rikkkki Posted June 24, 2005 Author CID Share Posted June 24, 2005 Yes, this new version of XP Pro comes with SP. 2 I will try your link right now :( Edit, Well no luck there. I Quote Link to comment Share on other sites More sharing options...
cak46 Posted June 24, 2005 CID Share Posted June 24, 2005 Is your windows firewall enabled? BTW: That message on IPsec came back with this (Win2000, but probably applicable) Event Message: IPSec policy agent changed: parameter PolicySource: parameter parameter Source Event Log Event ID Event Type Security Security 615 Success Audit Explanation: This event record indicates that a local group account has been created. Wait, my stupid. Your audit policy changed, not a local group creation. DisRegard. ************ I have to go offline now but will be back tomorrow about the same time. Will do some more research tomorrow (Back to work in 6 hours .) Could be a registry entry calling for a driver involved with that program you mentioned(Maybe) Before you reinstall it, try cleaning out dead references in your registry. If you have NortonSystemworks, run the WinDoctor and clean out the dead registry entries (could use one of the other regcleaners, maybe someone has a suggestion on this?) Quote Link to comment Share on other sites More sharing options...
rikkkki Posted June 24, 2005 Author CID Share Posted June 24, 2005 Ya, Windows Firewall is now enabled since I took out McAfee last night. Still got the error, though. I really like McAfee, but I can put it back in anytime.Windows does not have near the amount of tweaks that McAfee does. Trouble is, when I'm running their virus and firewall scan, I have about 8 processes/tasks running at any given time, but I guess that's what it takes :!: :!: Edit; Ya I thought it was getting a little late for you, thanks for hanging out like you did. Somehow I think there is an answer out there that doesn't require reinstalling :!: The dirver problem is something that I don't know anything about. MS is talking like we are supposed to know what the driver is,or what it belongs to. I have PC Rescue and I use it every day to clean out dead reg keys, etc. When I have the choice of cleaning or deleting I read all entries before doing so, but of course there's always the slight chance that maybe I'm getting rid of something I wasn't supposed to :!: I'm quite sure that I did not run PC Rescue on Sat. Until tomorrow :icon_salut: :wave: Quote Link to comment Share on other sites More sharing options...
cholla Posted June 24, 2005 CID Share Posted June 24, 2005 69 RAT & cak46 :I'm still watching you work on this I just don't have anything to add Quote Link to comment Share on other sites More sharing options...
rikkkki Posted June 24, 2005 Author CID Share Posted June 24, 2005 Hey Cholla; thanks for the interest. Somehow I think this can be taken care of without me having to reinstall :!: In some ways, that's too easy!!!!!!!. It won't tell us what causes this and I think we would all like to know, at least for future reference, like the next guy that comes up with the same problem!!!!!!!!!!!!!!!!!!! Quote Link to comment Share on other sites More sharing options...
cak46 Posted June 24, 2005 CID Share Posted June 24, 2005 Ya, Windows Firewall is now enabled since I took out McAfee last night. Still got the error, though. I really like McAfee, but I can put it back in anytime.Windows does not have near the amount of tweaks that McAfee does. Trouble is, when I'm running their virus and firewall scan, I have about 8 processes/tasks running at any given time, but I guess that's what it takes :!: :!: Edit; Ya I thought it was getting a little late for you, thanks for hanging out like you did. Somehow I think there is an answer out there that doesn't require reinstalling :!: The dirver problem is something that I don't know anything about. MS is talking like we are supposed to know what the driver is,or what it belongs to. I have PC Rescue and I use it every day to clean out dead reg keys, etc. When I have the choice of cleaning or deleting I read all entries before doing so, but of course there's always the slight chance that maybe I'm getting rid of something I wasn't supposed to :!: I'm quite sure that I did not run PC Rescue on Sat. Until tomorrow :icon_salut: :wave: No problemo! Get a bit punchy around 10:00 or so because I do this 8 or so hours a day at work too.... You are right! It should not require a format and re-install, only time to find the solution..... I have only had to reformat 2 systems in about 15 years of working with systems both professionally and privately. Also, I agree that MS should at least give you the driver name so that you have something to go on . Microsoft just keeps barrelling along to the next op sys (Longhorn) rollout which inevitably will be heavily bug-ridden, leaving a wake of buggy, mal-programmed, half-completed, massively patched operating systems for the world to endure. (Sorry, a bit of a tirade but MS has a long history of doing this ) I'll try to let it go and "enhance my calm"..... :haha: Here are a number of questions and things to do. Have a few more, but should probably start here. A.) Were the following entries in the Application log or the System log? **************** Details Product: Windows Operating System ID: 26 Source: Application Popup Version: 5.2 Symbolic Name: STATUS_LOG_HARD_ERROR Message: Application popup: %1 : %2 Explanation The program could not load a driver because the program user doesn't have sufficient