spudler_t

wow, here I think my old TG862 had the feature greyed out until 6 months ago then as shown in pic it was working great, I do know as I did a test that used both a few times. The DPC 3939 is supposed to support IPV6 and I see it is greyed out like the other modem was so I am thinking since the DPC3939 is new to area that they will have to fix that feature in a software update in the future. I actually found one of the DPC 3939 Modems for sale, Legit sale, for under $80, It is tempting as in 8 months it would pay for itself, and I could possibly aquire it for under $50 if bidding works my way.

when you say turned of your firewall, Are you referring to the one on your computer? The one in the router? or both of them? You had said it was the newest modem they have? DO you know if it is the Arris TG862 or the Cisco DPC 3939? I was having some strange issues last 3 days with the TG862, since they replaced that with the DPC3939 I am getting 120ish Mbps down and around 20Mbps upload. I need to run about 20 more tests to see if it stays consistent. Sadly though even with my 300Mbps Wifi my wifi speeds are under 90Mbps down. Though sorry that has nothing to do with helping you.

Hmm, Just curious what are your Firewall settings? Also again are you using just a modem, modem with connected router or a Wireless gateway ( router/modem/phone all in one unit?)

See here where it shows IPV4 Internet and IPV6 no internet, this shoudl always of said IPV6 no internet had the info that comcast does not use IPV6 between Modem/router and customer devices correct? Just wanting to be sure I am not incorrect here

Ok got the DPC 3939, Was told they do not support IPV6, My Ass, The Arris TG 862 had both IPV6 and IPV4 and both were listed in my computers network details. Do these companies really keep there techs in the dark this much or do they teach them that if they learn as minimal as possible and someone asks a question or a customer is smarter then they are they are to LIE and deny that whatever service/feature.etc. exists or is available. Basically the tech told me that What I say was wrong, IPV6 is between the Modem and their servers not used between modem/router and customer devices , if so I would of had No internet or connectivity on my IPV6 side of my network info as my computer can care less what is going on between the Modem/Router and whatever it connects to. I get so Tired of being treated like I am freaking a retard or Technically challenged. Maybe what happened is I have been in a alternate reality where shit works like it is supposed to and today I came back to the reality where everything is messed up? Anyone else ever feel like throttling a tech till they are no longer able to attempt to BS there way through a appointment? Oh get this I was also informed that the Info I seen and snipped about my plan including the 105Mbps speed is incorrect so the tech added the 105 Tier as a addon which will cost me more, I even showed him my snippet and then he said Oh Um that must be corperate rates not local, which I almost Punched him in the testicles as I had just told him those specs and prices on the screen were only displayed after entering my Zip code. OMG if I had not shaved my head a week ago I would of pulled every last hair out of it. I need to go pull some weeds or sing some metal songs to get this crazy aggression out of my system before I go Booom.

Oh and to take the cake on Either my Stupidity, Comcast's or Comcast Huge Don't tell and we can charge you all for services not rendered campaign, not only was I paying the X1 prices for non X1 services and internet speeds, I go and get the proper Equipment I am due on 10-10-14, ask about the speed increase ( was lied to about it) Already mentioned, waited through 2 cancelations for the tech to install the MOCA filter ( was told somehow that was needed before I would see speed increase ( Guess what another LIE) Find out that I need what they call a Wireless gateway 2 ( I currently have the Wireless Gateway1) Was told the local Service center has them I can go exchange it today ( WRONG) Told by them it is a Tech install only item. I being quite upset my now wasting my time and making me wait are 2 things that Tork me crazy bad, Tell them quite frankly No I do not need a tech to install 1 Coax, 1 Phone wire , 1 Ethernet and setup my wireless network all I need is the Device and a way to get someone to send a new signal/Software pack to my modem, But since the only people allowed to have these modems in their possession is the techs I have to wait till tomorrow for one to drop it off, That is of course unless that gets canceled and put off for an extra 4 days like last tech appointment. I frankly expect a discount Prorated on my account for services not available, seeing how they are sure to charge you a prorate for any upgrade you get from the second you request it. My current gateway is not even 105Mbps nor MOCA compatible and They sure as he%% should of known that when updating my account a red flag should of popped out and said , hey this customer needs a new gateway as the current one will not work on the new tier, would it be that hard to have something like that in the account software they use? I think not.

