compuguybna

Via-Sat1 sounds promising............ SpaceWay3 sounded promising . . . . .

But its all in the way the NOC manages traffic flow.  I still believe Hughes would be good if they didn't purposefully throttle.

Still hanging onto EVDO Wireless Broadband for now.  Its been good for 4 months going now . . .

What's a GAMMER?

If you have a NEW INSTALL on a HN9000 system your Account # will look like

DSS8001235

If you had an UPGRADE from a Hn7000 to a HN9000, your account # will look like

DSS0045678

I am quite sure Hughes keeps these series of #'s seperate.  DSS800's get full speed.......

DSS00's get throttled.    Possible theory.

I had TWO NEW INSTALLS of an HN9000. both my account numbers were DSS800xxxx and DSS825XXXX.

good speeds til day 32! NO slowdown at ANY time in the first 30 days.....

One more question . . . .

when you upgraded to the HN9000 system . . . .

Did you keep your OLD account # (that you had on the old HN7000)

or were you assigned a new account like    DSSXXXXXXX    ? ?

One more question . . . .

when you upgraded to the HN9000 system . . . .

Did you keep your OLD account # (that you had on the old HN7000)

or were you assigned a new account like    DSSXXXXXXX    ? ?

I was on the pro plan with the Ku system....the FAP limit was 375MB with the 7000s when upgraded to the Ka system the pro plan only allowed 300MB (this is about what we use daily or little over) so figured might as well get the pro plus with the 425MB limit to prevent getting under FAP.....did not think would get auto FAP every evening with the new system. I did mention guiatarjim exact same speed issue.

The pin #'s to ECC change every week.  If you just talk to the operator, and say you have an OLD pin #, and that you need to speak to your contact, they will usually put it through.

I dealt with William on two accounts.......... who is your contact.  I know most all of them.

Weren't you paying $79 for your plan on the 7000 KU system?

They might cancel you without an option (they turned my signal off the moment I hung up with them on my last phone call to them).  of course, I didn't want it anyway.

Here is what Hughes advertises typical speeds to be? My pin # is no longer good so sent them an email asking for a fix and or move back to Ku system or cancel. I'm not paying 79/ for evening dial up speeds. My speeds are far from 1000k during peak hours.

Hughes Lies

and while I'm thinking about it  I just love how the installer grounded the coax to the transmitter ground screw.......? unreal trust me this was the first thing I fixed.

Yet . . .  so much better what I get off a 'lil ole USB wireless adapter!

:::.. Download Stats ..:::

Download Connection is:: 1461 Kbps about 1.5 Mbps (tested with 1536 kB)

Download Speed is:: 178 kB/s

Tested From:: https://testmy.net/ (Main)

Test Time:: 2009/09/29 - 4:34am

Bottom Line:: 25X faster than 56K 1MB Download in 5.75 sec

Tested from a 1536 kB file and took 8.612 seconds to complete

Download Diagnosis:: Awesome! 20% + : 76.45 % faster than the average for host (myvzw.com)

D-Validation Link:: https://testmy.net/stats/id-BM2ODZHFJ

User Agent:: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.0.04506; .NET CLR 3.5.21022; .NET CLR 1.1.4322; msn OptimizedIE8;ENUS) [!]

ROFLMAO !  :haha: :2funny: :grin: :haha: :cheesy:

   Hmm............ I think I hear my wife calling me    :haha:

Yeah, you're getting spanked all right, and PENALized! LOLOLOLOL

Anyways..... Look back to my theory............

Three people we're talking about here.

Fikester, his brother, and guitarjim.

Fikester and guitarjim are BOTH upgrades.....They're experiencing the same issues.........throttled during peak time

However, the brother was a NEW INSTALL...... Isn't having any problems. (less effect)

Are they purposefully giving UPGRADE users less speeds than NEW users?

I will say that on TWO account, my speeds were throttled after my 31-32 period (at WAY WORSE limits than any of you have experienced).

So yeah, you're getting screwed and spanked both at the same time! LOL

Yeah, I read that a while back......About the NOC..... did you watch the video with it?

I think I seen a NOC operator throttle my speeds in that video.  He had my diag page up on his console!

LOL (just kidding).  Makes you wonder what they do to you system, though, as they have DIRECT control of your modem!!!  I watched Tier-4 nosey around in my modem one night.  He could pull up every screen I could as well as reboot the modem.

If you happen to have OVERLAP in spot beams, would that cause some type of speed issues?

I am in an overlap of 41 and 42....

As far as your brother's consistent speeds.....wasn't he a "new" install?

and you're an upgrade?

