Very inconsistent speed results

[Tommy Poirier]

hello and thanks in advance for the help!

 

I'm posting mostly due to issues I have with speeds on mt Wii U but it seems to apply to my PC also.

 

I'm having no issues on my PC with d/l speeds or streaming anything HD but when I test using testmy.net, within the same minute, I can get about 20Mb/s but also 5-6 Mb/s. I can try it a bunch of times in a row and can see as low as 3-4Mb or even above 20Mb.

 

Wii U seems worse where I often get 2-3 Mb/s but if I try it  afew times in a row, I can get 12Mb/s once in a while.

 

What is going on here?

 

i can understand Wii U being slower and it would be just fine if at least it was consistent. Much trouble getting Netflix to stream HD. Even on PC it seems to not want to buffer HD even though speed is sufficiant and that the movie itself is loaded way ahead on the progress bar.

 

I'm on WiFi

 

Thanks

[Pgoodwin1]

It's possible that the variation you're seeing is real and normal, although if you're seeing all the way from 4 Mbps to 20 Mbps, that seems a bit much. Try selecting the test file size - go to the Download Test menu and pick say 25 MB for a test file size. Run the test 3-5 times and see if you get more consistent results. You can try it using the test server near you, and the automatic server selection-at the very top of the page.

And pick say 1.5 MB for the Upload test size when you run that one.

Report back with some results

If you still have big variations, you may have an equipment problem inside or outside your house.

[mudmanc4]

Good idea goodwin

 

I've seen the same thing with wireless, sometimes there are other reasons aside limited bandwidth for this, such as 900mhz cordless phones, or wireless camera's, things of this nature. At the same time , the path to the wireless connection may be getting interference from one of the above, there could be limitations or QOS settings in the wireless configuration, that are throttling certain packets or ports. Such as P2P, streaming media, VoIP and gaming port ranges.

[tommie gorman]

I was guessing eletrical interference. 

[Tommy Poirier]

thanks for the replies guys. i will do some more proper testing as you metionned but playing around some more, here is what I found:

And the real kicker is that it seems to do this (probably to a lesser extent) even when pluged directly into the modem, no router involved!

 

I can test a few times in a row and get 21MB/s but then after a while I will get 18 then 14, 11, all the way to 3 (!?). It will pick up again but takes a while.

 

I really need to contact my ISP.

 

What is even weirder is that once I do get a test that says I'm getting 3 MB/s, if I try right away to download a large file, let's say an Nvidia driver (170 Mb or so), I get blazing speeds of over 2 Mb/s. It really seems like the speed depends on what you are asking of the connection. Torrents, although unstable, tend to be very fast most any time.

 

I do have VoIP instead of regular phone so I have no idea if this affects anything. But without the router, VoIP is out of the equation, at least I think...

[Tommy Poirier]

And no, 2 Mb is not a typo, not sarcastic, it actually is really fast even though the test told me 2 seconds eariler that my speed was only 375 Kb/s.

 

With all this though, Netlfix still has a hard time to switch to HD.

 

Does this even make sense that certain things are fast and others are slow? Data is data no?

[Tommy Poirier]

oh man SO tired, switch all "b" for "B" in last 2 posts...

[mudmanc4]

<p><p>You might want to check your dd-wrt settings , you did mention you were running this correct ?</p><p>&nbsp;</p><p>There are a lot of settings in that guy, so many that to understand and properly utilize them all you might need to have a degree ( self taught or not ) !</p><p>&nbsp;</p><p>I might get to the basics and chuck the router for a minute, reboot the modem and connect the machine directly. And only one machine for this test.</p><p>&nbsp;</p><p>Run a traceroute to testmy.net, ping testmy.net ~</p><p>To ping a host...

• Windows Start > Run > type CMD [enter] > from the command prompt type ping google.com and/or ping testmy.net
• Linux / Mac Under Applications/Utilities open 'Terminal' > type ping google.com and/or ping testmy.net

Paste those results here.</p><p>To run a traceroute...

• Windows Start > Run > type CMD [enter] > from the command prompt type tracert google.com and/or tracert testmy.net
• Linux / Mac Under Applications/Utilities open 'Terminal' > type traceroute google.com and/or traceroute testmy.net

Paste those results here.</p><p>&nbsp;</p><p>Then run a few tests, but use the central server only for this test.</p><p>&nbsp;</p><p>First simply run any test that is at least the cap of what you pay for, run this a couple times to see the consistency. Run the upload test as well from the central server , at least the cap of your upload, and run this a couple times to note the consitancy.</p><p>&nbsp;</p><p>Please post the result, either copy/ paste the bbcode or html given after the test. As well as the ping and traceroute.</p><br /><br /><p>Hello forum bug --- ca3le please check html perms on special bbcode </p></p>

Edited January 31, 2013 by CA3LE
The latest IPB has some bugs. They should be resolved soon... When you go to put a ticket in their site it says that the response times are slow because they have so many tickets.

[Tommy Poirier]

Ok, here is what I did last night:

I did a bunch of tests in a row, on laptop, first wired directly to modem and then over WiFi.

25MB test download each time for both.

