hickyboy Posted May 17, 2005 CID Share Posted May 17, 2005 Im not sure were to post this so ill try here Ive just had broadband installed 1meg so it says it runs worse then a 56k modam web pages get stuck some times they wont even load up i even have to reset my pc. i use other programes like phtotshop and the internet stops completle some with games and stuff. Downloads are terrible slow i get better out of my 56k modam. I have tried reinstalling my pc using windownxp i have reinstalled the internet following the cd that broadband gave me and still it is slow. Every think other then the internete seems fine. Can any one help me plz? Quote Link to comment Share on other sites More sharing options...
dn0 Posted May 18, 2005 CID Share Posted May 18, 2005 Welcome to the forum, hickyboy First, it sounds like you have a bigger problem than slow broadband. Even if there's a problem with your service, it should not lock up your PC. How about some more info, who is your service provider, and what level of service (speed) do you subscribe to? Also, read this: https://testmy.net/forum/t-2097 And one more, go to your command prompt: - type "pathping testmy.net" - wait a few minutes for the test to complete - then post your results back here This might give us a little more info to go on. Quote Link to comment Share on other sites More sharing options...
hickyboy Posted May 18, 2005 Author CID Share Posted May 18, 2005 thanks dn0 for re i did the speed test on this site here it is :::.. Download Stats ..::: Connection is:: 21 Kbps about 0 Mbps (tested with 1013 kB) Download Speed is:: 3 kB/s Tested From:: https://testmy.net/ (main) Test Time:: Tue May 17 16:46:15 PDT 2005 Bottom Line:: 0X faster than 56K 1MB download in 341.33 sec Diagnosis: May need help : running at only 1.44 % of your hosts average (co.uk) Validation Link:: https://testmy.net/stats/id-YRPI74WS9 my service provider is telewest broadband thats in england uk go to your command prompt were is this??????? Quote Link to comment Share on other sites More sharing options...
hickyboy Posted May 18, 2005 Author CID Share Posted May 18, 2005 My internet connection speed is 1MB nearly 20x faster well its supose to be. Quote Link to comment Share on other sites More sharing options...
cak46 Posted May 18, 2005 CID Share Posted May 18, 2005 thanks dn0 for re i did the speed test on this site here it is :::.. Download Stats ..::: Connection is:: 21 Kbps about 0 Mbps (tested with 1013 kB) Download Speed is:: 3 kB/s Tested From:: https://testmy.net/ (main) Test Time:: Tue May 17 16:46:15 PDT 2005 Bottom Line:: 0X faster than 56K 1MB download in 341.33 sec Diagnosis: May need help : running at only 1.44 % of your hosts average (co.uk) Validation Link:: https://testmy.net/stats/id-YRPI74WS9 my service provider is telewest broadband thats in england uk go to your command prompt were is this??????? I gotta go, but got to Start>Run then type in "cmd" without the quotes then hit the enter key Quote Link to comment Share on other sites More sharing options...
hickyboy Posted May 18, 2005 Author CID Share Posted May 18, 2005 well i did that and heres what it syas i hop its what you guys mean. Tracing route to testmy.net [67.18.179.85] over a maximum of 30 hops: 0 r-bugv17iq5rwl6 [82.36.36.113] 1 10.63.128.1 2 * * gsr01-sm.blueyonder.co.uk [62.30.193.129] 3 172.18.14.62 4 tele2-witt-pos.telewest.net [194.117.136.18] 5 * 194.117.136.173 6 194.117.148.163 7 so-5-3-0.cr1.lhr3.uk.above.net [208.184.231.178] 8 so-7-0-0.cr1.dca2.us.above.net [64.125.31.186] 9 so-0-0-0.cr2.dca2.us.above.net [64.125.29.122] 10 * * so-3-2-0.cr2.dfw2.us.above.net [64.125.28.205] 11 216.200.6.237.theplanet.com [216.200.6.237] 12 dist-vlan31.dsr3-2.dllstx3.theplanet.com [70.85.127.30] 13 dist-vlan-42.dsr2-2.dllstx4.theplanet.com [70.85.127.91] 14 gig1-0-1.tp-car9-1.dllstx4.theplanet.com [67.18.116.69] 15 * 85.67-18-179.reverse.theplanet.com [67.18.179.85] Quote Link to comment Share on other sites More sharing options...
