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help about my mac adress of canopy

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i tried climbing in our roof cause i cant access my canopy but i can access it before this month also i wonder what i done wrong. anyway wheres my mac adress here heres all info i got in my canopy

MODEL # 5760SM

PN: 5760SMDD



IC: 109W-5700

i heard if i got my mac adress i just convert it to hex to decimal but i dont know where is my mac adress there pls help thanks

anyway my location is paranaque we have a smart satelite here its just 30-40 meteres away here

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heres what i did. i converted my esn or what they called mac adress from hex to decimal and added 10 in the beggining of it. then i changed my local ip adress to and subnet mask to 255.255.000 and saved it.

i putted my ip adress in my browser but it did not work, i even tried adding and subtracting 5 in the last digit of the adress but still not working,

well im still trying everything i hope i can access it again

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