It sounds like you changed your modem already? I only ask as a while back my modem lost its upload ability down to like 50Kbps and it killed my download and according to Comcast everything on my end looked great, I finally after hours of arguing with them demanded a new modem and bang it fixed my problem. I am now having problems as I am supposed to be getting the 105Mbps download supplied with the X1 Tier I am paying for and they tech came out wed ( I was sick so had no energy or brain power to test anything let alone answer door and sign the no damage to property slip) but I have yet to get above 50 Mbps consistently. I was also informed that most of the local techs are not Comcast but a Subcontracted company. I hope you can get some help as I am not sure I can help you much at the moment though if I think of anything I will be sure to add my 2 cents worth

ya I thought it was really strange too. not to mention the local Comcast associate at the store LIED to me and said I was not supposed to be getting the 105Mbps as stated online yet when I was chatting with the online chat person they informed me I am to get the 105Mbps but the upgraded info has not been entered into the main system yet and I guess whatever filter the Tech is supposed to install in the cable line is needed before I can get the 105Mbps speed. To me that makes no sense speed should be dependent on the gateways software specified speed caps not on a filter. Anyway so hopefully on wed I will have all the features working that I am supposed to be getting with the X1 Platform. I will be sure to update this thread if he cancels again etc. I did get a $20 discount since the tech did not keep his appointment but heck that is peanuts compared to waiting an extra 5 days and what I have been paying them monthly for the last 16 months

Go get this, I have had this Premier XF triple play bundle since 4-2013 ( it is the second to highest bundle and dang expensive) Well we all have heard Xfinity implemented this X1 Platform what most do not realize is that the pricing is the same for the X1 Platform and the Tier XF bundle you have without the X1 features and get this the internet speed for the X1 Platform internet is 105Mbps compared to the 50 Mbps of the Pre X1 Platform. So to make a short story long I have been paying the same $$ as those with the X1 Platform, but have not had the all room DVR ability to record 4 channels and watch 1 at same time, watch Dvr in any room or on mobile devices nro have I had the 105 Mbps internet speed. What kills me is Xfinity made no attempts to let me know I was eligible for all this good stuff at no extra cost to me for at least 8 months now, but were quite happy to accept my payments as if I had these features and been using them. Then to make matters worse When I figure this out and request the X1 devices and features and ask about the 105 Mbps internet speed the associate at the local store Lies to me and says no the speed is 50 Mbps not 105 even though I said I swear I seen it online my tier was 105 Mbps. I finally find the info I seen contact Xfinity chat and get told yes I am supposed to be getting the 105 Mbps speed I am quite upset at getting lied to on top of not being informed of these features I have been paying for and not receiving. Even the name and info of my plan on my bill an online is exactly the same prior to getting the X1 platform and prior to getting the new hardware and speed. I am just shocked to find I paid for services and features and no one told me I needed to get new hardware to access it. I had a appointment for today between 11 and 1 to have a tech install a filter of some sorts to optimize my X1 platform and speed but found the tech cancelled and rescheduled it for tonight between 6- 730 pm only to find out again later that they canceled and rescheduled it for get this wed the 15th So I wont have the 105 Mbps speed increase until then and I ensure you I will be testing the hell out of it to make sure I am getting all the speed I am paying for.

Now that is strange either Comcast is capping uploads to deter from people leaving File sharing programs running at night allowing large uploads or somebody on your Node is running some. And to be every night is kinda suspect for sure

Looks like you are actually getting 77% of your advertised speed, 1299 is 1.3mbps not 3mbps. where do you get your DSL and from what ISP??

Whatever that was called was awesome i loved It but I have not seen it for some time did it have issues as it was a beta last I remember. Will it becoming back anytime soon?

I found your info you replied to OP really good so much so I tweeted it for others to see. I also found something interesting I get great speedtest results using the single server tests where it seems when I multi thread I am much slower. Could that be due to me checking every single multithread server box? Also quite happy to say that Norton has mellowed out and has stopped spazzing blocked site pages like every time I ran a test so I am much happier now.

Seriously No one using Comcast AKA Xfinity has anything to say about new tier speeds, the new Xfinity Wifi using the modem you pay rent on to deliver free service for other Xfinity customers yet we still have to pay the rental fees. Come on someone has something new to add it's been 2 years for petes sake.

