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"Comcast "Upgrades" are Downgrades"

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Has anybody from Testmy.net have had horrible speeds since the upgrades from Comcast :?::)

Comcast 'Upgrades' are Downgrades

Mystery speed issue plagues cable giant

For the past few weeks, many Comcast customers country-wide eager for promised speed upgrades have instead noted their downstream speeds are actually slower. Comcast techs are claiming that some of the problems are due to older modems in the field, which you can exchange for newer models, according to Comcast. As skeptical users in our forums note, they've achieved higher speeds via Comcast (and even @Home) with those modems, many of which achieve 10Mbps on other networks without issue.

http://www.dslreports.com/shownews/60117

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I recently received my "upgrade" about a week ago and noticed a marginal difference. I upgraded to the "gold tier" ($10 more per month for the 6mb speed) and have noticed my speed ranging from 4.5 - 5.5....and then it will drop down to around 3.5 or so for a few hours. You may want to make sure you are actually receiving the upgrade speed (gold). I called and had it added on but it never went through...called again the next day and the didn't save it to my account. Finally after 3 days my modem finally received the upgraded signal...Comcast=crapcast

I have a "tech" hahahaha coming out next Sat to do a line test. I'm sure the guy will replace to connectors and call it ?fixed". Any idea how you can make Comcast  provide you with a signal booster et al...?

:::.. Download Stats ..:::

Connection is:: 5418 Kbps about 5.4 Mbps (tested with 5983 KB)

Download Speed is:: 661 KB/s

Tested From:: http://www.testmy.net/

Test Time:: Sat Feb 19 2005 15:24:22 GMT-0500 (Eastern Standard Time)

Bottom Line:: 97X faster than 56K 1MB download in 1.55 sec

Diagnosis: Awesome! 20% + : 74.1 % faster than the average for host (comcast.net)

Validation Link:: https://testmy.net/id-UOLDZBWP6

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Well, I called last night and upgraded to the $10 more a month, I should be getting 6 down and 768K up.  My upload speeds are at 700kbps, so I'm very happy about that, but my download speeds ar 2Mbps and sometimes 1Mbps today....  before the upgrade I was always around 3Mbps, no matter what time of the day.

I have a Surfboard SB3100, I'm thinking about getting the SB5100, but I would hate to be a stroke and find out this is not the reason for the speed issues. 

Any suggestions?  :)

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:::.. Download Stats ..:::

Connection is:: 3928 Kbps about 3.9 Mbps (tested with 2992 KB)

Download Speed is:: 480 KB/s

Tested From:: http://www.testmy.net/

Test Time:: Fri Feb 25 2005 08:42:44 GMT-0700 (US Mountain Standard Time)

Bottom Line:: 70X faster than 56K 1MB download in 2.13 sec

Diagnosis: Awesome! 20% + : 27.95 % faster than the average for host (Comcast.net)

Validation Link:: https://testmy.net/id-N6K51ORTB

                          ole.gif

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im at 5.5 Megs right now, i heard from Comcast by the MIddle of 2006 there will be a New Connection which is gonna be 8.0/1.5 Connection im at This Speed now.

:::.. Download Stats ..:::

Connection is:: 5517 Kbps about 5.5 Mbps (tested with 12160 KB)

Download Speed is:: 673 KB/s

Tested From:: http://www.testmy.net/

Test Time:: Tue Mar 8 06:31:10 CST 2005

Bottom Line:: 99X faster than 56K 1MB download in 1.52 sec

Diagnosis: Awesome! 20% + : 76.6 % faster than the average for host (comcast.net)

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im at 5.5 Megs right now, i heard from Comcast by the MIddle of 2006 there will be a New Connection which is gonna be 8.0/1.5 Connection im at This Speed now.

:::.. Download Stats ..:::

Connection is:: 5517 Kbps about 5.5 Mbps (tested with 12160 KB)

Download Speed is:: 673 KB/s

Tested From:: http://www.testmy.net/

Test Time:: Tue Mar 8 06:31:10 CST 2005

Bottom Line:: 99X faster than 56K 1MB download in 1.52 sec

Diagnosis: Awesome! 20% + : 76.6 % faster than the average for host (comcast.net)

Where did you hear about that upgrade?

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:::.. Download Stats ..:::

Connection is:: 4141 Kbps about 4.1 Mbps (tested with 2992 KB)

Download Speed is:: 506 KB/s

Tested From:: http://www.testmy.net/

Test Time:: Thu Mar 10 2005 09:22:08 GMT-0700 (US Mountain Standard Time)

Bottom Line:: 74X faster than 56K 1MB download in 2.02 sec

Diagnosis: Awesome! 20% + : 32.51 % faster than the average for host (comcast.net)

Validation Link:: https://testmy.net/stats/id-V2M9KHDE1

eusa_dance.gif New modem

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Has anybody from Testmy.net have had horrible speeds since the upgrades from Comcast :?::)

I have been through two upgrades with Comcast.  My speeds, initially, were great... better than advertised.  Then a couple of weeks... maybe a month... after the upgrades everything went to hell.  I lost almost 2meg. on the last upgrade to 6meg.  The first couple of weeks I had it I was averaging ~6300 down... then boom... I was around 4300 - 4600 or so.  Of course... Comcast did not see a problem.  What was interesting is it seemed to effect about a third of the Dallas area... so they weren't just picking on me. 