dn0 Posted May 18, 2005 CID Share Posted May 18, 2005 Actually, you need to wait for the thing to finish. It will say "computing statistics for xxx seconds". Wait for that to finish, and then mark it, copy, and paste it here. It will look like this stuff below: Microsoft Windows XP [Version 5.1.2600] © Copyright 1985-2001 Microsoft Corp. Tracing route to testmy.net [67.18.179.85] over a maximum of 30 hops: 1 192.168.2.1 2 10.100.192.1 3 68.13.8.177 4 68.13.8.17 5 mtc1dsrc02-gew0304.rd.om.cox.net [68.13.14.17] 6 mtc1bbrc02-pos0101.rd.om.cox.net [68.1.0.126] 7 CHGOBBRJ01-so200.R2.ch.cox.net [68.1.0.46] 8 68.105.30.210 9 so-1-0-0.cr2.ord2.us.above.net [64.125.30.142] 10 so-2-1-0.cr2.dfw2.us.above.net [64.125.30.253] 11 216.200.6.237.theplanet.com [216.200.6.237] 12 dist-vlan31.dsr3-2.dllstx3.theplanet.com [70.85.127.30] 13 dist-vlan-42.dsr2-2.dllstx4.theplanet.com [70.85.127.91] 14 gig1-0-1.tp-car9-1.dllstx4.theplanet.com [67.18.116.69] 15 85.67-18-179.reverse.theplanet.com [67.18.179.85] Computing statistics for 375 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0/ 100 = 0% | 1 2ms 0/ 100 = 0% 0/ 100 = 0% 192.168.2.1 0/ 100 = 0% | 2 17ms 0/ 100 = 0% 0/ 100 = 0% 10.100.192.1 0/ 100 = 0% | 3 15ms 1/ 100 = 1% 1/ 100 = 1% 68.13.8.177 0/ 100 = 0% | 4 15ms 0/ 100 = 0% 0/ 100 = 0% 68.13.8.17 0/ 100 = 0% | 5 17ms 1/ 100 = 1% 1/ 100 = 1% mtc1dsrc02-gew0304.rd.om.cox.net [68.13.14.17] 0/ 100 = 0% | 6 18ms 0/ 100 = 0% 0/ 100 = 0% mtc1bbrc02-pos0101.rd.om.cox.net [68.1.0.126] 0/ 100 = 0% | 7 33ms 0/ 100 = 0% 0/ 100 = 0% CHGOBBRJ01-so200.R2.ch.cox.net [68.1.0.46] 0/ 100 = 0% | 8 32ms 0/ 100 = 0% 0/ 100 = 0% 68.105.30.210 0/ 100 = 0% | 9 32ms 0/ 100 = 0% 0/ 100 = 0% so-1-0-0.cr2.ord2.us.above.net [64.125.30.142] 0/ 100 = 0% | 10 58ms 0/ 100 = 0% 0/ 100 = 0% so-2-1-0.cr2.dfw2.us.above.net [64.125.30.253] 0/ 100 = 0% | 11 59ms 0/ 100 = 0% 0/ 100 = 0% 216.200.6.237.theplanet.com [216.200.6.237] 0/ 100 = 0% | 12 --- 100/ 100 =100% 100/ 100 =100% dist-vlan31.dsr3-2.dllstx3.theplanet.com [70.85.127.30 ] 0/ 100 = 0% | 13 --- 100/ 100 =100% 100/ 100 =100% dist-vlan-42.dsr2-2.dllstx4.theplanet.com [70.85.127.9 1] 0/ 100 = 0% | 14 60ms 0/ 100 = 0% 0/ 100 = 0% gig1-0-1.tp-car9-1.dllstx4.theplanet.com [67.18.116.69 ] 0/ 100 = 0% | 15 57ms 0/ 100 = 0% 0/ 100 = 0% 85.67-18-179.reverse.theplanet.com [67.18.179.85] Quote Link to comment Share on other sites More sharing options...
