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Go to https://testmy.net/mirror and select a different location, run a few tests then do it again to another location. Let's see if there's any difference.

If you were running the test at the same time Steam was updating... Steam is taking all of your bandwidth, leaving little for the speed test. Steam is also slowing down slightly while you test, works both ways. Steam is taking up multiple threads and thus able to use more of your bandwidth. Your results are still accurate, it just has less available to test with. I have the same thing happen with my upload speed sometimes, "why is it so slow... Oh yeah, Google photos is syncing..." If you run a multithread speed test while Steam is downloading I imagine you'll be able to steal more of the bandwidth from steam. But you're always limited to your max speed. If you add the speed your downloading on Steam + your TMN download test result. It should be equal to your max speed. Have you been downloading a ton from Steam over the last week, while you've tried to test?

No problem, me too.. yesterday was my anniversary. Thank you, that's very kind of you to say that. For those like yourself who would like to donate here's an easy form. :) It just caught my eye for some reason. It stood out to me.

Update, Google login is working again.

Awesome!! Thank you for the follow up. ?

Tell them you want a credit on your bill. They're giving you less than 1/3. Really, I'd personally want a full credit for the month if it was consistently doing that for any extended period. Who's your ISP what city are you in and who's the competition in your area?

I'm pretty sure dropbox is only keeping track of the files that the fresh start wouldn't be touching anyways. Before starting the process it will show you a list of programs that would need to be re-installed. Most of them should be available for download from the manufactures with a quick Google search... some of them you might realize you don't actually need. Search for "fresh start" in the start menu and start the process to see the list, then make sure you're able to get all of the programs that you actually need. Keep in mind, getting that information doesn't start the process. You still have to confirm that you're ready to start. But hey, you might not even need it. Maybe it's just the connection you're on. Yeah he is, that's why he has a special title here. That's a great suggestion, I'll get that worked into the guide. A quick comparison like this in this case tells us a lot. -- the idea to try it the other way, using your phone's hotspot to the laptop will also tell us a lot. Especially if your mobile internet is able to achieve a higher upload speed. Sign in to your account on your phone, make sure you're on the same wifi as your computer and run a few more tests so we can see your results. Then disconnect from the wifi and run upload tests using your mobile plan. Yes. I think it's been the connections you're connecting to recently. You can prove it by putting your laptop on a KNOWN better connection. Best if it's one that you've proven performance on using other devices or computers. So if your mobile device scores much higher, do Sean's hotspot idea. If you don't see any limiting affect on the hotspot you can be pretty sure the other connection is just running poorly.

Little update: I tried that Fresh Start option out and it was pretty simple and straight forward. Kept all of the files, I'd just need to reinstall any programs that aren't from the windows store. Booted up like a fresh install but it didn't prompt me for anything, just set it all up automatically. A couple of progress bars got stuck at 1% for an uncomfortable amount of time. Pretty typical so don't get worried. This is MUCH easier and faster than formatting for sure. Wait until you're comfortable. If all else fails, this might be your ticket.

I hear you, that's why I stress to backup your files before taking those steps. Maybe after your virtual summit and you're back and comfortable at home... if it's still having the same issue, give it a "Fresh Start". You really shouldn't be afraid to do this. It may become part of a yearly routine for you in the future. When I was running Windows as my main OS, I was formatting my computer completely about every 6 months. It just runs better after a clean install... even to this day, that's why Windows 10 came out with the Fresh Start option. I'll open a virtual machine and give it a try myself in a little bit. I need to feel this myself. Sounds much easier than a full format but does it reset all of the settings necessary to make it feel the same as freshly installed?

Maybe try this. Create a new user account (I see you're on windows 10), log out (completely) and log back in using the new account. Personally, if I was having a hard time tracking down the issue I would format the computer and start fresh. I haven't tried it yet but you're supposed to have a "Fresh Start" option in Windows 10. Which keeps your files. (still BACK THEM UP!!) If you try this, please let us know how it goes.

Do you have another computer or device you can test on you rule out that it has anything to do with the laptop? You can also try taking your laptop elsewhere, hook it up to wifi and test again (go somewhere with a strong public wifi or a friends house). If you get similar results, then you can pretty much bet it's software related. If you get much better results on another connection, it's most likely the network or the connection itself at fault.

I agree, that's a good place to start looking. And a good, easy way to figure out the culprit or which client on the network is the culprit.