Just my theory that new installs have priority over upgrades.  Also the DSS #'s aren't even in the same sequence!

They would have so many more happy customers if the support was worth a crap. I assumed NOC was still operating in MD. My brothers account is over the 30days actually in the 40's still holding over 90% or better of home plan speed? Wish I could say the same for mine....compared system #s, signal etc... makes no sense that a home plan would not get throttled but a higher plan would?

I believe the NOC has more control over speed and operations than any of us know.

Tech Support and Tier-4 acted like the NOC was this hidden and remote facility and no one could contact...Like it was a big secret what went on there. BULL.

  Tier-4 was probably AT the NOC.. LOL

Actually I think Hughes Tier-4 is in Florida.  I think I read somewhere that the NOC got moved from Germantown to Winnipeg??????

I think guitarjim is beginning to see the bad effects with his new equipment as well . . . .

Typically, weekend speeds were always better.  Seems to be alot of load during the week.

Even on EVDO Wireless, speeds are alot better on weekends for some reason.

Good speed test though!

First evening I have got good speeds at 730pm with the HN9000 since the install Monday?

:::::::::::::::::.. Download Stats ..:::::::::::::::::

Download Connection is:: 1617 Kbps about 1.6 Mbps (tested with 3072 kB)

Download Speed is:: 197 kB/s

Tested From:: https://testmy.net/ (Main)

Test Time:: 2009/09/26 - 5:29pm

Bottom Line:: 28X faster than 56K 1MB Download in 5.2 sec

Tested from a 3072 kB file and took 15.561 seconds to complete

Download Diagnosis:: Awesome! 20% + : 85.22 % faster than the average for host (DirecWay.com)

D-Validation Link:: https://testmy.net/stats/id-RWC4Z89DH

User Agent:: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.21022; .NET CLR 3.5.30729; MDDC; .NET CLR 3.0.30729)

::::::::::.. Upload Stats ..::::::::::

Upload Connection is:: 243 Kbps about 0.2 Mbps (tested with 1013 kB)

Upload Speed is:: 30 kB/s

Tested From:: https://testmy.net/ (Main)

Test Time:: 2009/09/26 - 5:31pm

Bottom Line:: 4X faster than 56K 1MB Upload in 34.13 sec

Tested from a 1013 kB file and took 34.217 seconds to complete

Upload Diagnosis:: Awesome! 20% + : 58.82 % faster than the average for host (DirecWay.com)

U-Validation Link:: https://testmy.net/stats/id-5LBMGQ0IC

User Agent:: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.21022; .NET CLR 3.5.30729; MDDC; .NET CLR 3.0.30729)

wooo hooo!

Check this one out!  He must be smashing an HN7000 modem! LOL

well looks like the evening throttlong is over.......

::::::::::.. Download Stats ..::::::::::

Download Connection is:: 1574 Kbps about 1.6 Mbps (tested with 3072 kB)

Download Speed is:: 192 kB/s

Tested From:: https://testmy.net/ (Main)

Test Time:: 2009/09/25 - 9:40pm

Bottom Line:: 27X faster than 56K 1MB Download in 5.33 sec

Tested from a 3072 kB file and took 15.986 seconds to complete

Download Diagnosis:: Awesome! 20% + : 80.5 % faster than the average for host (DirecWay.com)

D-Validation Link:: https://testmy.net/stats/id-SDQ9ZH6W4

User Agent:: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.21022; .NET CLR 3.5.30729; MDDC; .NET CLR 3.0.30729)

that is so F*****G funny!  That's the exact same thing I did to mine to get it off the side of the house.

Damn installed had drilled about 10 screws into the brick.  (I did take the TRIA off like that guy before I busted the hell out of it! LOL 

the HUGHES dish was on the roof because I refused to pay $125 for a pole install..  That would have been an awesome video of me sailing the dish off the roof like a frisbee...... I just yelled "LOOK OUT BELOW"!

Keep us informed ! ! !  Be sure not to FAP yourself doing speed tests.  I did that once!

Of course Tech Support was UNWILLING to "un-fap" me, even though they requested that..

Give ECC hell if things don't improve  (of course, at this point, it would either be keep it or cancel it).

That was my whole basis of complaining with Hughes.... PERFECT speeds day 1-32    24/7.......

After that, Almost near plan speeds until about 4pm, then about 300-400K.  So, one is to only derive that there was NOTHING wrong with the equipment (if it achieved 1.5Mbps until 4pm).

and what I said earlier might possibly be true.  New users are not throttled sometime after their trial period.

