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I would like to see added to testmy another field with averages also, for keeping latency information. IMHO this could help folks figure what system is best for gaming, using VPN over, etc. Personally I am currently on WildBlue.net (cable install was quoted at $25,000US and DSL over $100,000US --- not in my budget!). The download speed is pretty good, the upload is pretty bad and the latency is horrible. The latency precludes us from using IPphone technology (no caller ID in this area even on land lines - BellSouth/now AT&T, at least how ours is implemented, is pretty bad - even modems cannot work at over 24kbps per the phone company people due to issues with the phone lines in this area). Where we live there is not much choice. But recently sprintpcs has evdo available in the area and I am considering switching. The typical speeds are reported as similar to WildBlue according the the testmy.net database, but I would like to know how the latency is! Thanks for listening.

Well, you're seeing first hand that the tests that they send you to are in their favor... not yours. ... how to get them to fix it, show them your evidence. You can give them one of the many share links I offer... Go to your results and click "share and export" You can use any of these options to share your scores for your entire account. Or share individual scores with the link next to the score in your results... Besides presenting the evidence and threatening to switch providers I don't know what to do. Usually that's enough to get them to fix the issue. But if it isn't, stick to your guns and get a new provider. ... The test that they're sending you to eliminates the Internet route by using one of their local servers. So of course you're going to get great speed. That's a good test for them but it doesn't tell you much about how your actual Internet is running. You're paying for Internet not local area network, right? Sometimes I hear them blaming my website... trust me, my servers definitely have more than enough bandwidth and are hosted were a large majority of the worlds websites are hosted. If you can't pull good speeds to any or all of those servers... your provider is most likely to blame. Have you tried testing on the east or west coast servers? Good luck, thanks for your support. --- Isn't it funny how the results here "mirror" how your Internet is really running. because TestMy is really testing your connection.