hickyboy Posted May 18, 2005 Author CID Share Posted May 18, 2005 i did it here is what it come up with Computing statistics for 375 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 r-bugv17iq5rwl6 [82.36.36.113] 15/ 100 = 15% | 1 1130ms 15/ 100 = 15% 0/ 100 = 0% 10.63.128.1 2/ 100 = 2% | 2 1148ms 20/ 100 = 20% 3/ 100 = 3% gsr01-sm.blueyonder.co.uk [62.30.1 93.129] 0/ 100 = 0% | 3 1144ms 24/ 100 = 24% 7/ 100 = 7% 172.18.14.62 0/ 100 = 0% | 4 1146ms 38/ 100 = 38% 21/ 100 = 21% tele2-witt-pos.telewest.net [194.1 17.136.18] 0/ 100 = 0% | 5 1157ms 41/ 100 = 41% 24/ 100 = 24% 194.117.136.173 0/ 100 = 0% | 6 1131ms 30/ 100 = 30% 13/ 100 = 13% 194.117.148.163 0/ 100 = 0% | 7 1149ms 21/ 100 = 21% 4/ 100 = 4% so-5-3-0.cr1.lhr3.uk.above.net [20 8.184.231.178] 0/ 100 = 0% | 8 1220ms 24/ 100 = 24% 7/ 100 = 7% so-7-0-0.cr1.dca2.us.above.net [64 .125.31.186] 0/ 100 = 0% | 9 1219ms 37/ 100 = 37% 20/ 100 = 20% so-0-0-0.cr2.dca2.us.above.net [64 .125.29.122] 0/ 100 = 0% | 10 1246ms 39/ 100 = 39% 22/ 100 = 22% so-3-2-0.cr2.dfw2.us.above.net [64 .125.28.205] 0/ 100 = 0% | 11 1242ms 17/ 100 = 17% 0/ 100 = 0% 216.200.6.237.theplanet.com [216.2 00.6.237] 23/ 100 = 23% | 12 --- 100/ 100 =100% 60/ 100 = 60% dist-vlan32.dsr3-2.dllstx3.theplan et.com [70.85.127.62] 0/ 100 = 0% | 13 --- 100/ 100 =100% 60/ 100 = 60% dist-vlan-42.dsr2-2.dllstx4.thepla net.com [70.85.127.91] 0/ 100 = 0% | 14 --- 100/ 100 =100% 60/ 100 = 60% gig1-0-1.tp-car9-1.dllstx4.theplan et.com [67.18.116.69] 0/ 100 = 0% | 15 1236ms 40/ 100 = 40% 0/ 100 = 0% 85.67-18-179.reverse.theplanet.com [67.18.179.85] Trace complete. Quote Link to comment Share on other sites More sharing options...
FallowEarth Posted May 18, 2005 CID Share Posted May 18, 2005 I know it was already posted by Dn0, but be sure to go here https://testmy.net/forum/t-2097and follow all the steps....it is your one stop fix. Quote Link to comment Share on other sites More sharing options...
hickyboy Posted May 18, 2005 Author CID Share Posted May 18, 2005 FallowEarth ive been to that page and it says stuff like ive got a virus or some think. could you plz tell me what programe i need to download from that page if it was a virus also if it is not a virus and i did download the it and run it will it damage my pc????? Quote Link to comment Share on other sites More sharing options...
FallowEarth Posted May 18, 2005 CID Share Posted May 18, 2005 I just checked the link and it should be ok...its definitely not a virus If you want to do an online virus scan you can go here: http://www3.ca.com/securityadvisor/virusinfo/scan.aspx Quote Link to comment Share on other sites More sharing options...
hickyboy Posted May 18, 2005 Author CID Share Posted May 18, 2005 My blueyonder Instant Support Tool does not work also things on desktop get stuck and stop working. Is it my pc???? Quote Link to comment Share on other sites More sharing options...
FallowEarth Posted May 18, 2005 CID Share Posted May 18, 2005 Reboot, run AV and spyware...then get back Quote Link to comment Share on other sites More sharing options...