Upgrade customers are throttled during 4-12 from day 1.  But ooohhhh, no one at Hughes will admit that, not even Tier-4 Engineering, and all ECC can say is "speeds aren't guaranteed"......

Its just strange my speeds are rock solid 1600/250 all day long until evening hours then the crappy test results begin? Would think if it were an pointing issue,cable etc...speeds would not be good all day long? Yes my brother has the exact same system other than the plan (basic 1000/125) and it seldom is slower than 700/75? are signals are pretty much the same with in 3pts. I have emailed and called them last 2 days.......?

I'd ask for some explanations.  Everyone knows me very well at ECC! LOL  By the way, tell William HELLO for me!  :haha:

Make sure you document those...Use the EMAIL link to send them to Tech Support (you'll just get an

automated response as usual, but at least your email will be documented in your file).

forgot to mention the executive customer care at Hughes are well aware of this......whats being done, guess nothiing. All new equipment HN9000 and sat pro + account.

Any WEB RESPONSE test greater than 20 = terrible. 

even the India tech support would transfer the phone call to Level 2 with plenty of those.

Tier-4 said 50-60-70 were terrible.  I've had them in the 120's.....

I will be most interested when guitarjim posts some of his speeds.  He did an upgrade about the same time as you.

Didn't you say your brother had the same system and it was good?

What is your SIGNAL STRENGTH??????  Do you have alot of RX and TX errors?

You can check the stats in 192.168.1.1

Spaceway3 system.......all crap after 6pm-midnight with web response as high as 57sec unreal! speeds are steady 1600/250 other than the evening hours? nothing on my end? forgot to mention the executive customer care at Hughes are well aware of this......whats being done, guess nothiing. All new equipment HN9000 and sat pro + account.

Yikes!  Are those speedtest screenshots from the OLD system or the NEW Hn9000 system??????

Slightly irratic though . . .but still an improvement, eh?

Fri Sep 25 2009 @ 6:31:32 pm  DN 1013 kB 179 Kbps (22 kB/s) fikester 1598607392790 DirecWay.com  CH1TDUINE IMG

Fri Sep 25 2009 @ 6:20:18 pm  DN 512 kB 251 Kbps (31 kB/s) fikester 1598607392790 DirecWay.com  1OGI4DZWA IMG

Fri Sep 25 2009 @ 6:06:02 pm  DN 3072 kB 1625 Kbps (198 kB/s) fikester 1598607392790 DirecWay.com  1ZQSBK4R6 IMG

Fri Sep 25 2009 @ 5:46:00 pm  DN 1544 kB 1650 Kbps (201 kB/s) fikester 1598607392790 DirecWay.com  DQ9CHLP0M IMG

Fri Sep 25 2009 @ 5:37:00 pm  DN 1544 kB 1642 Kbps (200 kB/s) fikester 1598607392790 DirecWay.com  E5ANQJG3O IMG

Fri Sep 25 2009 @ 5:36:43 pm  DN 1536 kB 1571 Kbps (192 kB/s) fikester 1598607392790 DirecWay.com  K8OW5I4UB IMG

Fri Sep 25 2009 @ 3:38:17 pm  DN 1544 kB 259 Kbps (32 kB/s) fikester 1598607392790 DirecWay.com  FKHVM3B06 IMG

Fri Sep 25 2009 @ 3:20:35 pm  DN 1544 kB 842 Kbps (103 kB/s) fikester 1598607392790 DirecWay.com  43FE8J1XL IMG

Fri Sep 25 2009 @ 3:20:06 pm  DN 4096 kB 793 Kbps (97 kB/s) fikester 1598607392790 DirecWay.com  P3K7QAUF1 IMG

Fri Sep 25 2009 @ 3:11:26 pm  DN 1013 kB 288 Kbps (35 kB/s) fikester 1598607392790 DirecWay.com  MB8CFVIL1 IMG

Fri Sep 25 2009 @ 3:10:27 pm  UP 1013 kB 197 Kbps (24 kB/s) fikester 1598607392790 DirecWay.com  XDYO6M4HU IMG

Fri Sep 25 2009 @ 3:07:08 pm  UP 579 kB 204 Kbps (25 kB/s) fikester 1598607392790 DirecWay.com  QOFWVL5DE IMG

Fri Sep 25 2009 @ 3:06:29 pm  DN 1536 kB 1436 Kbps (175 kB/s) fikester 1598607392790 DirecWay.com  1XNS6LG3T IMG

Fri Sep 25 2009 @ 3:01:49 pm  DN 1013 kB 885 Kbps (108 kB/s) fikester 1598607392790 DirecWay.com  9RLWF6Y3Q IMG

