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Hi all, My name is Inexco. Nice to be part of this community.

Hey Swizzle, welcome to Testmy.net! You're right on par with what you're paying for. 80% of the advertised speed is generally thought to be good. As for them only offering 15/1.5 ... it's because of the market you're in. Suddenlink actually offers up to 107 Mbps in select markets. Havasu isn't very big, you've got about 53k residents there. The cable infrastructure is probably older and that might limit what they're capable of up there (I say up there because I'm down in Phoenix myself). They'll upgrade it eventually but they're going to be more likely to invest in new infrastructure first in markets where they have more customers. In a smaller, less profitable market, they're likely to do the upgrades over a long period of time in sections. As areas are upgraded they may start offering faster speeds to select neighborhoods before it's available to everyone in Havasu. You're paying for 15/1.5 and getting 16/1.2 ... I don't think you're in bad shape at all. In my experience dealing with Suddenlink's customers... generally they are all very happy. Many get more than they pay for and some have incredible speeds that make me jealous. They seem to be a good provider. But their hands can be tied behind their back if the technology in an area isn't up-to-date. I thought Comcast was in Lake Havasu.