coknuck Posted May 18, 2005 CID Share Posted May 18, 2005 Is this good or bad don't know how to read it Tracing route to testmy.net [67.18.179.85] over a maximum of 30 hops: 0 insightbb.com [12.223.70.157] 1 10.11.64.1 2 12-220-6-145.client.insightBB.com [12.220.6.145] 3 12-220-1-162.client.insightBB.com [12.220.1.162] 4 12-220-1-218.client.insightBB.com [12.220.1.218] 5 12-220-0-42.client.insightBB.com [12.220.0.42] 6 gbr5-p40.sl9mo.ip.att.net [12.123.25.26] 7 tbr2-p013501.sl9mo.ip.att.net [12.122.11.121] 8 tbr2-cl6.dlstx.ip.att.net [12.122.10.90] 9 gar1-p370.dlrtx.ip.att.net [12.123.196.97] 10 12.119.136.14 11 dist-vlan31.dsr3-1.dllstx3.theplanet.com [70.85.127.29] 12 dist-vlan-42.dsr2-2.dllstx4.theplanet.com [70.85.127.91] 13 gig1-0-2.tp-car9-1.dllstx4.theplanet.com [67.18.116.85] 14 85.67-18-179.reverse.theplanet.com [67.18.179.85] Computing statistics for 350 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 .insightbb.com [12. 223.70.157] 0/ 100 = 0% | 1 9ms 0/ 100 = 0% 0/ 100 = 0% 10.11.64.1 0/ 100 = 0% | 2 8ms 0/ 100 = 0% 0/ 100 = 0% 12-220-6-145.client.insightBB.com [12.220.6.145] 0/ 100 = 0% | 3 11ms 0/ 100 = 0% 0/ 100 = 0% 12-220-1-162.client.insightBB.com [12.220.1.162] 0/ 100 = 0% | 4 11ms 0/ 100 = 0% 0/ 100 = 0% 12-220-1-218.client.insightBB.com [12.220.1.218] 0/ 100 = 0% | 5 18ms 0/ 100 = 0% 0/ 100 = 0% 12-220-0-42.client.insightBB.com [ 12.220.0.42] 0/ 100 = 0% | 6 20ms 0/ 100 = 0% 0/ 100 = 0% gbr5-p40.sl9mo.ip.att.net [12.123. 25.26] 0/ 100 = 0% | 7 18ms 0/ 100 = 0% 0/ 100 = 0% tbr2-p013501.sl9mo.ip.att.net [12. 122.11.121] 0/ 100 = 0% | 8 32ms 0/ 100 = 0% 0/ 100 = 0% tbr2-cl6.dlstx.ip.att.net [12.122. 10.90] 0/ 100 = 0% | 9 34ms 0/ 100 = 0% 0/ 100 = 0% gar1-p370.dlrtx.ip.att.net [12.123 .196.97] 0/ 100 = 0% | 10 33ms 64/ 100 = 64% 64/ 100 = 64% 12.119.136.14 0/ 100 = 0% | 11 --- 100/ 100 =100% 100/ 100 =100% dist-vlan31.dsr3-1.dllstx3.theplan et.com [70.85.127.29] 0/ 100 = 0% | 12 --- 100/ 100 =100% 100/ 100 =100% dist-vlan-42.dsr2-2.dllstx4.thepla net.com [70.85.127.91] 0/ 100 = 0% | 13 38ms 0/ 100 = 0% 0/ 100 = 0% gig1-0-2.tp-car9-1.dllstx4.theplan et.com [67.18.116.85] 0/ 100 = 0% | 14 34ms 0/ 100 = 0% 0/ 100 = 0% 85.67-18-179.reverse.theplanet.com [67.18.179.85] Trace complete. Quote Link to comment Share on other sites More sharing options...
