JKO Posted June 8, 2008 CID Share Posted June 8, 2008 Hi guys, I am having problems with my Windows Installer and have been having this problem for about a week now, I was gone for the weekend sometime last week, I came home and found out my niece installed a pc game (I believe it was called VSide) then I noticed that after I unistalled the game off the pc I seen that in my Add/Remove Programs I didnt see hardly any of my programs that were installed and also noticed Windows Live Toolbar was installed and everytime I tried to uninstall it it would just pop up right back after restarting the pc and now I am having problems installing programs that I really need because I get this message: But I have tried just about everything to fix this including going into the regedit and fixing it from there and still nothing, I know it has to be something simple but just dont know what it is. Here is a log of HiJackThis maybe there something in there that needs to be removed, Any help would be appreciated, Thanks. Logfile of HijackThis v1.99.1 Scan saved at 6:45:08 PM, on 6/8/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16640) Running processes: C:WINDOWSSystem32smss.exe C:WINDOWSsystem32winlogon.exe C:WINDOWSsystem32services.exe C:WINDOWSsystem32lsass.exe C:WINDOWSsystem32svchost.exe C:WINDOWSSystem32svchost.exe C:Program FilesCommon FilesAOLACSAOLAcsd.exe C:Program FilesCommon FilesAOLTopSpeed2.0aoltsmon.exe C:Program FilescFosSpeedspd.exe C:WINDOWSSystem32svchost.exe C:WINDOWSsystem32svchost.exe C:Program FilesViewpointCommonViewpointService.exe C:WINDOWSExplorer.EXE C:Program FilescFosSpeedcFosSpeed.exe C:WINDOWSsystem32LVComsX.exe C:Program FilesCommon FilesAOL1187338100EEaolsoftware.exe c:program filescommon filesaol1187338100eeservicesantiSpywareAppver2_0_32_1AOLSP Scheduler.exe C:Program FilesCommon FilesAOL1187338100EEaolsoftware.exe C:Program FilesAmerica Online 9.0waol.exe C:Program FilesAmerica Online 9.0shellmon.exe C:Program FilesInternet Exploreriexplore.exe C:Documents and SettingsSkyleenDesktopDownloadsHijackThis.exe R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Search Bar = http://www.yahoo.com/ext/search/search.html'>http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://www.yahoo.com/ R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Bar = http://www.yahoo.com/ext/search/search.html'>http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://www.yahoo.com/ R1 - HKCUSoftwareMicrosoftInternet ExplorerSearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Local Page = R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Local Page = R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Window Title = Service Pack 3 Internet Explorer R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:Program FilesAOLAIM Toolbar 5.0aoltb.dll R3 - URLSearchHook: Yahoo! Link to comment https://testmy.net/ipb/topic/22724-help-with-windows-installer/ Share on other sites More sharing options...
Buntz Posted June 8, 2008 CID Share Posted June 8, 2008 Have you try to restore it to a early time ,before your niece messed with it. Link to comment https://testmy.net/ipb/topic/22724-help-with-windows-installer/#findComment-273359 Share on other sites More sharing options...
granpa Posted June 8, 2008 CID Share Posted June 8, 2008 You probably need to log on as Administrator to fix the problem. Link to comment https://testmy.net/ipb/topic/22724-help-with-windows-installer/#findComment-273360 Share on other sites More sharing options...
coknuck Posted June 9, 2008 CID Share Posted June 9, 2008 JKO,You got a few nasty entries there! go here and paste your log: http://www.hijackthis.de/ Link to comment https://testmy.net/ipb/topic/22724-help-with-windows-installer/#findComment-273369 Share on other sites More sharing options...
coolbuster2007 Posted June 9, 2008 CID Share Posted June 9, 2008 or try this... http://www.testmy.net/t-22968.msg269480#msg269480 Link to comment https://testmy.net/ipb/topic/22724-help-with-windows-installer/#findComment-273386 Share on other sites More sharing options...
JKO Posted June 9, 2008 Author CID Share Posted June 9, 2008 Hey guys thanks for the replies, Yes I have tried to do a system restore and that didnt work and I have logged in as the admin and that doesnt work either and I also tried the removal program that coolbuster posted but no luck on that too Link to comment https://testmy.net/ipb/topic/22724-help-with-windows-installer/#findComment-273392 Share on other sites More sharing options...
tommie gorman Posted June 9, 2008 CID Share Posted June 9, 2008 Did you paste your log like coknuck said? Have you tried this one? Also remember to clean with an anti virus afterwards while still in safe mode. http://www.grisoft.com/ww.virus-removal.ndi-67751 Or this one? http://www.ewido.net/en/onlinescan/ Link to comment https://testmy.net/ipb/topic/22724-help-with-windows-installer/#findComment-273403 Share on other sites More sharing options...
JKO Posted June 13, 2008 Author CID Share Posted June 13, 2008 Hey thanks for your help guys I really appreciate it, I tried everything that was posted here in the topic and nothing worked so I ended up reformatting the pc, Again thank you guys so much for the help it shows people really care Link to comment https://testmy.net/ipb/topic/22724-help-with-windows-installer/#findComment-273839 Share on other sites More sharing options...
tommie gorman Posted June 13, 2008 CID Share Posted June 13, 2008 Yep, when all else fails reformat. It works everytime. And they run nice and clean for a while. Link to comment https://testmy.net/ipb/topic/22724-help-with-windows-installer/#findComment-273852 Share on other sites More sharing options...
jared Posted June 13, 2008 CID Share Posted June 13, 2008 Argh! If I would have been a little faster, I could have told you to look through the policy editor and find where that was disabled at. Oh well! Link to comment https://testmy.net/ipb/topic/22724-help-with-windows-installer/#findComment-273864 Share on other sites More sharing options...
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