privileges to access the driver or because the drive is missing or corrupt. User Action To correct this problem: Ensure that the program user has sufficient privileges to access the directory in which the driver is installed. Reinstall the program to restore the driver to the correct location. If these solutions do not work, contact Product Support Services. Version: 5.0 Symbolic Name: status_log_hard_error Message: Unable to Load Device Driver : device driver could not be loaded. Explanation The program could not load a driver because the program user doesn't have sufficient privileges to access the driver or because the drive is missing or corrupt. User Action To correct this problem: Reinstall the program to restore the driver to the correct location. If these solutions do not work, contact Product Support Services. ************* If they were both in one log, look at the other log to see if there is a corrosponding entry. That entry might give us more info on the driver. I can't remember, does it do the "object not found" error in safe mode as well? Hijackthis: 1.) Download and run Hijackthis and post the results (copy results and paste into a post) This will sometimes show if there is a missing file or at least the registry calls. We might see something there. Here is the link: http://www.majorgeeks.com/download3155.html 2.) After doing #1 above, click on the misc tools button and check off "List also minor sections" and "List empty sections" then click on generate startup list. The results will open in notepad. Save it to your desktop and attach it to your next post. 3.) Next, click on open hosts manager and take a peek. Are there any entries there? If there are, are there any that start with an IP address other than 127.0.0.1? If you need additional help with these let me know.... Quite a bit to do , but these will give me a better picture of what is running on your system, what programs, etc. execute at startup, if there are any redirectors in your hosts file, etc. If this is too much crap to do, please let me know and we can try to pare it down a bit. Good luck and will be watching for your posts. Quote Link to comment Share on other sites More sharing options...
rikkkki Posted June 25, 2005 Author CID Share Posted June 25, 2005 Details Product: Windows Operating System ID: 7023 Source: Service Control Manager Version: 5.0 Component: System Event Log Symbolic Name: EVENT_SERVICE_EXIT_FAILED Message: The %1 service terminated with the following error: %2 Quote Link to comment Share on other sites More sharing options...
rikkkki Posted June 25, 2005 Author CID Share Posted June 25, 2005 OK. Here goes cak46. This is the main scan. I'll post the startup with the minor and empty settings in the next post. Oh by the by, the 127.0.0.1 is the only "local host" listed. I thought this was the dreaded "loop around IP?" Logfile of HijackThis v1.99.1 Scan saved at 6:33:48 PM, on 6/24/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:WINDOWSSystem32smss.exe C:WINDOWSsystem32winlogon.exe C:WINDOWSsystem32services.exe C:WINDOWSsystem32lsass.exe C:WINDOWSsystem32svchost.exe C:WINDOWSSystem32svchost.exe C:WINDOWSsystem32LEXBCES.EXE C:WINDOWSsystem32spoolsv.exe C:WINDOWSExplorer.EXE C:PROGRA~1mcafee.comvsomcvsshld.exe C:PROGRA~1mcafee.comagentmcagent.exe c:progra~1mcafee.comvsomcvsescn.exe C:Program FilesLogitechMouseWaresystemem_exec.exe C:WINDOWSSystem32svchost.exe c:PROGRA~1mcafee.comvsomcvsrte.exe C:WINDOWSsystem32svchost.exe c:PROGRA~1mcafee.comvsomcshield.exe C:Program FilesOutlook Expressmsimn.exe C:Program FilesInternet Exploreriexplore.exe C:WINDOWSsystem32mmc.exe C:Program FilesHIJACKhijackthisHijackThis.exe R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://google.com/ R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Window Title = Dave's Search Results O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:Program FilesAdobeAcrobat 7.0ActiveXAcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:PROGRA~1SPYBOT~1SDHelper.dll O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:progra~1mcafee.comvsomcvsshl.dll O4 - HKLM..Run: [VSOCheckTask] "c:PROGRA~1mcafee.comvsomcmnhdlr.exe" /checktask O4 - HKLM..Run: [VirusScan Online] "c:PROGRA~1mcafee.comvsomcvsshld.exe" O4 - HKLM..Run: [MCUpdateExe] C:PROGRA~1mcafee.comagentMcUpdate.exe O4 - HKLM..Run: [MCAgentExe] c:PROGRA~1mcafee.comagentmcagent.exe O4 - HKLM..Run: [Logitech Utility] Logi_MwX.Exe O4 - HKLM..Run: [NvCplDaemon] RUNDLL32.EXE C:WINDOWSsystem32NvCpl.dll,NvStartup O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.5.0_02binnpjpi150_02.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.5.0_02binnpjpi150_02.dll O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB O16 - DPF: {1842B0EE-B597-11D4-8997-00104BD12D94} (iCC Class) - http://www.pcpitstop.com/internet/pcpConnCheck.cab O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/OAS/ActiveX/winrep.cab O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,23/mcgdmgr.cab O23 - Service: Diskeeper - Executive Software International, Inc. - C:Program FilesExecutive SoftwareDiskeeperDkService.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:WINDOWSsystem32LEXBCES.EXE O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:PROGRA~1mcafee.comvsomcshield.exe O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:PROGRA~1McAfee.comAgentmcupdmgr.exe O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:PROGRA~1mcafee.comvsomcvsrte.exe Quote Link to comment Share on other sites More sharing options...