VanBuren Posted May 18, 2005 CID Share Posted May 18, 2005 Is this good or bad don't know how to read it Tracing route to testmy.net [67.18.179.85] over a maximum of 30 hops: 0 insightbb.com [12.223.70.157] 1 10.11.64.1 2 12-220-6-145.client.insightBB.com [12.220.6.145] 3 12-220-1-162.client.insightBB.com [12.220.1.162] 4 12-220-1-218.client.insightBB.com [12.220.1.218] 5 12-220-0-42.client.insightBB.com [12.220.0.42] 6 GBr5-p40.sl9mo.ip.att.net [12.123.25.26] 7 tbr2-p013501.sl9mo.ip.att.net [12.122.11.121] 8 tbr2-cl6.dlstx.ip.att.net [12.122.10.90] 9 gar1-p370.dlrtx.ip.att.net [12.123.196.97] 10 12.119.136.14 11 dist-vlan31.dsr3-1.dllstx3.theplanet.com [70.85.127.29] 12 dist-vlan-42.dsr2-2.dllstx4.theplanet.com [70.85.127.91] 13 gig1-0-2.tp-car9-1.dllstx4.theplanet.com [67.18.116.85] 14 85.67-18-179.reverse.theplanet.com [67.18.179.85] Computing statistics for 350 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 .insightbb.com [12. 223.70.157] 0/ 100 = 0% | 1 9ms 0/ 100 = 0% 0/ 100 = 0% 10.11.64.1 0/ 100 = 0% | 2 8ms 0/ 100 = 0% 0/ 100 = 0% 12-220-6-145.client.insightBB.com [12.220.6.145] 0/ 100 = 0% | 3 11ms 0/ 100 = 0% 0/ 100 = 0% 12-220-1-162.client.insightBB.com [12.220.1.162] 0/ 100 = 0% | 4 11ms 0/ 100 = 0% 0/ 100 = 0% 12-220-1-218.client.insightBB.com [12.220.1.218] 0/ 100 = 0% | 5 18ms 0/ 100 = 0% 0/ 100 = 0% 12-220-0-42.client.insightBB.com [ 12.220.0.42] 0/ 100 = 0% | 6 20ms 0/ 100 = 0% 0/ 100 = 0% GBr5-p40.sl9mo.ip.att.net [12.123. 25.26] 0/ 100 = 0% | 7 18ms 0/ 100 = 0% 0/ 100 = 0% tbr2-p013501.sl9mo.ip.att.net [12. 122.11.121] 0/ 100 = 0% | 8 32ms 0/ 100 = 0% 0/ 100 = 0% tbr2-cl6.dlstx.ip.att.net [12.122. 10.90] 0/ 100 = 0% | 9 34ms 0/ 100 = 0% 0/ 100 = 0% gar1-p370.dlrtx.ip.att.net [12.123 .196.97] 0/ 100 = 0% | 10 33ms 64/ 100 = 64% 64/ 100 = 64% 12.119.136.14 0/ 100 = 0% | 11 --- 100/ 100 =100% 100/ 100 =100% dist-vlan31.dsr3-1.dllstx3.theplan et.com [70.85.127.29] 0/ 100 = 0% | 12 --- 100/ 100 =100% 100/ 100 =100% dist-vlan-42.dsr2-2.dllstx4.thepla net.com [70.85.127.91] 0/ 100 = 0% | 13 38ms 0/ 100 = 0% 0/ 100 = 0% gig1-0-2.tp-car9-1.dllstx4.theplan et.com [67.18.116.85] 0/ 100 = 0% | 14 34ms 0/ 100 = 0% 0/ 100 = 0% 85.67-18-179.reverse.theplanet.com [67.18.179.85] Trace complete. that looks good, that node with 64% loss presumably has de prioritized ICMP traffic aslong as you get nice speed on that route its not a issue VanBuren Quote Link to comment Share on other sites More sharing options...
coknuck Posted May 18, 2005 CID Share Posted May 18, 2005 VanBuren, Thank you for your responce. Quote Link to comment Share on other sites More sharing options...
hickyboy Posted May 18, 2005 Author CID Share Posted May 18, 2005 well it is a virus here it is optimize.exe Win32.Dyfuca.A infected C:Program FilesInternet Optimizer TFTP3276 Win32.Rbot.CJR infected C:WINDOWSsystem32 TFTP3872 Win32.Rbot.CJR infected C:WINDOWSsystem32 at the start i deleted the files and every think run fast but 1min later it went slow again so i re did the AV test and its infected again its says its the trojan virus or some think any way were can i download the patch for this? Quote Link to comment Share on other sites More sharing options...
xyther4523 Posted May 18, 2005 CID Share Posted May 18, 2005 looks like you got owned by the aging rbot just remove tha reg keys for it or kill the proc. then go to windowssystem32 and DEL it and it wont run again Quote Link to comment Share on other sites More sharing options...
hickyboy Posted May 18, 2005 Author CID Share Posted May 18, 2005 what is reg keys and were is the windowssystem32??/ Thanks Xyther4523 it owns me when it comes to online. Quote Link to comment Share on other sites More sharing options...
joss Posted May 19, 2005 CID Share Posted May 19, 2005 I m new at this forum... I m from bangladesh.. i m using cable connection and i m getting 30-40KBps dl speed. any can help me or tell me some tricks to upgrade my speed? Quote Link to comment Share on other sites More sharing options...
php Posted May 20, 2005 CID Share Posted May 20, 2005 welcome to the forum joss read here... https://testmy.net/topic-2097 Quote Link to comment Share on other sites More sharing options...
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