kokonoe Posted October 25, 2008 CID Share Posted October 25, 2008 Hello, I've been having a severe problem for the past few months. I use Cox Cable, if anyone is familiar with it. I'm having incredibly slow download speeds, and the test results here are laughable. The thing is, when I first plug in my modem, my tests come back at around 15 mpbs. So, Pretty good I'd say. However, over the course of 10 minutes it is reduced to less than 1 mpbs. This is the test I just took: :::.. Download Stats ..::: Download Connection is:: 451 Kbps about 0.5 Mbps (tested with 512 kB) Download Speed is:: 55 kB/s Tested From:: https://testmy.net/ (Main) Test Time:: 2008/10/24 - 9:58pm Bottom Line:: 8X faster than 56K 1MB Download in 18.62 sec Tested from a 512 kB file and took 9.309 seconds to complete Download Diagnosis:: May need help : running at only 5.99 % of your hosts average (cox.net) D-Validation Link:: https://testmy.net/stats/id-QB186EK5T User Agent:: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.3) Gecko/2008092417 Firefox/3.0.3 [!] I'm not sure what to do, and when calling them they say they see nothing wrong on their side. Is there anything that could cause a decrease over time? I've ran scans and checks on almost everything. I can't figure this out. Please help. Thank you Quote Link to comment Share on other sites More sharing options...
tommie gorman Posted October 25, 2008 CID Share Posted October 25, 2008 Have you scanned in safe mode also? Welcome to the forum. Quote Link to comment Share on other sites More sharing options...
mudmanc4 Posted October 25, 2008 CID Share Posted October 25, 2008 Have you scanned in safe mode also? Welcome to the forum. I would have to agree, there is something sucking the bandwidth , like Tommie said, do your virus, and bot scanning in safemode, I'm sure you'll find something. Quote Link to comment Share on other sites More sharing options...
kokonoe Posted October 26, 2008 Author CID Share Posted October 26, 2008 Thanks for the suggestions. I went ahead and searched in safemode. I ran my antivirus, and spybot. It didn't pick up anything. Is there any programs I should be using that are more reliable? I'm using Anti Vir for the anti virus. Also, after doing the scans speeds remained for awhile. But the next day, speeds were back down. I don't understand :/ Is there anything else I can try? Quote Link to comment Share on other sites More sharing options...
coknuck Posted October 26, 2008 CID Share Posted October 26, 2008 Have you had Cox out to check the line? Sometimes a bad splitter will do that! Quote Link to comment Share on other sites More sharing options...
kokonoe Posted October 26, 2008 Author CID Share Posted October 26, 2008 I haven't yet, they should be coming out soon. By splitter do you mean a splitter that splits the cable into the modem and then into the tv? Quote Link to comment Share on other sites More sharing options...
coknuck Posted October 26, 2008 CID Share Posted October 26, 2008 Yes! Quote Link to comment Share on other sites More sharing options...
kokonoe Posted October 26, 2008 Author CID Share Posted October 26, 2008 I tried removing that the other day, so it goes straight from the wall to the modem, no luck. Could the issue still be with the line? Quote Link to comment Share on other sites More sharing options...
coknuck Posted October 26, 2008 CID Share Posted October 26, 2008 Anything is possible! Quote Link to comment Share on other sites More sharing options...
kokonoe Posted October 28, 2008 Author CID Share Posted October 28, 2008 Well, they came out today. They said it was a problem with a splitter, as you said, inside the wall. Hopefully the speeds will stay up, I guess time will tell. Thanks for the advice, I really appreciate it! Quote Link to comment Share on other sites More sharing options...
coknuck Posted October 28, 2008 CID Share Posted October 28, 2008 Your Welcome. Quote Link to comment Share on other sites More sharing options...
kokonoe Posted October 29, 2008 Author CID Share Posted October 29, 2008 Diagnosis ^info^: May need help : running at only 3.78 % of your hosts average (cox.net) Ugh, looks like they didn't fix anything. Or maybe there is another problem Quote Link to comment Share on other sites More sharing options...
xs1 Posted October 29, 2008 CID Share Posted October 29, 2008 Try a trace route to testmy.net see what you get. (start > run > cmd > tracert testmy.net > enter ) Quote Link to comment Share on other sites More sharing options...
kokonoe Posted October 29, 2008 Author CID Share Posted October 29, 2008 1 6 ms 6 ms 5 ms 10.33.144.1 2 8 ms 6 ms 6 ms ip68-2-1-77.ph.ph.cox.net [68.2.1.77] 3 8 ms 8 ms 7 ms 70.169.73.25 4 29 ms 30 ms 29 ms dalsbbrj02-ae0.r2.dl.cox.net [68.1.0.143] 5 30 ms 29 ms 29 ms te7-1.dsr01.dllstx3.theplanet.com [70.87.253.2] 6 31 ms 31 ms 29 ms 76.fd.5746.static.theplanet.com [70.87.253.118] 7 38 ms 38 ms 57 ms po1.car06.dllstx6.theplanet.com [12.96.160.8] 8 30 ms 29 ms 29 ms a6.e2.364a.static.theplanet.com [74.54.226.166] That's the most recent one. The first one I got stalled at the third hop twice, and then went through. If that matters at all. Quote Link to comment Share on other sites More sharing options...
coknuck Posted October 29, 2008 CID Share Posted October 29, 2008 Yes it will matter. Don't show the best one unless your bragging. Just let it go, it will just take time and that is probably where your bottle neck is. Quote Link to comment Share on other sites More sharing options...
kokonoe Posted October 29, 2008 Author CID Share Posted October 29, 2008 I accidentally closed the window with the worst score, which is why I didn't paste that one. Anyways, thanks for the help Quote Link to comment Share on other sites More sharing options...
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