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"My Logged Results" page is frozen.

Go to solution Solved by missinglincoln,

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You referring to this results page? 





The first few tests (not certain the exact number) are not graphed due to lack of data, after this set number is passed the graph begins to show itself. 


Hello. I cannot see the dates and times on the above image, but the last test that shows up on mine is Tuesday, 23 June, at 8:20:16 PM. I have run several tests since then, but the graph is not being updated. This has not happened in the time I have been a member, until the past three days.

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very odd.


missinglincoln is missing results... the irony.


What happens if you sign out and test?  Please also take a test then click on the share tab and share some of the stuff you see there in this thread.


We'll figure out what's going on.

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Thank you for your response(s)!


Signed out, signed back in, ran test, "My Results" still stuck at 8:20:16 PM Tuesday, 23 June.


Clicked the "Share" tab, and found this.


(Not sure exactly what you need, but here goes.)



http://TestMy.net Version 14
Validation:: https://testmy.net/db/poZcAwkQ
TiP Measurement Summary:: Min 25.98 Mbps | Middle Avg 135.82 Mbps | Max 178.06 Mbps | 22% Variance
TiP Data Points:: 25.98 Mbps, 141.38 Mbps, 178.06 Mbps, 170.04 Mbps, 133.39 Mbps, 128.84 Mbps, 130.62 Mbps, 126.25 Mbps, 134.82 Mbps, 131.53 Mbps, 125.83 Mbps, 124.17 Mbps, 132.45 Mbps, 134.34 Mbps, 128.84 Mbps, 127.96 Mbps, 131.07 Mbps, 129.28 Mbps, 56.26 Mbps
Client Stats:: https://testmy.net/quickstats/missinglincoln https://testmy.net/compID/4361237236
Test Time:: 2015-06-27 18:40:23 Local Time
Client Location:: St. John's, NL CA https://testmy.net/city/st_johns_nl
Target:: Dallas, TX US http://dallas.testmy.net
Client Host:: Bell Aliant https://testmy.net/hoststats/bell_aliant
Compare:: 250% faster than host avg, 570% faster than city avg, 817% faster than country avg, 440% faster than world index
1MB Download in 0.09 Seconds - 1GB Download in ~2 Minutes - 1721X faster than 56K
This test of exactly 51200 kB took 4.356 seconds to complete
User Agent:: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0 [!]

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  • Solution

Update. Here is some weirdness for you.


I upgraded to fibre-optic service a few weeks ago. With my old DSL modem I shut it down or restarted it on a regular basis, thus I was never stuck with a constant IP address.


The new modem does not do that as readily (or as easily)...but yesterday I "released" and "refreshed" my IP address...and...


The graph is showing new test results, again!


I do not know how the two things are connected...but changing my IP address *seems* to have resolved the issue.


Maybe this can help you to figure out what happened...because, if it happened to me, it might well happen to more of your users.


Weirdness, eh?

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Thank you for the update.  I'll have to dig deeper and see why this happened.


I forced the system to give me the same connection ID and I was able to log a result so it's really weird that it wouldn't do it for you.  I can't think of any reason that would happen but I'll keep my eyes peeled and let you know if I find anything.


Glad it's working for you now, thanks for the heads up.


Happy Testing!

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