FallowEarth

Welcome ijared. Take a read through this: http://www.testmy.net/forum/t-2097 Also, "10.82 % of your hosts average (ntl.com)" means that you are being compared against all the other members on all the speed packages of that ISP. I would disregard it for the timebeing. We will need to know your advertised speeds. Should be on your ISP's website, otherwise give them a call and ask. Good luck!

Musta been a fluke. I'd do a bunch of tests from those 3 servers and see what kind of average you get. I've also attached a cablenut settings file that should work for your connection. If you haven't already, download and install cablenut from www.cablenut.com . Then unzip the file attached and run it. It will open the Cablenut adjuster window. Click save to registry, then reboot the PC. After you are up, try some more tests from the mirrors above to compare before and after.

That would be the Canadian server. Try one of these: http://www.testmy.net/o-mirror-Hispasoft http://www.testmy.net/o-mirror-just- http://www.testmy.net/o-mirror-VanBuren <hr> Looks from the other test that some tweaking might do good. But before we do that, did you have any luck figuring out which speed package you are on?

ODBXXX, another thing I was thinking...make sure that your modem is ventilating properly and not overheating. Make sure that you aren't blocking the ventilation slots, or keeping it against anything that's overly warm.

I meant documentation.

Can you please provide the source for this information?

Trace looks fine there, especially from overseas. Speaking of which, have you tried testing from a European mirror? There are currently 3, check em out at the bottom of this page: http://www.testmy.net/tools/mirrors.php Also, run this test and post results: https://www.speedguide.net:8080/ And this online malware scan: http://www.ewido.net/en/onlinescan Otherwise, one of the best ways to determine whether your speeds are caused by software is to boot into safe mode with networking and try testing your speeds then. To do this, power down your computer normally. Then return power and immediately start tapping the F8 key repeatedly (a couple times per second). You should eventually come to the windows advanced options menu. Here, use the arrow keys to select "safe mode with networking" and hit enter to select it. You may then need to select the partition to boot to (chances are you only have one) and hit enter to proceed. Accept all the warnings and try a few speedtests (use a mirror) when you're up. FYI simply restarting the PC will return you to normal mode after you are done.

Very nice...looks like an Ibanez? Ok here's what you do: -click start, run, type cmd and click ok -type tracert www.testmy.net and hit enter You should be able to drag your mouse over an area to select it. If not, right-click on the screen and click Mark. Highlight all of the traceroute results and hit enter to copy them to the clipboard. Then post results here.

Can you run one from your machine? What OS do you have?

Here try this: http://www.testmy.net/forum/index.php?action=dlattach;topic=6415.0;attach=9950 Post your results.

What about that traceroute?

4000+ ping time is horrible. Sounds like it is possibly a hardware issue. Try this from the command line: ping -n 50 www.testmy.net Then post back with the "ping statistics" part (not everything). Also post back all the results from a traceroute: tracert www.testmy.net This should allow us to determine whether the speed issue is on your end or not.

The power levels check out, but it doesn't say anything about Signal to Noise, or uptime. For that, you'll have to call your ISP. Hopefully they keep tabs on that info (some don't...for whatever reason ). <hr> Coulomb's law: http://en.wikipedia.org/wiki/Coulomb%27s_law Like with any electrical device, if there's resistance in the modem, it accumulates static charge. Also if the adapter is shot, or the power source is faulty, this will create the same effect. The coaxial cable is also notorious for holding a static charge.

