U4IASTRM Posted August 12, 2010 CID Share Posted August 12, 2010 Hello everyone! I am on my 2nd pot of coffee here, and decided to finally break down and register. For I need some help with my internet speeds and such. I am a wannabe city boy living near the sticks of SW Kansas. I was a very happy customer of Cox Communications prior to this year. 3 awesome years of literally trouble free internet. Now, 2010 rolls around and the very first week and about every 1-2 months since I have had to call my ISP for a strange intermittent issue. I have learned bits and pieces of how a modem actually works, as well as how the internet works. I am sure I know nothing compared to vault of knowledge that lies within the pages of these forums. I am a fan of World of Warcraft, and similar MMO's. Also play around with friends on XBL occasionally. I use my internet for 80% games, and the rest for wikipedia. Maybe a lil more when new episodes of "Glee" is on Hulu for the wife. Sometimes she makes me watch, it is almost unbearable. Here is my problem...in a nutshell. When the problem begins to show its ugly face my speeds go up and down during peak times. Usually starts at 5pm and ends around 2am CST. I am on the preferred package with Cox. Which amounts to 12mb/4mb when my connection is grand. I will begin to notice my latency in games bounce around a week or so prior to them being reduced to less than dial up speeds. I use Speakeasy, broadband.gov, and of course Testmy to diagnose. Along with tracerts and pings. Right now my speeds range from 4mb-9mb using testmy. My service includes Speedboost. Which I am almost sure affects the speed tests making them appear to be faster than they actually are. Every time I call tech support the techs tell me that all my signals and their pings come out fine. They see no issues. First they always want to do is send a technician out to "fix" the problem. And then proceed to charge me for it. Here is what I have for a computer. I'll reply with a DxDiag if you guys would like to see it. Core 2 Duo 3.0ghz 2GB DDR2 G skill (PC6400) GTX 285 standard clocks. Asus P5Q-Pro Atheros AR8121/AR8113 (latest drivers as of today, no change in speeds) Windows Firewall with exceptions to online games No Router(crapped out) Motorola Surfboard SB5101U My signals as of now. Down S/N ratio 38.3 dB Power level 0.4 dBmV Up Power 42.7 dBmV Thanks for any input. Quote Link to comment Share on other sites More sharing options...
CA3LE Posted August 12, 2010 CID Share Posted August 12, 2010 2nd pot of coffee, nice. I'm a five hour energy guy myself. How do your traceroutes look? Post some if you could, when it's happening and when it's not. Quote Link to comment Share on other sites More sharing options...
U4IASTRM Posted August 12, 2010 Author CID Share Posted August 12, 2010 2nd pot of coffee, nice. I'm a five hour energy guy myself. How do your traceroutes look? Post some if you could, when it's happening and when it's not. I was just on wow getting the best pings I have ever had on the realm. Less than 200ms. Decided it was too good to be true and logged off. I'll post them as soon as it happens. Thanks. Quote Link to comment Share on other sites More sharing options...
planetleomars Posted August 12, 2010 CID Share Posted August 12, 2010 Hello mate! Have a great day! Quote Link to comment Share on other sites More sharing options...
U4IASTRM Posted August 13, 2010 Author CID Share Posted August 13, 2010 The problem has yet to present itself since my posting. WTH?! Quote Link to comment Share on other sites More sharing options...
savana Posted August 28, 2010 CID Share Posted August 28, 2010 I must say that you are actually getting good speed. I am currently on adsl and finding no problem with speeds. Quote Link to comment Share on other sites More sharing options...
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