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Just a FYI, I have done this same thing more times then Anyone ever should have to ( tell the ISP their "Speedtest Site" Sucks @#$. I have argued with technicians until I was about 1 straw away from a homicide case with me as the only person of interest, I get the same thing each time that this site (Testmy.net) is incorrect and their site is correct, Finally I figured the way to shut them down at the first letter of their sentence of BS and Lies. Thanks to Testmy.net I have a immense amount of test history data. I can pull data from quite awhile back ( sorry I do not know exactly how long) and I can then say I don't give a rats @#$ what they recommend or think is the accurate test site I can show I was getting this speed at this date and This speed at this date and then for no reason I had this issue say when my modem went south and was allowing me (back at date of story) 20 Mbps Down and like 700Kbps up when it should of been 5 Mbps up. Which in reality really messes with your down as you cannot reply as fast as you shoudl so everything is delayed longer. I personally hate dealing with any Tech from any ISP as they have tried to blame anything and everything for the issue other then their own system or hardware. I have been told maybe my computer is outdated back in 2011 when I just purchased the ROG ASUS G73-SW it was the Top of teh top at that time. They have blamed my internal house coaxial ( Big mistake before looking into my account) I had the Extra fee in case of issues that they would replace wiring free so I made them replace every last inch and every splitter etc. If I remember correctly ( which lately is really a stretch remembering who I am and why I am here) If you can achieve 90% of the paid for speed I believe they consider that awesome, Maybe it has changed since speeds have went up so much last few years but I think personally 95% or greater should be what we are entitled to. I mean if I purchased a race motor and it was stated to produce say 1000HP and 750 Ft/Lb torque and when I did a dyno on it I was only getting 900 HP and 675 Ft/Lb of torque I woudl be highly Upset. Anyway just thought I woudl share my 2 cents or as long as this was I guess 11 cents worth