rikkkki Posted June 25, 2005 Author CID Share Posted June 25, 2005 Whew :!: This is alot, with the other stuff. Here goes Edit by RTB: Made the log an attachment. Looks better that way Quote Link to comment Share on other sites More sharing options...
rikkkki Posted June 25, 2005 Author CID Share Posted June 25, 2005 Here's one for ya. I get this everytime I log off for the night. Now, the userenv is not listed in my services, so I can't config it the way they're saying to. Quote Link to comment Share on other sites More sharing options...
cak46 Posted June 26, 2005 CID Share Posted June 26, 2005 O23 - Service: Diskeeper - Executive Software International, Inc. - C:Program FilesExecutive SoftwareDiskeeperDkService.exe Did you reinstall diskkeeper? If not, runhijackthis and delete this entry. Could be a contributer if the file is missing........... Will edit as I go thru stuff. The userenv thing is nothing to get in a twist over. Seen this before. Back to you in a bit....... Edit: Heres another issue, potentially: In the attached log file you did...... StubPath = %systemroot%system32shmgrate.exe OCInstallUserConfigIE See link: http://castlecops.com/s3328-Shmgrate_exe.html Another diskkeeper entry.... Diskeeper: "C:Program FilesExecutive SoftwareDiskeeperDkService.exe" (autostart) Quote Link to comment Share on other sites More sharing options...
rikkkki Posted June 26, 2005 Author CID Share Posted June 26, 2005 Hi cak46: Yes I reinstalled Diskeeper Lite last night. I went to install my full version #9 Pro and it wouldn't work cause it's not for XP Pro :!: So, I had a free copy of lite lying around, soooooooooooooooo, I put it in. Works fine alright for now. Edit:I went to do a manual reg key remove(with the shmgrate.exe) and the keys don't exist :!: Wouldn't that mean that this "cootie" wouldn't run?? Quote Link to comment Share on other sites More sharing options...
cak46 Posted June 26, 2005 CID Share Posted June 26, 2005 Hi cak46: Yes I reinstalled Diskeeper Lite last night. I went to install my full version #9 Pro and it wouldn't work cause it's not for XP Pro :!: So, I had a free copy of lite lying around, soooooooooooooooo, Free is good! Still going thru the large log file. ........ Go into the Services under control panel and set lsass.exe to autostart, then reboot. Probably not it, but......... Are you still running Alcohol? Looks like you have terminal services running.......... (Allows connection from a remote computer, can be disabled) Quote Link to comment Share on other sites More sharing options...
rikkkki Posted June 26, 2005 Author CID Share Posted June 26, 2005 No, but a drink a few beers now and then :haha: :haha: HeHe, little humor there. Note the edit above last post. I will check services now Quote Link to comment Share on other sites More sharing options...
cak46 Posted June 26, 2005 CID Share Posted June 26, 2005 Hi cak46: Yes I reinstalled Diskeeper Lite last night. I went to install my full version #9 Pro and it wouldn't work cause it's not for XP Pro :!: So, I had a free copy of lite lying around, soooooooooooooooo, I put it in. Works fine alright for now. Edit:I went to do a manual reg key remove(with the shmgrate.exe) and the keys don't exist :!: Wouldn't that mean that this "cootie" wouldn't run?? I think it's tied to execution of IE, but am not sure...... Go to my computer, C: drive, windows, then system32. Look to see if the file is listed in there. No, but a drink a few beers now and then :haha: :haha: HeHe, little humor there. Note the edit above last post. I will check services now :haha: Me too. Goin' to get one cause your computer is driving me to it! BTW: Are you running multiple logon id's and are you using the Switch user option with XP? Quote Link to comment Share on other sites More sharing options...