Welcome to testmy.net Monique, hopefully we can help get you up to a useable speed. Please take a moment and look at my new connection speed guide, it may help you track down the issue. First thing we need to know... what is your upload speed supposed to be? Maybe the access you've been granted has some kind of upload cap enabled. Sounds like the guy you're getting the connection from might know how to do that. Maybe he inadvertently set your upload speed way too low. You can't get ahold of him to ask?

That's funny, I just happened to be looking at your account as you registered. -- you'd think it was the php logo that caught my attention but I actually only saw your username first. I really appreciate that you want to donate. Over 10 years ago there was a link for donation, maybe I'll bring it back. If you really want to help testmy.net... talk about it. Your word-of-mouth drives my engine. Spreading the word is most valuable. If testmy.net helps you all I ask is that you talk about it, write about it, link to it or just continue to use it. You wanting to donate already means a lot to me. Thank you! Hope to see you around here for a long time!

Sounds a lot like testmy.net. Don't know if you realized yet, you can run automated speed tests here. And the anonymous data is logged for research. By everyone. Sorry, I haven't heard of the other project. Sounds pretty cool though.

Your card is 1.0 Gbps, that's what the GbE part stands for. It'd have to be really old to be anything slower. By the way, here's instructions on how to find the speed of your ethernet controller. >> https://winaero.com/blog/see-the-ethernet-or-wifi-adapter-speed-in-windows-10/ So that's most likely not what's slowing you down. Are you connected directly to a modem or is the modem connected to a router... or is it a modem router combo. Please post your model number or your modem (and router if applicable). How old is the machine you're working with?

First, nice multithread result! You're getting closer to Ookla and everyone else's results when you do that type of test because that's one of the tricks they use to make your connection test out faster. Maybe the host where you have the linux box happens to peer extremely well with AT&T. Who do you have it hosted with? Here's my best multithread right now, on my "Gigabit" And linear (single thread) So you aren't looking bad. Keep in mind always when you test here. This is a harder test to score well on. I wish my own connection could score higher but until our ISPs start delivering... it is what it is. They simply aren't delivering on promises. You really should complain when if you're getting less than 80% of their promised package speed. Less than 60%, they better be giving you a credit. But they have a plan for that too... give you such a headache every time you call... you'll never want to call again. They should just call it what it is. Then people wouldn't be as let down when it performs the way it does. I see on your results before you logged back in that you're getting REALLY nice upload speed! In my opinion: You have an insane connection, there's little to complain about. (Especially given how hard my tests are.) Your ISP just has it setup in a way where you have to put your connection to work with multiple threads to get your full speed. Common issue right now. Great, super high quality connections that I've seen perform equally well both ways. When I first got my "gigabit" I was pulling 100 Mbps slower speeds all around. It's improving in my area and I'm sure it will for you over time too. These guys (the ISPs) give high end packages like this before they can truly deliver on them. Especially since they've had other speed tests to send you to that make things look great.

by the way, you can research other members RT (Response Time / ping) by surfing over to your hosts database results, then click "members" (this is a member only function right now) and you'll see a list like this. Click on any of those names then click on "My RT" below their graph. As you can see, first one I pull up... around 700 ms Look at more users, maybe they've improved. I'll make a tool for you that aggregates the Response Time and gives you an average for your host, city and country. I should just call it ping like everyone else does. But it's NOT ping. Neither is anything else you see out there. Similar but not ICMP so I call it Response Time.