Very frustrating experience... glad to be away from them.

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:::.. Download Stats ..:::

Connection is:: 6115 Kbps about 6.1 Mbps (tested with 5983 kB)

Download Speed is:: 746 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Mon Mar 21 2005 23:07:39 GMT-0600 (Central Standard Time)

Bottom Line:: 109X faster than 56K 1MB download in 1.37 sec

Diagnosis: Awesome! 20% + : 90.2 % faster than the average for host (Comcast.net)

Validation Link:: https://testmy.net/stats/id-UTPV3HGAF

:::.. Upload Stats ..:::

Connection is:: 714 Kbps about 0.7 Mbps (tested with 1013 kB)

Upload Speed is:: 87 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Mon Mar 21 2005 23:08:51 GMT-0600 (Central Standard Time)

Bottom Line:: 13X faster than 56K 1MB upload in 11.77 sec

Diagnosis: Awesome! 20% + : 113.13 % faster than the average for host (Comcast.net)

Validation Link:: https://testmy.net/stats/id-A132U0K5Y

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Keep the "downgrades" coming  :haha:

:::.. Download Stats ..:::

Connection is:: 6256 Kbps about 6.3 Mbps (tested with 12160 kB)

Download Speed is:: 764 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Thu Mar 24 2005 20:32:20 GMT-0500 (Eastern Standard Time)

Bottom Line:: 112X faster than 56K 1MB download in 1.34 sec

Diagnosis: Awesome! 20% + : 94.29 % faster than the average for host (Comcast.net)

Validation Link:: https://testmy.net/stats/id-D83XZIC25

:::.. Upload Stats ..:::

Connection is:: 717 Kbps about 0.7 Mbps (tested with 2992 kB)

Upload Speed is:: 88 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Thu Mar 24 2005 20:35:08 GMT-0500 (Eastern Standard Time)

Bottom Line:: 13X faster than 56K 1MB upload in 11.64 sec

Diagnosis: Awesome! 20% + : 114.03 % faster than the average for host (Comcast.net)

Validation Link:: https://testmy.net/stats/id-XPDO0G794

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I haven't had any probs at all I'm sorry to hear you are but ever since they upgraded my area I've been getting solid numbers. :D

:::.. Download Stats ..:::

Connection is:: 6287 Kbps about 6.3 Mbps (tested with 12160 kB)

Download Speed is:: 767 kB/s

Tested From:: http://www.testmy.net/

Test Time:: Tue Mar 29 2005 17:38:52 GMT-0600 (Central Standard Time)

Bottom Line:: 112X faster than 56K 1MB download in 1.34 sec

Diagnosis: Awesome! 20% + : 92.79 % faster than the average for host (comcast.net)

Validation Link:: https://testmy.net/stats/id-1U40WDZ3Y

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I have been through two upgrades with Comcast.  My speeds, initially, were great... better than advertised.  Then a couple of weeks... maybe a month... after the upgrades everything went to hell.  I lost almost 2meg. on the last upgrade to 6meg.  The first couple of weeks I had it I was averaging ~6300 down... then boom... I was around 4300 - 4600 or so.  Of course... Comcast did not see a problem.  What was interesting is it seemed to effect about a third of the Dallas area... so they weren't just picking on me. 

Very frustrating experience... glad to be away from them.

same case with me,

i have 6mg, it was doing really great for about 2 months and just starting last monday my speeds (download) dropped 2mg  :angry5: . my upload is still doing great. comcast tech came to my house today, didnt find anything wrong with computer, just said it might be my cable modem  :whaa:

told him "ok whatever dude" and last but not least told him "im not getting charge for this right?" he said "no"

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Bensalem, Pa. here. When they announced the upgrade my entire Neighborhood fell into the slow lane! From 6am untill 3pm daily speeds never get above 1 to 2 meg, After 3pm speeds slowly fall to a low of 100kbps to 900kbps!!!!! After midnight speeds begin to increase sometimes spiking above 4 meg but always up and down. They say too many of us are on one node and it will take a month to fix!!!! Why so long when the slow down happend over night????  Forget on-line gaming, email takes long to download for crying out loud.

And I am only half a mile from the "head end" office!!! Thanks for the misery Comcast.

Rick :angry5: :angry5:

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