She knows she wants avast back on, but again it impossible to install till she can get cyberdefender completely removed first. She is looking for help with that. I had the same problem with AVG once, I had to reinstall it and then it removed finally. But she cannot even get that to happen. So once someone can tell her how to remove it she can go on about her business. And she already has super antispyware on it too.
Tried through control panel, through ccleaner, through control remove programs also. And even tried regedit.
Also its an XP home box.