 

Wired               WiFi

Start
time         18:46               19:07

                                24.1MB/s             19.6MB/s

                                27.8                        3.4

                                27.6                        23.1

                                27.5                        22.8       

                                27.2                        3.2

                                3.4                          22.7       

                                3.4                          3.4

                                24.2                        3.3

                                25                           3.3

                                25.5                        22.3

                                23.6                        3.2

                             3.2                             22.7

                             3.3                             21.1

                             19.8                           3.0

                             18.3                           21.7

                             3.4                             22.9

 

End time             18:55                         19:18

 

sorry for format

 

So can anyone make nay sense of this???

[mudmanc4]

The results are far too constant to be an anomaly. You are being throttled at some point, or limited in one way or another for whatever reason yet unknown.

 

Please goto the download test page > https://testmy.net/download < , look in the header and insure the central server is selected.

 

Run a few tests from this server please.

[Tommy Poirier]

Will do but I've experienced the same thing on all servers before. I've tried automatic, central and all do the same thing. This is just the first time I tested it so extensively. I'm calling ISP tech support as soon as I get home.

[mudmanc4]

Understood. I'm simply curious to see several tests from the central server which will certainly prove interesting results, which i do not think will reflect your latest / previous results.

[Tommy Poirier]

I'm in Toronto and I am getting terrible results with the central server. Completely different from my first series of tests. Did not hit 20Mb/s once.

  I put a trouble call trough my ISP and i will wait to see what they can fiddle with before doing more tests.

 

i still don't get it though. I want to believe that testing here is accurate but it makes no sense. As soon as I get a terrible result back, let's say 3Mb/s, I proceed to imediately download a real file, either using IE9 or using torrents and I ALWAYS get over 1 MB/s downloads and even often up to 2MB/s.

 

If the testing is accurate, how do I get these real world download speeds?

 

Problem I am having is with streaming HD videos but not dowloading files.

[TriRan]

I'm in Toronto and I am getting terrible results with the central server. Completely different from my first series of tests. Did not hit 20Mb/s once.

  I put a trouble call trough my ISP and i will wait to see what they can fiddle with before doing more tests.

 

i still don't get it though. I want to believe that testing here is accurate but it makes no sense. As soon as I get a terrible result back, let's say 3Mb/s, I proceed to imediately download a real file, either using IE9 or using torrents and I ALWAYS get over 1 MB/s downloads and even often up to 2MB/s.

 

If the testing is accurate, how do I get these real world download speeds?

 

Problem I am having is with streaming HD videos but not dowloading files.

 

reason probably is the files are being served from servers within the states and your internet connections route to those streaming sites obviously passes through the same trouble nodes as your connection to the TMN server's the main reason we say real world download speeds is because TMN is hosted in the same datacenter as a majority of websites out there are the network TMN is on is state of the art and if it were having issues more people then just a few isolated people would be seeing it

 

have you tried a traceroute to central.testmy.net ? it might show the bad node along the route

 

you can do this by clicking start > typing cmd in the search box (on windows 7) or clicking run (on windows XP) and typing cmd in then type ' tracert central.testmy.net ' without the quotation marks

 

once that is done paste the results here 

[Tommy Poirier]

Tracing route to central.testmy.net [75.126.77.87]
over a maximum of 30 hops:

  1    <1 ms    <1 ms     2 ms  192.168.15.1
  2     8 ms     8 ms     9 ms  10.110.215.129
  3    13 ms    11 ms    14 ms  69.63.254.253
  4    10 ms     9 ms     8 ms  gw-mcnicol-to-ipr01.distributel.net [209.195.70.
162]
  5    11 ms    10 ms    11 ms  ae2-1402.ipr02.distributel.net [206.80.244.89]
  6    14 ms    14 ms    11 ms  ae0-709.tor10.ip4.tinet.net [216.221.159.49]
  7    22 ms    24 ms    25 ms  xe-0-0-0.chi12.ip4.tinet.net [89.149.187.82]
  8    39 ms    39 ms    41 ms  chi-bb1-link.telia.net [213.248.82.249]
  9    37 ms    38 ms    47 ms  chi-eqx-i1-link.telia.net [80.91.246.169]
 10    37 ms    36 ms    40 ms  xe-0-0-0.bbr02.eq01.chi01.networklayer.com [213.
248.66.182]
 11    38 ms    38 ms    38 ms  ae7.bbr01.eq01.chi01.networklayer.com [173.192.1
8.170]
 12    47 ms    47 ms    48 ms  ae20.bbr01.eq01.dal03.networklayer.com [173.192.
18.136]
 13    77 ms    71 ms    48 ms  ae5.dar01.sr01.dal05.networklayer.com [173.192.1
8.215]
 14   107 ms    49 ms    49 ms  po1.fcr04.sr03.dal05.networklayer.com [173.192.1
18.149]
 15    50 ms    48 ms    48 ms  75.126.77.87-static.reverse.softlayer.com [75.12
6.77.87]

Trace complete.

C:\Users\Tom>

[TriRan]

wow that is a very respectable trace from canada to the southern states try a couple more traces one after another and see if hop 14 is where your issue is at jump to 107 from 49 is a pretty big leap and could be where the stuttering is coming from

[mudmanc4]

Ha! So they finally did get the DNS moved over , nice !