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Where did that go? Maybe it was never here!

Your search returned zero results. You searched for...

 

I always get this message when I look for the logged results.  

 

I'm desperately trying to figure out what my average results are; what fraction of the bandwidth I'm paying for am I actually receiving.  Only realistic way of doing this is to run a text every X minutes for a long period of time and see some aggregated results.  But, I don't see any results at all.  What's going wrong?

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This might be due to your username having an apostrophe, which can break the site's ability to lookup your results.

 

While logged in, run a download speed test.  When the test completes, go into the "Details & Share" tab.  In the test result image on the right, take a note of what appears next to "User:", such as the example below:

 

TestMy user.png

 

In the address bar, type in https://testmy.net/quickstats/ followed by what appears next to "User:"  This is case sensitive.  

 

If this gives that same error page, copy & paste the Result URL below the image into a reply below and we'll have a look.

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On 12/22/2020 at 7:09 AM, Sean said:

This might be due to your username having an apostrophe, which can break the site's ability to lookup your results.

 

Correct.  Thank you @Sean

 

It's supposed to be disallowed on registration.  I'll look into that to make sure it's not an issue for users in the future.

 

@Rebecas hose I modified your username.  Run a few tests and it will save under that new username (https://testmy.net/quickstats/Rebecas hose) correctly.

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  • 3 weeks later...

I have a new problem which, I'm almost sure, is the old problem in a new place,

I have a second account which I named "Ibiza #55 AbaxatBru".

Most likely, the '#' in the name is impermissible.

 

I fixed my old problem by somehow removing the apostrophe in "Rebeca's hose".  

Unfortunately, I forgot how I did that.  

I'm looking for a page where I can see my account details and then edit my user name to remove the '#' character.

But I can't find any such page and I don't remember how I removed the apostrophe in "Rebeca's hose".  

 

Could you please describe the procedure for changing my user name; or,

in the alternative, tell me how to delete my old account named "Ibiza #55 AbaxatBru".

That will free-up the email address I used for that old account so I can create a new account with a conforming name and using that email address.

 

Incidentally, may I suggest that you break the necessary link between making a user with complex needs to have as many email accounts as he has need for testmy.net accounts.  I'd like to be able to use a single email address for multiple testmy.net accounts named, e.g., "MyHouse"; "HisHouse"; "HerHouse".  

 

I'd also suggest that you allow a short memo field where a user may type the independent variable he is trying to test.  E.g., suppose I think I have a bad eithernet cable.  I might try one test with the suspect eithernet cable and name the test "Red cable"; then try again with a different cable and name the test "Blue cable".  Then, studying the numerous tests with diverse variations in the hypotheses being tested (different cables, different WiFi routers, on rainy days vs dry days) I'll be able to see whether my disappointing speed results seem to be associated with my Red cable plus by cheap WiFi router but not related to the weather.  (Or, whatever the independent variables I'm investigating).,

 

thanks much

 

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