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In all seriousness, if you fall for that BS, well maybe you should send them all your personal information. lol

... why not find another provider who will deliver? Do you have limited options in a remote area or something? If I ever felt lied to or given the run around... I'd be shopping for a new provider. Surely they aren't the only game in town. You shouldn't have to multithread to pull your full speed. You didn't have to before. Multithread is where you're downloading from multiple sources or splitting a task into a bunch of processes vs one process. Multi-homed is different, that's where a computer or device is connected to multiple networks to increase reliability. e.g. TestMy.net's servers have multi-homed bandwidth from over 25 tier 1 providers. You connect through only one provider at any given time but having those options there increase reliability and decrease network congestion.

Appears they have had to take actions in filtering, shaping and as well QOS + deeper, would be my first impression. In the attempt to spread what throughput is available among requests. If this was not implemented, as you know, one node could easily absorb all available bandwidth, leaving others to suffer 56k experiences. They are most likely doing the best they can with what they have, in order to bring revenue to expand throughput not necessarily bandwidth itself. Though in theory what they have sounds infantile. Since it does not function as intended. If so, at the load factor on the node, no one connection could exceed the spec, your basically bypassing their config by P2P, which explains the majority are not utilizing the protocol. Hence, they could consider you part of the problem lol. Which of course you are not, though in terms of allowing all customers to have access at a specified minimum level. [at peak levels]

Two things, you know your getting older when 'new' things tech wise seem simply ridiculous, second thing , refer to the first thing ;P