I think it sounds familiar to everyone on Hughes.net from what we hear. Often. Satellite, is inherently slow. https://www.hughesnet.com/about/how-it-works The first sentence says it all. There are no land based connections that add that kind of latency. Round trip of 44K miles!!! Wow. That doesn't even factor in the server you're connecting to... at that point, who cares. You're at over 1 second You will always pay a penalty with Satellite. Unless we figure out a way to send information faster than light/radio waves. Humans figure out a lot of crazy things... any scientist will tell you it's impossible. But, you never really know, I believe the human mind makes things possible. Once the collective mind comes to a consensus, realities seem to happen. What I'm saying is, if enough people believe something is possible....... that's precisely when it becomes possible. Think about it over history. META. They say, Sorry, if it's coming from satellite... there IS a difference. Not matter what. Again, speed of light. 22K miles... speed-of-light. Normal use, under perfect circumstances you will still notice but may be very happy. But don't ever attempt to game or do anything that requires low latency. The average response time I see from Hughes clients is nearly 1 second. Keep in mind, this is ONE way. Here's yours for instance. 663 is better than many I see. Most are in the 800ms range. This test is simply timing how long it takes for you to respond to a super simple request.... you can see in the screenshot my average is 81ms right now (against a server over 1600 miles away from me). NO amount of distance on Earth, other than completely ridiculously long misrouting that NEVER happens, can ever cause 600-800ms response time. There has to be a SERIOUS issue. --- but not with Satellite. This is completely, 100% normal. If you have no other choice, this is amazing tech. But even if you have a decent 3G connection... Satellite would be a hard sell for me. I've asked DirectWay and others in the past to send me a dish for testing. They don't want me to test it. I'd be all "HONEST" about it. Maybe one day they'll be confident enough to send me some gear. After hearing about their contracts... I find it hard to test them as a normal consumer. What would be cool is if a user of mine would send me their equipment before canceling service. And let me test it at my own house -- then I'd send it back for you when the contract is closed (or back to you if you own it outright). I might be able to DEFINITIVELY prove the case one way or another. I just need one of these systems in my hands. Hell, I might even pay your final month for you.

You shut it off.. and then your speed drops. Man, I'm going to have to think about that one. Anyone else have an idea here? @mudmanc4 @Pgoodwin1 @Sean

Sorry about that, it's correctly offsetting your time now. I detect your timezone and then use that information to offset the server time. There was a misconfiguration on my end that caused the 1 hour mistake.

Hi petertirrell, please excuse my slow response. Been building, I read your message right when it came it, then read it again and that made me feel like I had responded. Just remembered that I hadn't yet, sorry. I don't see a pattern yet either. If you test more a pattern may emerge. I'm happy to help look closely at it again when you have more data. It isn't normal for a connection to fluctuate heavily like that. But maybe you have normal activity during those periods... it would have to be something taking up nearly all of your bandwidth during those periods. Tell us more about your home network. Is it possible that you have activity during those periods that would explain the drops? Can you isolate your network to a single test machine for 24 hours? That test would tell you a lot. If you still see a regular drop then you know it's more likely either an issue on that client or an issue with your host. If you test other clients and they behave the same... even more likely it's your host. It could be an intermittent equipment issue too. This may sound crazy but it might even be other electronics near your router. Something that turns on and off on a regular basis, especially if it has a motor in it. Are you testing wifi or wired? The area around your router should be free of other electronics. Put a 5ft imaginary bubble around it. Your cable modem is fine by the way... many electronics are. But there's definite wifi feng shui. -- if you're testing with wifi, switch to wired if you can to eliminate that variable. Also if your modem and router are separate it's a god idea to try directly connected to the modem. Which eliminates the router as a variable. If you have improved results, then you have a much better idea where the issue is.

I'm wondering if you have some kind of sync going on. Maybe you're getting home, your phone's connecting to your wifi and then all of your photos and video are being uploaded to a cloud service. e.g. Google Photos Just a guess, seems to happen on a regular interval. Like every day... around the time many people are getting home from work. And then going through the night... I see last night it stopped a little earlier... and then tonight, seems like no issue. Frank Kelm's Speed Test Results

You can just minimize the browser or have it running in a different browser tab and just ignore it. I see what you're saying, it would be cool to have it in the tray, running as a task. I'm heavy in the belief that web applications will be the future of nearly all applications. I've always geared TestMy.net toward a 100% browser experience. The new version of TestMy.net is a full PWA. Taking advantage of many new browser features, 100% adopted by all major browsers at this point. In the next versions of Chrome you will be able to install TestMy.net and have it run and behave as a normal desktop application. You can also add it to your mobile device and have a more app like feel. It's much faster and offers offline capabilities. For instance enabling auto resume for the automatic speed test, a feature I've always been looking to add. Testing time is near. The new functionality coming to developers in browsers ... is blurring the lines between native and web applications. I imagine it's only the beginning. The progression at the browser level is ramping up quickly. Browsers are implementing cutting edge features at an astonishing rate and it's feeling like ALL of them are agreeing to standards for once. I've been developing for the internet since the beginning, never seen this kind of progress. I've never developed for iOS, Android, Desktop etc. Now and especially in the future ONE web application can branch across all of those platforms. Especially when you're a single developer... it can be hard to manage even 1 code base. So I hope that in the future it's just part of the way TestMy.net works... using the latest tools I have available. Hopefully you'll see by minimizing it... you can run it that way for over a year.