bobbysut Posted December 31, 2005 CID Share Posted December 31, 2005 I got 7000 2 weeks ago. Have dealt with support several times. My speed will vary around 850 kbps(12-14 X 56K) , and be consistent for a few short hours. Then it drops to dial-up(or less), and just stays there. Have tried all the usual stuff, shutting down, unplugging stuff, changing settings. It will improve, and then drop off again.I put a new ethernet card in yesterday.Did a test prior to installing the card. Speed was 67kbps. After install, it was 514 kbps. Within an hour it was 887kbps.I thought I may have fixed it!! Went to bed, woke up, and was back down to 117kbps(2 x dial-up)! Couple hours later we were back at 973kbps(17 x dial-up). Not its back down again. I think the support tem is on holiday shutdown.. Am frustrated, and am only going to last another week at this stuff, and then it's "return the equipment" time. I guess that ought to be interesting. Quote Link to comment Share on other sites More sharing options...
phrankl Posted December 31, 2005 CID Share Posted December 31, 2005 Hi, Yep, I've had erratic speed on my Dway6000 for about the past two weeks, also. First thing in the a.m. speed is good (for me, that is...) Running in the 665 kbps download range. Later in the day, drops into the 200 kbps range, then late at nite into the dial up--and lower--range. Needless to say, am a bit frustrated, too. Have liked the service up til' now. (Been a customer since Aug. 2004. Only can get dial up out here in the country. Upstate NY) I'm thinkin' that D-way has some system probs. or can't handle traffic congestion that's happening later in the day....) Hang in there! Phrankl Quote Link to comment Share on other sites More sharing options...
bobbysut Posted December 31, 2005 Author CID Share Posted December 31, 2005 Thanks Phrankl for the reply. Been away for 5 hours(it's nice to get away from this stuff!!), came back, and speed on 1st test is 834kbps(14X dial-up).I don't get excited though, "it ain'ta gonna last"!!. Actually disappointed, because I know there is a problem. Next Tuesday I will have a good discussion with the installer. I would rather go back to dial-up , knowing what to expect, than to deal with this aggravation, which cost us dearly. Quote Link to comment Share on other sites More sharing options...
brock01 Posted December 31, 2005 CID Share Posted December 31, 2005 isnt there always a problem, hardly anything works without something to be done Quote Link to comment Share on other sites More sharing options...
Guest thecableguy Posted January 1, 2006 CID Share Posted January 1, 2006 Hi, Yep, I've had erratic speed on my Dway6000 for about the past two weeks, also. Quote Link to comment Share on other sites More sharing options...
phrankl Posted January 1, 2006 CID Share Posted January 1, 2006 I used the Direcway email support and they got back to me fairly quickly (within 24 hours.) They suggest a bunch of tweaks such as changing my TCP/IP settings, DNS server, installing the LCCU_4.0.3.13.exe file. None of which seemed to do much good. I wrote to them again this morning. and my speed picked up again this afternoon. As of right now, 11:45 here on the East U.S. Coast my speed is back up in the 650 kbps range download. FAP's not an issue with me, 'though. I don't download that much. I have the residential rate, not the small business or enterprise version on my DW6000 account. As I mentioned, the speed hasn't been an issue, 'til the last couple of weeks, so I'm not complaining--generally. (Cable high speed would be nice of course, but not available in my area, yet. Roadrunner in our area runs just under 5 Mbps download, and doesn't have the lag, of course that satellite broadband does...) Thanks, and Happy New Year! Quote Link to comment Share on other sites More sharing options...
php Posted January 1, 2006 CID Share Posted January 1, 2006 (completely off topic) every time I see the title of this thread I think it says erotic speed... and the "2 weeks of frustration" doesn't help either... but I digress... my opinion is that DirecWay just can't handle the bandwidth running through their system... and Happy New Year! Quote Link to comment Share on other sites More sharing options...
Bird Fan Posted January 1, 2006 CID Share Posted January 1, 2006 Hopefully Direcway has a better year than '05... Quote Link to comment Share on other sites More sharing options...
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