You also might want to save your router settings and restore it to manufacture settings then when you get connected; re-install the settings you had before.
When it comes to non-advertised packages I would never listen to the customer service representative or the technical support representative; you need to go deeper into the management pool.
TWC has decreased of lot of Adelphia
I should be getting my new laptop by the end of the year dual booting Windows XP and Vista and I am thinking about dual booting Windows XP and Linux (probably SUSE) on the older laptop.
From what I have seen from our members is that satellite Internet in the US is horrible (especially, if you are looking for business needs).
If all you can get is satellite please be prepared to bend over.