That's cool, I guess they are advertising the 1Gbps speed in your areas also?? Its amazing I was just figuring and that is 20X faster then what I have. I cannot even imagine that. Not to mention I just realized that 1Gbps would be much faster then any WIFI setup I have heard of. I have heard something like Dual Band 300Mbps but no 1000Mbps. I do have a Gbps NIC so I may have to run wired to get anything above 130Mbps I think is my WIFI or maybe that is the limit of the Comcast Router not sure.

has anyone heard anything new about the Google Fiber Internet project where they are supposedly installing 1Gbps Internet speed and TV for like $120 a Month? I also heard you can get the 1Gbps Internet separately for something like $70. If this is true it just plain destroys Comcast's claims at having the fastest internet. I remember awhile back Comcast was charging $70 or more for the 50Mbps connection which is now called blast I believe and I think the 105Mbps Extreme was the fastest they advertised. I know the 50Mbps connection is rarely running at 50Mbps more like 40Mbps. If the Google Fiber is true that would be almost 10X faster then Comcast's Fastest speed and as a basic connection for TV subscribers and such a low Price independently seems Comcast finally has some competition and no longer has the Monopoly over Internet and TV locally.

So I ran a test at speedtest.comcast.net and they said I was getting 91.48 Mbps and I was Thinking what a crock and How pathetic it is they over inflate the scores to make people think they are getting better speed then they actually are, Then I did a Testmy.net Test and OMG this is amazing best I have ever gotten

So back when Qwesterylink was just Qwest, they had Horrific speeds (or lack of speed) I signed up for the 1.5 MB/s Down Tier and when I complained about the speeds being about 786KB/s Down was informed I was to far away from CO and was not going to get the Speed Tier I ordered but they did not lower my Rate to the lower package Price and so I dropped them and went with Comcast Possibly AT&T at the time not sure. Supposedly they have just finished their Fibre Optic Upgrade which puts the FO Junction about 2 Blocks away from my House and of course the ground pounders were out banging on everyones door trying to get people to hook up with The internet/phone/Direct TV package. They claim they can now guarantee (If I pay their tech to install the DSL router) 40MB/s Download speeds at my house. I have had Comcast for 7 years and I have been getting _______'d for some time by them and am so sick of my bill going higher and higher and higher. Started at $99 a month for the Phone/Internet/TV Package and without getting any better Service/More Channels etc. it has climbed to about $200 a month. I see they have a Internet/PH Package for $92 a month Guaranteed 40MB/s Download speed and Guaranteed 5 year no increase and was thinking about dropping my Internet and Phone with Comcast and just getting basic Cable only (as I can watch Netflix,Vudu,Hulu, you tube etc. on my Sony Streaming unit or computer hooked to TV via HDMI cable but was curious as to what others thought of the Internet Speed in Reality and Quality of service Ie down time /Phone quality etc. Thanks. If the service is decent I can shed about $75 or more off my monthly bills

I was reading about Frontier has some package with TV,Phone, and 35/35 Internet for $152 but I cannot get them to call me to figure out more, Even though 3 times I filled out their request form online, I do not know who EPB is but sounds like a btter deal then what you got now and if I ever get a call and they are legit I am Jumping ship as fast as I can disconnect my comcast modem and connect theirs

Another thing that has me Wondering about comcast is in July of 2011 I get a Email and a Letter from them claiming some Site found me to be in violation of copyright something or another because I have a file on my computer called Cars 2. This had me all sorts of confused so I went on every computer I had on the Internet and checked and not one single computer had Cars2 file nor did the 2 I no longer use ( I checked them just to be sure as I had been attempting to put a desktop together to see if any of those extra parts I had were worth keeping) I honestly have not used any file sharing Programs since 2004 and even then it was not for Movies or Music files it was for Karaoke Files or .cdg or .zip which is what most were a Good 3 years prior to even starting my comcast account and since then find it is way to much of a Security Risk, a Financial Risk and way to much actual work when I can mush easier go to Itunes to preview a song or band and then buy the album or songs I want and I am guaranteed it will be complete, the actual song I am looking for, of a decent quality and not happen to have some scary ZComputer Fungus attached to it that turns my HD and all my data that has taken me alot of Hard Work and Time to aquire and make it go Poof. Even after responding to the email and letter explaining I have no file like that nor anything Movie or Music with the word Car in it I received no response as to where there may have been a mistake or if by chance because I have a Seagate FAT+ (Freeagent Theater +) and have netflix Streaming could that have somehow caused the issue. SO to this day I do not have any idea why I received this Email and Letter accusing me of this Violation and that in itslef had me worried that possibly I had someone hacked into my wireless so I made sure to make a New Key which I doubt anyone could figure out as I myslef cannot remember the darn thing and made sure to change my router Password to something so Insane and long I can't even remotely attempt to remember it either.

