Wiseguy_ Posted March 20, 2017 CID Share Posted March 20, 2017 Hello all, (First post so apologies if in wrong section or not in correct format) I have an issue with downloads (including testmy.net tests) on my new computer. When I plug my laptop into my router (wired connection) and run a download test on testmy.net, I get a result of: 2.35Mbps (Minimum :: 2.35 Mbps | Middle :: 2.48 Mbps | Maximum :: 3.32 Mbps - my connection is slow so that is right) Middle variance: 15% The test goes up to a 4.6MB size test However, when I plug my new computer in (same cable to same port on router) and run a download test on testmy.net, I get a result of: 40 Kbps Midle variance 199% The test either ends at 256KB or goes to 1.3MB When observing the test bar (blue percentage bar when you run a testmy.net download test), the laptop % increases at the same rate more or less throughout the test.I've tried the same test with my mobile and it performs as per the laptop. When observing the test on the new desktop, it gets to between 40-50% quickly, then hangs for up to 10 secs then slowly or in jumps completes the rest of the test. This mirrors what happens when I try to download something/play games/watch youtube videos etc. (downloads, hangs, resumes, hangs etc.) What I've tried so far: Have updated Mobo bios Have updated ethernet controller drivers Have updated router firmware and reset router Currently running Memtest to see if there are any errors there - So far: 1 pass complete no erors Any suggestions on fixes or alternate diagnostics would be gratefully received. https://testmy.net/compID/744093452813 Quote Link to comment Share on other sites More sharing options...
mudmanc4 Posted March 24, 2017 CID Share Posted March 24, 2017 @Wiseguy_, I would first use a different browser on the new machine, sometimes extensions and addons cause trouble. Quote Link to comment Share on other sites More sharing options...
Wiseguy_ Posted March 26, 2017 Author CID Share Posted March 26, 2017 Hi there, Same issue with different browser (196% middle variance) I have also bought a USB 2.0 to Ethernet adaptor to test if it was the on-board Ethernet adaptor on the PC - Same issue (189% middle variance) I have also cleared CMOS and updated chip set drivers - no change. Quote Link to comment Share on other sites More sharing options...
Pgoodwin1 Posted March 27, 2017 CID Share Posted March 27, 2017 If you have a router that is separate from your modem, try plugging directly into e Ethernet port on the modem Quote Link to comment Share on other sites More sharing options...
Wiseguy_ Posted March 27, 2017 Author CID Share Posted March 27, 2017 Hi all, Thanks for all the suggestions. I performed a fresh install of windows 10 and that seems to have cleared the problem. 2.5Mb steady speed with 18% middle variance now. Cheers Pgoodwin1 and CA3LE 2 Quote Link to comment Share on other sites More sharing options...
TammieJo Posted October 30, 2022 CID Share Posted October 30, 2022 Slow download buffering and video quality bad Quote Link to comment Share on other sites More sharing options...
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