rikkkki Posted June 26, 2005 Author CID Share Posted June 26, 2005 Got rid of teminal services, switched diskeeper to manual and checked out shmgrate in sys 32. It's there and listed as "windows nt user data migration tool" dated 8/4/2004 Well I must not be running multiple logons. I'm not really sure what that ensues. The switch thing I no nothing about. Oh BTW you may want to get an extra case or two Quote Link to comment Share on other sites More sharing options...
cak46 Posted June 26, 2005 CID Share Posted June 26, 2005 With XP, it comes as default to allow multiple logins and the capacity to switch users. This leaves the other user(s) processes running and can bog a system down but allows fast switching of users. Saw that the process for this funtion was running on your machine but since you aren't aware of multiple logons on your machine so just disregard it. (Some spyware/malware will install in individual logon profiles but may not be detected if the profile is password protected). Hey, you';ve made Google: Check out the 6th entry in the search results: http://www.google.com/search?q=lsass.exe+objects&sourceid=mozilla-search&start=0&start=0&ie=utf-8&oe=utf-8&client=firefox-a&rls=org.mozilla:en-US:official Quote Link to comment Share on other sites More sharing options...
rikkkki Posted June 26, 2005 Author CID Share Posted June 26, 2005 Cool :!: Quote Link to comment Share on other sites More sharing options...
cak46 Posted June 26, 2005 CID Share Posted June 26, 2005 Cool :!: I'll post this and then take a look. I checked around a little bit and noticed that I'm the only user in the user profiles section of my computer/properties/advanced/user profiles. It lists my name and that's about it. Oh, the 'type' is local edit; boy you were'nt kidding. That sucker takes you right back to where we are now :!: I wonder how that happened. Hummmmmmmmmm Cyclical :haha: Did you ever check your group membership under users and passwords? Make sure you are in the Administrators group, if you haven't done it already....... edit, edit; I forgot to tell, I finally go a reponse from MS a while ago. It's a new guy and he says "haven't heard a reply from you yet, if you have any other questions, blah blah,,,,,,,,,,,,, Well I turned right around and resent the same message that I sent on the 21st Exclamation Exclamation Exclamation They need to get on the same page in the same book.................. Instills a sense of security in me knowing MS is on top of it................... :haha: Quote Link to comment Share on other sites More sharing options...
rikkkki Posted June 26, 2005 Author CID Share Posted June 26, 2005 In the control panel/user accounts, it shows me only as the Administrator if that's where you mean Quote Link to comment Share on other sites More sharing options...
cak46 Posted June 26, 2005 CID Share Posted June 26, 2005 In the control panel/user accounts, it shows me only as the Administrator if that's where you mean Yup. that's it. Starting to run out of options quickly. It seems to me that lsass is looking for something that either doesn't exist or you don't have access to. By looking at the HJT logs and info, there are no entries that have missing files. You could try changing your membership by adding yourself to the Users group, applying it, then removing it. That might re-write your acl. Are you using a password to logon to your machine and have you changed any permissions settings on any directorys (Folders) on your system? Quote Link to comment Share on other sites More sharing options...
rikkkki Posted June 26, 2005 Author CID Share Posted June 26, 2005 Yup. Quote Link to comment Share on other sites More sharing options...
rikkkki Posted June 26, 2005 Author CID Share Posted June 26, 2005 Edit; no, not using a password. And I don't think I have changed any permission settings that I'm aware of,,,,,,,,,,,,,, I have a strange feeling that it is something that doesn't exist :( Quote Link to comment Share on other sites More sharing options...
cak46 Posted June 26, 2005 CID Share Posted June 26, 2005 I have a strange feeling that it is something that doesn't exist :( Yeah, I think you may be right. Did you try the group membership thing? When you're assigned to a group giving you permissions for "objects", you're given a "key" which you present to the security system (lsass) for access to "objects" (files, directorys(folders), etc.) and it grants or denies access based on your "key". I was thinking maybe your "key" got messed up since it's stored as a file on your computer. Quote Link to comment Share on other sites More sharing options...
rikkkki Posted June 26, 2005 Author CID Share Posted June 26, 2005 Yeah, I think you may be right. Quote Link to comment Share on other sites More sharing options...
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