I am glad I read This again after Some Time, I had a Huge HUGE Argument with Comcast Tech ( I have Been Playing WIth Networking, WIFI, Speed Tweaks, Speedtesting since 2001 So I have a Bit of Knowledge about what I am talking about and Because of that happen to get Quite Irritated when they Lie to me or blame anything on my end as being the speed Issue) About the Speed I was Getting after Upgrading to the Extreme 50, Look about 2 Posts Back (Which was about a Year Ago Now) They had Me Testing using Comcast.Speedtest.BS and so on When I mentioned Testmy.net they got so Rediculous saying it was This Site and on and On Had to get out my shovel and put on Hip waders it was Getting deep quick. What was Hilarious was I have been apart of Testmy.net for years and have the Insane amount of Results in my History on my profile so when I showed them how a Year ago ( At that Time) Testmy.net showed exactly what Speed I was supposed to be Getting according to my Price/Plan and Funnier that a Week before I upgraded I was getting the correct speed for my plan but Surprise Surprise when I upgraded I was no longer getting the correct speed for the plan, SO how could this site be exactly correct on every occasion except the moment I upgraded as was concerned I was not getting what I paid for. I also ( Because I am Obsessed I suppose with getting the Most out of my internet) had kept Snippets or Copies of their Suggested Speed tests and wanted an explaination as to why when I was supposed to get 20Mbps down their tests showed me receiving 25-35Mbps yet Testmy.net and a couple others I use showed me being just a Bit under 20Mbps. Well within the expected 10% of Advertised Speed and how could they possibly tell me i was receiving the Advertised Speed of 50Mbps when the 3 Tests I have proof of always being dead on accurate show me at anywhere from 35Mbps-40Mbps but never above 40Mbps which according to my math is about 80% of what I was supposed to be at yet their tests showed me receiving 65Mbps. They actually had the Nerve to try to Try to say I should be happy as I was getting better speed then what I was supposed to according to THEIR Tests. SO finally After about a week and a Half I was able to get the Tech to agree I was not receiving the advertised speed so I wanted my account put back to what I had and the fee removed (according to their 30 day Policy of satisfaction Guaranteed). OMG what happened next was I actually don't have any words for it I can use on this Forum due to I am sure younger people may read these, They not only charged me the Increased Fee for the Extreme 50 (which I only had a Max of 3 weeks with week one being at my previous speed due to no one updating the data so my Modem would use new config) They charged me a Full Month at Higher Price, Did A Prorate of my Month at the Higher rate somehow came to the conclusion that for the month of Feb of 2011 my Comcast bill went from a little over $120 to almost $400 and no one could seem to see how it was all an error even though I had it highlighted and as easy to see as the nose on my face. Then to add Irritation to top it off while I was Disputing the charges (even though I payed my amount I am normally billed each month Prior) they decided to do a Soft Disconnect they call it on an amount they claim was overdue which was not even a amount I was in the end required to pay, but it did cause any discount I had or Prices I had on my DVR's to expire and new higher prices to be now in effect. In the end that Convienent Disconnect due to their incorrect ability to add properly caused me an increase of almost $25 per month I guess that shows me never to argue with their techs or try to use their 30 Day guarantee again for anything. If I could find a company that could provide me at min. 20Mbps down and 5Mbps up I would be Dropping comcast like a flaming bag of Poo. But so far One company does not have the ability to my location I am about 2000 feet to far away according to the tech and the other company will not call me even after 3 requests online to be contacted so I can order their services ( I assume I am just out of their range also) SO sad that a company can have such a strangle hold on the area, If they had a better Business practice and actually rewarded their long time customers I would not have an Issue using Comcast as I really havent had any other issues to complain about my service is 99% of the time up and running but doubling my bill in 3 years and then accounting Fiasco and what followed has me at my wits end but I have to have a decent Internet connection because of what I use it for and must have ability to have at min 3 computers online or i may just have went with some wireless internet of some sort.

