Buckeyes69 Posted February 25, 2007 CID Share Posted February 25, 2007 I want to know if I'm on a crappy sat. My download speeds seem to always suck and I don't have the patience for phone support. Virus & Spyware free, PC is plenty fast. Quote Link to comment Share on other sites More sharing options...
Aggr3 Posted February 25, 2007 CID Share Posted February 25, 2007 I don't have a 7000....but in your sat control panel...under system info...looks like this.. Satellite Transmit Path: Satellite Outroute: Primary Longitude: 117 West Receive Frequency: 1230 MHz Receive Symbol Rate: 30 Msps Receive Polarization: Vertical Transmit Polarization: Horizontal 22KHz Tone: Off Longitude: 117 West is the sat id Quote Link to comment Share on other sites More sharing options...
Buckeyes69 Posted February 26, 2007 Author CID Share Posted February 26, 2007 Is this a decent bird? Transmit Path: Satellite Outroute: Primary Longitude: 89 West Receive Frequency: 1330 MHz Receive Symbol Rate: 30 Msps Receive Polarization: Vertical Transmit Polarization: Horizontal 22KHz Tone: Off Quote Link to comment Share on other sites More sharing options...
Aggr3 Posted February 26, 2007 CID Share Posted February 26, 2007 Sorry....I don't have that one in my table.. .....but then again it's a few years old.... Galaxy 11 (91 Quote Link to comment Share on other sites More sharing options...
Aggr3 Posted February 26, 2007 CID Share Posted February 26, 2007 looks like this would be you.... IA-8 at longitude 89 West Quote Link to comment Share on other sites More sharing options...
granpa Posted February 26, 2007 CID Share Posted February 26, 2007 It's IA-8, correct, and all the birds are good or they wouldn't have spent the money to put them up. Have you checked you signal and ACP numbers. This could tell if your dish is not zeroed in the first check for your problem.The 2 areas you need to look fro this are; http://192.168.0.1/ and http://192.168.0.1/fs/advanced/advanced.html (this area has the ACP but if you have rebooted your modem in the past 3 days it will be 0) Quote Link to comment Share on other sites More sharing options...
Bird Fan Posted February 26, 2007 CID Share Posted February 26, 2007 It's IA-8, correct, and all the birds are good or they wouldn't have spent the money to put them up. Sometimes they have problems though. HughesNet isn't the quickest at fixing them either. Quote Link to comment Share on other sites More sharing options...
granpa Posted February 26, 2007 CID Share Posted February 26, 2007 Sometimes they have problems though. HughesNet isn't the quickest at fixing them either. As compared to what other satellite provider? As I remember Hughes has been leasing satellites. I'm curious as to which one is the fastest at fixing and to what type of problem, hardware or software. Quote Link to comment Share on other sites More sharing options...
ghostmaster Posted February 26, 2007 CID Share Posted February 26, 2007 We can help you as long as you provide us with the information we need. However, you might end up having to call Hughes if you need a transponder change. It's a pain in the ass, but you gotta do what you gotta do. Quote Link to comment Share on other sites More sharing options...
Mtnfolk Posted February 26, 2007 CID Share Posted February 26, 2007 We can help you as long as you provide us with the information we need. However, you might end up having to call Hughes if you need a transponder change. It's a pain in the ass, but you gotta do what you gotta do. Transponder change, I have a HN7000S . Advance support will not change my transponder or Freq. and have closed my case. Was told that these download speeds are good during peak hours. Also told me Hughes launched a new Bird 90 days ago and speed will get better. I am on the Pro Plan. Anyone have Hughes corporate office phone? If anyone has any suggestions please post. dw up February 25th, 06:58PM - 239/86 Kbps February 25th, 04:52PM - 182/69 Kbps February 25th, 04:49PM - 196/64 Kbps February 25th, 04:45PM - 106/42 Kbps February 25th, 03:43PM - 49/43 Kbps February 25th, 03:41PM - 102/76 Kbps February 25th, 03:37PM - 169/114 Kbps Quote Link to comment Share on other sites More sharing options...
Bird Fan Posted February 27, 2007 CID Share Posted February 27, 2007 As compared to what other satellite provider? As I remember Hughes has been leasing satellites. I'm curious as to which one is the fastest at fixing and to what type of problem, hardware or software. Where did I compare them to another satellite provider? Why do I need to compare them to another provider? This is about HughesNet and their inability to solve problems, not Wildblue's problems. Hughes is leasing satellites, but that doesn't mean they don't have control at all over them.... Quote Link to comment Share on other sites More sharing options...
tommie gorman Posted February 27, 2007 CID Share Posted February 27, 2007 This is about HughesNet and their inability to solve problems, Of course you have to ask yourself, is it really inability? Probably not. Or cheap laziness? But sat is sat. And WB is a much longer failed story. Quote Link to comment Share on other sites More sharing options...
ghostmaster Posted February 27, 2007 CID Share Posted February 27, 2007 Only on rare occasions does a Satellite actually mess up. Usually, it's the gateway equipment at the NOC that messes up or has errors. Those types of things don't take too long to fix. The problem is you'll have some of those lowly tech support folks there that will just say "yes we have a problem on that satellite and engineering is working on it". If you don't want to hear that as an excuse, then don't ask them if there is a problem with the satellite. As far as control is concerned, I don't think Hughes has much control at all over the actual satellites, other than them being able to call and scream at the company that owns them to fix it. They don't lease the whole bird either, just a number of transponders on the bird. Also, they usually put a recorded message on the tech support line if there is a real problem on one of the satellites. Quote Link to comment Share on other sites More sharing options...
SidV Posted March 1, 2007 CID Share Posted March 1, 2007 Check this page out http://www.n2yo.com/ it will tell you where the birds are at any given time. Man I did know there was so much junk up there... Quote Link to comment Share on other sites More sharing options...
granpa Posted March 1, 2007 CID Share Posted March 1, 2007 Check this page out http://www.n2yo.com/ it will tell you where the birds are at any given time. Man I did know there was so much junk up there... The birds were using for Sat Internet do not orbit the earth, they are in rotation at the same speed as the earth in a precise path. Each is at there their own particular location noted in degrees. Quote Link to comment Share on other sites More sharing options...
tommie gorman Posted March 2, 2007 CID Share Posted March 2, 2007 The birds were using for Sat Internet do not orbit the earth, they are in rotation at the same speed as the earth in a precise path. Each is at there their own particular location noted in degrees. No grandpa, mine is hanging out over china when it gets messed up. Quote Link to comment Share on other sites More sharing options...
granpa Posted March 2, 2007 CID Share Posted March 2, 2007 No grandpa, mine is hanging out over china when it gets messed up. I'm really sorry about that tommie, but we are talkin' bout S-a-t-e-l-l-i-t-e-s, so no matter where yours is hanging out these are up in the sky on Clarke's belt and not under. Quote Link to comment Share on other sites More sharing options...
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