i wouldnt worry eather hes not ging to be able to crack a password.
But any password can be broken some just take longer then others. Thats why i chage my password every wednesday.
if they really did that they the broke the law, and then installed some peace of spyware on his computer to have a index of his hard drive sent to them. I would be posting this all over the internet becuse that is not right.
well this sounds like a classic cable scenario were your cable line has gotten over loaded and rogers has not provided more bandwidth it to balance it out. Post a speed test please. and have you also done spyware/virus scans.