:::.. Combined Test Results ..::: Download Connection:: 29784 Kbps or 29.1 Mbps Download Test Size:: 23.2 MB or 23757 kB or 24326963 bytes Download Speed:: 3723 kB/s or 3.6 MB/s Upload Connection:: 4708 Kbps or 4.6 Mbps Upload Test Size:: 2.9 MB or 2992 kB or 3063420 bytes Upload Speed:: 589 kB/s Tested At:: http://TestMy.net version:12.3 Test Time:: 2012-03-06 08:35:02 Local Time Validation:: https://testmy.net/db/BqknL1w.95A0Vxb User Agent:: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/535.11 (KHTML, like Gecko) Chrome/17.0.963.56 Safari/535.11 [!] Was there a Issue with the test's the last month or so? My Scores now are back where they should be with Chrome Beating out IE9 by a bit, The reason I ask about the Tests is If you look at my profile and speed History I was getting something like 5.1Mbps Down on this sites test but all other sites were normal It is sad that Comcast has now Jacked up the price of my Triple Play ( Digital Starter 2 DVR's, Phone, Blast Internet) to almost $200 a Month, I get no HBO,Showtime, Max, Nor watch any On Demand PPV Movies, The Blast costs me an Extra $10. I remember not long ago when I was able to get HBO,MAX,Showtime and Digital Premier ( The complete Package every channel)Phone, Internet for about $150 and at that Time decided it was to much to spend so I dropped back to what I have now with the Upgraded Internet and it cost me exactly $99 Per month with total being Under $120 with Taxes and extra Fees. I have been looking like crazy to find someone here in Oregon that has Internet speeds Equal to what I have so I can drop Comcast, I do not care about Phone I can get a Cel if needed, TV is Something I would like but I need to have a Internet connection be a Minimum of 20Mbps Down and 5Mbps Up so if anyone has any Ideas or Knowledge Please let me know. I already found Qwest ( Century link) Has Lied and said they have a specific speed but when they come to my location are sorry to inform me my best speed would be at most 1.5Mbps Down and under 1Mbps Up and Frontier which I believe was Verizin FIOS was supposed to contact me but I have heard Nota from them after requesting Info 3 Times online Just a bit of heads up for you with my experience Comcast is great for New Accounts and do Backflips to get you signed but give them a Year ro so and all of a sudden you no longer are able to get any discounts and you bill will start growing Like Moss in a Oregon Yard. I started out with a Bill of $99 now it is almost $200 and they basically told me unless I close my account for 6 months and start as a new customer ( Takes 6 Months to clear me to New) I am stuck where i am. It is Pathetic since i have been a Supurb Customer since 4-07 Payng my bill on Time and everything but I have heard they Are concerned with New customers and do not much care about keeping current customers as much wich to me is Strange but I can tell you I believe it 100% by the way I have been treated when attempting to find a way to get my Bill lowered.

I hate it when I am posting and these sites (Not just this one specifically all of them do this crap) come up with some error Like expired or some BS and you loose all teh text and images you were posting. So for a second time I will start again Speakeasy Test Results Last Result: Download Speed: 35131 kbps (4391.4 KB/sec transfer rate) Upload Speed: 5733 kbps (716.6 KB/sec transfer rate) SpeedTest.nets Results Speedguide.nets Results Now this is weird LOL If I can get last Pic I can see upload results are Wacked For sure HMM Wonder if I.E. 9 is giving me fits. saving this and switching over to Google Chrome BRB

This is the results I get testing here yet I can test at 3 of my other normal Test and Compare sites and I am real close to normal. Just thought I would Mention This in case others have same Issue.

Ya I used to get it fine as a mater of fact When I was on the Extreme 50 Tier I was getting 50-56Mbps then here maybe 2 months ago I started to see my speed slowely eroding away. It doesnt matter if I use wireless or Wired if teh router is in there it is choking me down now remove router and Im fine but then no one else has internet.