Don't worry guy's you will get that upgrade any time soon. Here is some info saying that by November 5 66% of BellSouth Customers should be available to the new 6Mbps package.
http://www.broadbandreports.com/shownews/68275
Call them and get transfered too Tech Support2, since they are more smarter than tech support 1. Then tell them your issue with your High Speed Internet and if you want you can tell them how many people are in your node.
Well... looks like your speed look fine to me. You are saying that your advertised speed's is 1Mbps and your Download Stats are showing me that your at your advertised speed.