i can't force it to boot up normally...i was told that i would have to reload the drivers off the disk..... .. or they also said. that i would need a new video card this is why i don't use this computer... i will try to reinstall the drivers but it will take a while because it's not MY computer. the person that owns it may not have the drivers disk ... is there anything i can do untill i am told i can use the drivers disk.