Hepick

Is this reason enough to complain to my ISP....

2 posts in this topic

I have Frontier Communications HSI. My plan is for up to 24Mbps which costs 54.99 monthly.  This doesn't include other charges ,fees surcharges or tax. My dowload speed was 4.1Mbps. Not the slowest result but definitely not the fastest. I have brought this to their attention before a number of times and nothing has changed. They wrote up trouble tickets but no one has ever came to my home and yet I have stayed home to wait for them to show up. I have been more than patient. What would anyone suggest??

Share this post


Link to post
Share on other sites

Try escalating the problem there. Tell them you want to speak to a supervisor. Stay polite, even though you're not feeling friendly about it. Be persistent.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!


Register a new account

Sign in

Already have an account? Sign in here.


Sign In Now