Since there has been some controversy in the past over the accuracy of the conversion of speeds on this site, I thought I would take the initiative to end the discussion once and for all. UNDERSTANDING BINARY[/html] First of all, an explanation of the binary system is required. The binary numeral system, known as Base2, uses 2 symbols: 0 and 1. Binary uses a Boolean system of logic, meaning that there is only positive or negative values. 0 indicates a negative, 1 a positive. Binary is a positional notation, which means that the value of each position is equal to the base to the exponent of the position number (eg. 2^x where x is the position number). [html] Bit Position 7 6 5 4 3 2 1 0 1 1 1 1 1 1 1 1 Decimal Value 128 64 32 16 8 4 2 1 Here are some common values: DECIMAL BINARY 1 1 2 10 3 11 4 100 5 101 6 110 7 111 8 1000 9 1001 10 1010 16 10000 32 100000 64 1000000 100 1100100 256 100000000 512 1000000000 1000 1111110100 1024 10000000000 [/html] A byte is a unit which contains 8 bits. This is known as an octet. The maximum decimal value of a byte is 255 (the bit value would be "11111111"). [html] INTERNATIONAL SYSTEM OF UNITS (SI) The next thing we need to understand is what is called International System of Units (SI) Notation: Prefix Symbol Magnitude Meaning (multiply by) Yotta- Y 10E24 1 000 000 000 000 000 000 000 000 Zetta- Z 10E21 1 000 000 000 000 000 000 000 Exa- E 10E18 1 000 000 000 000 000 000 Petta- P 10E15 1 000 000 000 000 000 Tera- T 10E12 1 000 000 000 000 Giga- G 10E9 1 000 000 Mega- M 10E6 1 000 000 kilo- k 10E3 1000 hecto- h 10E2 100 deka- da 10 10 - - - - deci- d 10E-1 0.1 centi- c 10E-2 0.01 milli- m 10E-3 0.001 micro- u (mu) 10E-6 0.000 001 nano- n 10E-9 0.000 000 001 pico- p 10E-12 0.000 000 000 001 femto- f 10E-15 0.000 000 000 000 001 atto- a 10E-18 0.000 000 000 000 000 001 zepto- z 10E-21 0.000 000 000 000 000 000 001 yocto- y 10E-24 0.000 000 000 000 000 000 000 001 [/html] This is the standard for prefixing values. For example, rather than using a value of 5000 metres, you would use 5 kilometres. Rather than saying you have .007 litres of water, you would say that you have 7 millilitres of water. When dealing with massive numbers of bits and bytes in computer science, it was logical that a standard of prefixing would be required in order to efficiently address values. Since the SI notation was already widely in use, it made sense to adopt the use of the same names. However, the SI notation was designed for use with the Base10 (decimal) numeral system. As you can see above, they are based on multipliers of 10, or one place value of the decimal system. In Base2, the 10th place value is used to escalate to the next prefix: [html] Position Value Prefix 10 1024 kilo (k) 20 1048576 Mega (M) 30 1073741824 Giga (G) 1,024 Byte 1 Kilobyte (KB) 1,024 Kilobyte (KB) 1 Megabyte (MB) 1,073,741,824 Bytes 1 Gigabyte (GB) 1 Gigabyte (GB) 1,024 Megabyte (MB) The conversion is not exactly 1000, but 1024. This has been standardized to units that apply to filesize, such as bytes. CONVERSION[/html] here's the catch: the SI notation prefixes usually retain their Base10 (10^x) meanings when used to describe rates of data communication (bit-rates): e.g. "10 Mbps Ethernet" runs at 10,000,000 (10 million) bits per second, not 10,485,760 bits per second. [size=8pt]From wikipedia.org (http://en.wikipedia.org/wiki/Kilobits_per_second):[/size] To convert from bytes to bits, you must multiply the total number of Bytes by 8. But to get KB/s values from bit rates, you must divide the total number of bits by 8, then divide by 1,024. [b]kilobytes per second >> kilobits per second is:[/b] [html] KiloBytes * 1,024 = total Bytes total Bytes * 8 = &#160;bits bits / 1,000 = kilobits kilobits per second >> kilobytes per second: kilobits per second * 1,000 = total bits per second bits / 8 = total Bytes per second / 1,024 = kiloBytes per second [/html] [color=red][b]The bottom line is that the conversion here on this site is correct.[/b][/color] <hr> [html] SIDE NOTE The International Electrotechnical Commission (IEC) proposed a new set of "binary prefixes" to settle the confusion between Base10 and Base2 prefixes. The solution was KiB (kibibyte) and MiB (mibibyte), where the value would be 1 KiB = 1024 bytes. This would allow Kilobyte to retain its Base10 value of 1000 bytes. Years later, this standardization has not been publically adopted. People continue to use KB to mean 1024 bytes, even though they know that the proper SI meaning for kilo is 1000. The concern over switching to the kibi is that if anyone is reading through historical documentation, they would not know if KB was meaning 1000 or 1024. So it stands: KB = 1024 Bytes kbit = 1000 bits

Maybe try a can of air to dry it out after the rinse.

Sometimes modems can be charged with static electricity, and powercycling releases this. Are you connecting the power adapter to a surge protector, or is it right into the wall? Also, the modem might be experiencing interference from another electrical device. Be sure to keep your modem a safe distance (a couple of feet anyway) from other devices, especially those with magnets or motors. Scientific Atlanta makes digital phone (VOIP) modems...do you have one of these? The phone may be utilizing bandwidth, if this is the case. You should be able to log into a diagnostics page for the modem if you are directly connected to it. Try typing 192.168.100.1 into the browser address bar. If that doesn't work, try 192.168.1.1 or some other variation. If you can bring this up, you should be able to check out the power levels and SNR. Flaps, insertion failures, power adjustments, and such may be unavailable to you (you would have to call up the ISP for that), but you may see something out of whack. If you can bring these up, post them here for us to take a look at.

ccleaner is always a good bet: www.ccleaner.com

Where are you downloading from? Can you post a download speed test?

Check this out: http://www.testmy.net/forum/t-2097 There's a lot of info there, so take your time and work through it. Post back as much info as you can, including all the tests, so that we can help you out. Welcome to the forum!

This topic has been moved to Make it Faster.... [iurl]http://www.testmy.net/forum/index.php?topic=13514.0[/iurl]

This is very true. Lightning hits a lot of cable modems through the coax line. Most people don't realize it is possible, but in fact it is very common this time of year, and throughout the summer and fall. If you are in a any danger of getting hit, get the proper protection (don't worry, it should not affect your speeds). Good tip, thecableguy

Where are you located? Have you tried testing from other test mirrors? http://www.testmy.net/tools/mirrors.php

Very nice. You school likely has a dedicated t-carrier connection. It would be shared amongst the computers on your network, so you may see your speeds fluctuate as other people are using the connection. I would also like to see an upload

Hey panthersgem, welcome to the TMN forum. Looks like increasing your RWIN (default receive window) to open up your connection a bit. Cablenut is your answer for that. Check this out: http://www.testmy.net/topic-1013 RWIN limits the amount of data your computer will be allowed to receive at a time. If it is set too low, then you aren't going to see your advertised speeds, and you do not have an optimized connection. As tommie gordon asks, what are your advertised speeds? Also, we have some test mirrors spread out all over the place. Try testing from a couple of different ones close to you. http://www.testmy.net/tools/mirrors.php

HAHA yeah! That is pretty freakin tight. Gizoogled...i love it.