Fri Sep 25 2009 @ 3:01:19 pm  DN 1013 kB 305 Kbps (37 kB/s) fikester 1598607392790 DirecWay.com  X5BTKDF2Q IMG

Fri Sep 25 2009 @ 3:00:19 pm  DN 1544 kB 411 Kbps (50 kB/s) fikester 1598607392790 DirecWay.com  P5M4YWRVL IMG

Fri Sep 25 2009 @ 1:38:48 pm  DN 4096 kB 1634 Kbps (199 kB/s) fikester 1598607392790 DirecWay.com  VAWLX032N IMG

Fri Sep 25 2009 @ 12:22:32 pm  UP 1013 kB 243 Kbps (30 kB/s) fikester 1598607392790 DirecWay.com  489W25YZ6 IMG

Fri Sep 25 2009 @ 12:21:29 pm  DN 4096 kB 1609 Kbps (196 kB/s) fikester 1598607392790 DirecWay.com  49YATQKS6 IMG

Fri Sep 25 2009 @ 11:15:47 am  UP 1013 kB 249 Kbps (30 kB/s) fikester 1598607392790 DirecWay.com  6HIPXF53K IMG

Fri Sep 25 2009 @ 11:14:50 am  DN 4096 kB 1612 Kbps (197 kB/s) fikester 1598607392790 DirecWay.com  4PYBK80S7 IMG

Fri Sep 25 2009 @ 3:08:18 am  UP 1496 kB 260 Kbps (32 kB/s) fikester 1598607392790 DirecWay.com  9Y0T1MRZL IMG

Fri Sep 25 2009 @ 2:23:11 am  UP 579 kB 227 Kbps (28 kB/s) fikester 1598607392790 DirecWay.com  IHLPBRAYW

Fri Sep 25 2009 @ 2:22:37 am  DN 4096 kB 1616 Kbps (197 kB/s) fikester 1598607392790 DirecWay.com  2TEJ7009B IMG

I cant believe its above 200k this time of the evening.

::::::::::::::::::::::::.. Download Stats ..::::::::::::::::::::::::

Download Connection is:: 1650 Kbps about 1.7 Mbps (tested with 1544 kB)

Download Speed is:: 201 kB/s

Tested From:: https://testmy.net/ (Main)

Test Time:: 2009/09/25 - 6:46pm

Bottom Line:: 29X faster than 56K 1MB Download in 5.09 sec

Tested from a 1544 kB file and took 7.667 seconds to complete

Download Diagnosis:: Awesome! 20% + : 89.22 % faster than the average for host (DirecWay.com)

D-Validation Link:: https://testmy.net/stats/id-DQ9CHLP0M

User Agent:: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.21022; .NET CLR 3.5.30729; MDDC; .NET CLR 3.0.30729)

:::::::::::::::::.. Upload Stats ..:::::::::::::::::

Upload Connection is:: 196 Kbps about 0.2 Mbps (tested with 1013 kB)

Upload Speed is:: 24 kB/s

Tested From:: https://testmy.net/ (Main)

Test Time:: 2009/09/25 - 6:49pm

Bottom Line:: 3X faster than 56K 1MB Upload in 42.67 sec

Tested from a 1013 kB file and took 42.313 seconds to complete

Upload Diagnosis:: Awesome! 20% + : 28.1 % faster than the average for host (DirecWay.com)

U-Validation Link:: https://testmy.net/stats/id-JK7L1IZEX

User Agent:: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.21022; .NET CLR 3.5.30729; MDDC; .NET CLR 3.0.30729)

Enjoy it while ya can. I guarantee ya it wont last for long!  Begin the 30 day count-down !  :haha:

Yea, my SECOND dish was different from my original.  In only two months, they'd changed dishes.

The installer said this one was more lightweight, and had a handle on it where he could carry it to the roof.

the LNB and feedhorn looked the same (elliptical).

Can't really say if it worked any better (well, I guess it worked GREAT but then the NOC dicked me over.)

brand new install....also got the better ravens style dish

Another member on here "guitarjim" I think, also got an upgrade to the HN9000.

I am very curious to hear about his experience and his speeds since then.

Poor guy dedicated an entire website of speed tests.

Was your brother a "NEW INSTALL (eg, never had hughesnet before)" or an "UPGRADE".....???

I would think an new install would experience better speeds than an "Upgrade"..........For the mere fact that they're trying to impress a new user with higher speeds, but dont really care about existing customers.

My opinion though

Honest my brother is pointed at Spaceway3 and on the same beam as me....no slow downs, and what really pisses me off he is on the basic plan?