trendmicro.coms Housecall has helped me a couple time I use norton also and yup it misses things all the time, and trend micro
saves the day another good program for finding spyware and spybots is Ad-aware6 from lavasoft which can be found at www.lavasoft.com spybot also works well but use it with care because I have seen a couple people remove the wrong things
and that can open another can of worms but spybot does kickass.