbps about 0.2 Mbps (tested with 2992 kB) Upload Speed is:: 26 kB/s Tested From:: https://testmy.net/ (server2) Test Time:: Mon Jan 9 05:52:57 EST 2006 Bottom Line:: 4X faster than 56K 1MB upload in 39.38 sec Diagnosis: Awesome! 20% + : 189.04 % faster than the average for host (direcpc.com) Validation Link:: https://testmy.net/stats/id-6O2WQ97PC Quote Link to comment Share on other sites More sharing options...
Mtal1ca Posted January 9, 2006 CID Share Posted January 9, 2006 Anyone else having this problem? :::.. Upload Stats ..::: Connection is:: 162 Kbps about 0.2 Mbps (tested with 579 kB) Upload Speed is:: 20 kB/s Tested From:: https://testmy.net/ (server1) Test Time:: Mon Jan 9 15:43:31 EST 2006 Bottom Line:: 3X faster than 56K 1MB upload in 51.2 sec Diagnosis: Awesome! 20% + : 121.92 % faster than the average for host (direcpc.com) Validation Link:: https://testmy.net/stats/id-N7WS00CXL :::.. Download Stats ..::: Connection is:: 80 Kbps about 0.1 Mbps (tested with 579 kB) Download Speed is:: 10 kB/s Tested From:: https://testmy.net/ (server2) Test Time:: Mon Jan 9 15:47:06 EST 2006 Bottom Line:: 1X faster than 56K 1MB download in 102.4 sec Diagnosis: May need help : running at only 8.72 % of your hosts average (direcpc.com) Validation Link:: https://testmy.net/stats/id-6UV2LFPMO Quote Link to comment Share on other sites More sharing options...
kol Posted January 9, 2006 CID Share Posted January 9, 2006 Anyone else having this problem? :::.. Upload Stats ..::: Connection is:: 162 Kbps about 0.2 Mbps (tested with 579 kB) Upload Speed is:: 20 kB/s Tested From:: https://testmy.net/ (server1) Test Time:: Mon Jan 9 15:43:31 EST 2006 Bottom Line:: 3X faster than 56K 1MB upload in 51.2 sec Diagnosis: Awesome! 20% + : 121.92 % faster than the average for host (direcpc.com) Validation Link:: https://testmy.net/stats/id-N7WS00CXL :::.. Download Stats ..::: Connection is:: 80 Kbps about 0.1 Mbps (tested with 579 kB) Download Speed is:: 10 kB/s Tested From:: https://testmy.net/ (server2) Test Time:: Mon Jan 9 15:47:06 EST 2006 Bottom Line:: 1X faster than 56K 1MB download in 102.4 sec Diagnosis: May need help : running at only 8.72 % of your hosts average (direcpc.com) Validation Link:: https://testmy.net/stats/id-6UV2LFPMO I Think Just DW700 PPL Hav Slow Speeds I Have 6000 :::.. Download Stats ..::: Connection is:: 1004 Kbps about 1 Mbps (tested with 1013 kB) Download Speed is:: 123 kB/s Tested From:: https://testmy.net/ (server2) Test Time:: Mon Jan 9 16:11:39 EST 2006 Bottom Line:: 18X faster than 56K 1MB download in 8.33 sec Diagnosis: Looks Great : 9.49 % faster than the average for host (direcpc.com) Validation Link:: https://testmy.net/stats/id-WXERIUTH3 Quote Link to comment Share on other sites More sharing options...
ghostmaster Posted January 9, 2006 CID Share Posted January 9, 2006 Something was up with testmy, or at least the route from dway to testmy a little while ago...people who tested on the mydirecway site were fine... Quote Link to comment Share on other sites More sharing options...
fikester Posted January 9, 2006 CID Share Posted January 9, 2006 Nothing cosistent but the results......they SUCK! Pinging yahoo.com [216.109.112.135] with 32 bytes of data: Reply from 216.109.112.135: bytes=32 time=3532ms TTL=51 Reply from 216.109.112.135: bytes=32 time=918ms TTL=51 Reply from 216.109.112.135: bytes=32 time=896ms TTL=51 Reply from 216.109.112.135: bytes=32 time=794ms TTL=51 Ping statistics for 216.109.112.135: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 794ms, Maximum = 3532ms, Average = 1535ms [glow=orange,2,300]record dway ping for me 3532ms [/glow] ! Lets try for a connection of 100kbps down with 4000ms pings and increase the install price to 1000 dollars! Quote Link to comment Share on other sites More sharing options...
Mtal1ca Posted January 9, 2006 CID Share Posted January 9, 2006 looking good now.. :::.. Download Stats ..::: Connection is:: 1036 Kbps about 1 Mbps (tested with 1496 kB) Download Speed is:: 126 kB/s Tested From:: https://testmy.net/ (server2) Test Time:: Mon Jan 9 16:48:04 EST 2006 Bottom Line:: 18X faster than 56K 1MB download in 8.13 sec Diagnosis: Looks Great : 13.1 % faster than the average for host (direcpc.com) Validation Link:: https://testmy.net/stats/id-71MWGC2SF Quote Link to comment Share on other sites More sharing options...
fikester Posted January 9, 2006 CID Share Posted January 9, 2006 Minutes ago mine was 1000.....its already in the 400's, will not get back to 1000 until 11-12pm another daily joke for 69 monthly. Games will not end soon enough, if all the problems accounts would file claims at BBB or call to cancel service this would get fixed. Quote Link to comment Share on other sites More sharing options...
JoeOtto Posted January 9, 2006 CID Share Posted January 9, 2006 I Think Just DW700 PPL Hav Slow Speeds I Have 6000 Quote Link to comment Share on other sites More sharing options...
JoeOtto Posted January 9, 2006 CID Share Posted January 9, 2006 Here we go again... :::.. Download Stats ..::: Connection is:: 199 Kbps about 0.2 Mbps (tested with 2992 kB) Download Speed is:: 24 kB/s Tested From:: https://testmy.net/ (server2) Test Time:: Mon Jan 9 17:26:39 EST 2006 Bottom Line:: 4X faster than 56K 1MB download in 42.67 sec Diagnosis: May need help : running at only 21.72 % of your hosts average (direcpc.com) Validation Link:: https://testmy.net/stats/id-7NT8XAZVI If they could only make DOWN as consistent as UP on the 7000.... Oh and hey Mr. 6000, post your up!! :::.. Upload Stats ..::: Connection is:: 190 Kbps about 0.2 Mbps (tested with 1013 kB) Upload Speed is:: 23 kB/s Tested From:: https://testmy.net/ (server1) Test Time:: Mon Jan 9 17:29:34 EST 2006 Bottom Line:: 3X faster than 56K 1MB upload in 44.52 sec Diagnosis: Awesome! 20% + : 160.27 % faster than the average for host (direcpc.com) Validation Link:: https://testmy.net/stats/id-RQ1MN5K82 Quote Link to comment Share on other sites More sharing options...
fikester Posted January 9, 2006 CID Share Posted January 9, 2006 on phone with Dway right now....on hold of course. I now call in daily for "joke of the day ". I pay $69 a month for the personal joke service, the tech did not laugh Quote Link to comment Share on other sites More sharing options...
resopalrabotnick Posted January 9, 2006 CID Share Posted January 9, 2006 be sure to cc all emails to the bbb and fcc to dway. Quote Link to comment Share on other sites More sharing options...
fikester Posted January 9, 2006 CID Share Posted January 9, 2006 just filed my claim with BBB Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.